Successfully reported this slideshow.

Virtual Delivery at its Best

246 views

Published on

90-minute webinar on the engagement and interaction practices that create mojo in the virtual classroom.

Published in: Business, Technology
  • Be the first to comment

  • Be the first to like this

Virtual Delivery at its Best

  1. 1. © 2014 NetSpeed Learning Solutions. All rights reserved. 1 20 ½ Free Tips that Will Transform Your Online Delivery June 12, 2014
  2. 2. © 2014 NetSpeed Learning Solutions. All rights reserved. 22 Webinar Objectives • Ten and a half things that go wrong • Five ways to use Adobe Connect well • Five little known features of Connect that could transform your eLearning
  3. 3. © 2014 NetSpeed Learning Solutions. All rights reserved. 33 About Cynthia Clay • Founder and CEO • 25+ years of experience • Began delivering web conference training in 2004 • Author of Great Webinars • Lead the Virtual Facilitator Trainer Certification™ course
  4. 4. © 2014 NetSpeed Learning Solutions. All rights reserved. 44 Purpose What is your primary purpose for attending this session?
  5. 5. © 2014 NetSpeed Learning Solutions. All rights reserved. 55 Experience How many webinars have you delivered? 10+ webinars 4 – 9 webinars 1 – 3 webinars I’ve never delivered a webinar
  6. 6. © 2014 NetSpeed Learning Solutions. All rights reserved. 66 Mojo “a power that may seem magical and that allows someone to be very effective or successful”
  7. 7. © 2014 NetSpeed Learning Solutions. All rights reserved. 77 Mojo Crushers Have you ever attended a mojo-crushing webinar?
  8. 8. © 2014 NetSpeed Learning Solutions. All rights reserved. 88 Mojo Crushers What crushes your mojo in a virtual classroom?
  9. 9. © 2014 NetSpeed Learning Solutions. All rights reserved. 99 Mojo Crushers Talking head presenter Monotone voice Reading slides Little interaction No peer-to-peer chatting
  10. 10. © 2014 NetSpeed Learning Solutions. All rights reserved. 1010 Q&A at the end Bullet-point presentations No slide graphics Feeling “alone” on the event Insurmountable technical difficulties More Mojo Crushers
  11. 11. © 2014 NetSpeed Learning Solutions. All rights reserved. 1111 Adult Learning Principles Malcolm Knowles (1913 – 1997) Name one adult learning principle.
  12. 12. © 2014 NetSpeed Learning Solutions. All rights reserved. 1212 • Adults need to be involved in the planning and evaluation of their learning. • Experience (mistakes included) provides the basis for learning activities. • Adults want to learn subjects that have immediate relevance to their work or personal lives. • Adult learning is problem-centered not content-oriented. Adult Learning Principles
  13. 13. © 2014 NetSpeed Learning Solutions. All rights reserved. 1313 Mojo Makers
  14. 14. © 2014 NetSpeed Learning Solutions. All rights reserved. 1414 The more you feel like a lecturer, the less effective you will be in the virtual classroom. New Mindset
  15. 15. © 2014 NetSpeed Learning Solutions. All rights reserved. 1515 It’s a Visual Medium Make your slides compelling.
  16. 16. © 2014 NetSpeed Learning Solutions. All rights reserved. 1616 Mojo Rule #1 Engage participants every 3 minutes with a poll, chat, or request for feedback.
  17. 17. © 2014 NetSpeed Learning Solutions. All rights reserved. 1717 Your Tool Kit Chat Polling Streaming Video Annotation Tools Emoticons/Status Icons Video Host/Producer
  18. 18. © 2014 NetSpeed Learning Solutions. All rights reserved. 1818 Chat Uses Benefits Ask questions of participants Engage attention Encourage problem solving Activate their thinking Build peer-to-peer dialogue Increase collaboration Invite questions and observations Build commitment to the learning community
  19. 19. © 2014 NetSpeed Learning Solutions. All rights reserved. 1919 Open Chat
  20. 20. © 2014 NetSpeed Learning Solutions. All rights reserved. 2020
  21. 21. © 2014 NetSpeed Learning Solutions. All rights reserved. 2121 Multiple Chats
  22. 22. © 2014 NetSpeed Learning Solutions. All rights reserved. 2222
  23. 23. © 2014 NetSpeed Learning Solutions. All rights reserved. 2323
  24. 24. © 2014 NetSpeed Learning Solutions. All rights reserved. 2424 Pairs Chat
  25. 25. © 2014 NetSpeed Learning Solutions. All rights reserved. 2525 Polling Uses Benefits Quiz participants to check learning Verify learning effectiveness Quickly get learner feedback Engage participants easily Share opinions and experiences Increase peer-to-peer learning Check assumptions about your audience Tailor your presentation Set up a lecture or discussion Engage their thinking functions
  26. 26. © 2014 NetSpeed Learning Solutions. All rights reserved. 2626 Build Awareness
  27. 27. © 2014 NetSpeed Learning Solutions. All rights reserved. 2727
  28. 28. © 2014 NetSpeed Learning Solutions. All rights reserved. 2828 Express Opinions
  29. 29. © 2014 NetSpeed Learning Solutions. All rights reserved. 2929
  30. 30. © 2014 NetSpeed Learning Solutions. All rights reserved. 3030 Test Learning
  31. 31. © 2014 NetSpeed Learning Solutions. All rights reserved. 3131
  32. 32. © 2014 NetSpeed Learning Solutions. All rights reserved. 3232
  33. 33. © 2014 NetSpeed Learning Solutions. All rights reserved. 3333 Streaming Video Uses Benefits Stream video of the presenter and host Create interest Capture attention of visual learners Build rapport Decrease multi-tasking Strengthen learner – facilitator contract
  34. 34. © 2014 NetSpeed Learning Solutions. All rights reserved. 3434 Annotation Tools Uses Benefits Learners “point” at content on a slide Get fast feedback Participants may label diagrams Test knowledge retained Facilitation can conduct rapid polls Move quickly through content while engaging learners Host or facilitator can type learner responses Facilitate discussion and record key points Use pointer and highlighter on slide Direct learner attention
  35. 35. © 2014 NetSpeed Learning Solutions. All rights reserved. 3535 Whiteboard
  36. 36. © 2014 NetSpeed Learning Solutions. All rights reserved. 3636 Point to Problems
  37. 37. © 2014 NetSpeed Learning Solutions. All rights reserved. 3737 Emoticons/Status Icons Uses Benefits Check in with participants Quickly see agreement/disagreement Replace eye contact Confirm assumptions Check the pulse of the class See who’s ready to move forward Ask for volunteers Keep everyone on track
  38. 38. © 2014 NetSpeed Learning Solutions. All rights reserved. 3838 Status Icons
  39. 39. © 2014 NetSpeed Learning Solutions. All rights reserved. 3939 Status Icons
  40. 40. © 2014 NetSpeed Learning Solutions. All rights reserved. 4040 Video Uses Benefits Show short (< 2minutes) video Change the energy Demonstrate skills or behaviors Introduce a problem to solve
  41. 41. © 2014 NetSpeed Learning Solutions. All rights reserved. 4141 Video
  42. 42. © 2014 NetSpeed Learning Solutions. All rights reserved. 4242 Manipulator Think of a time when you manipulated a person or situation. What motivated you?
  43. 43. © 2014 NetSpeed Learning Solutions. All rights reserved. 4343 Manipulator Clues What clues to manipulation stand out?
  44. 44. © 2014 NetSpeed Learning Solutions. All rights reserved. 4444 Host/Producer Uses Benefits Use the Host as your delivery partner Energize the workshop Handle technology issues Don’t slow down your delivery Answer logistical questions Provide personal support to learners Present role play and case examples. Create interest
  45. 45. © 2014 NetSpeed Learning Solutions. All rights reserved. 4545 Role Play on Camera
  46. 46. © 2014 NetSpeed Learning Solutions. All rights reserved. 4646 Get Learner Feedback
  47. 47. © 2014 NetSpeed Learning Solutions. All rights reserved. 4747 Technology Snafus
  48. 48. © 2014 NetSpeed Learning Solutions. All rights reserved. 4848 Technology Snafus • Always schedule a dry run • Arrive 30 minutes prior to your webinar • Use a host/producer to handle technical issues • Practice breakout rooms with real people • Have a contingency plan for technology issues
  49. 49. © 2014 NetSpeed Learning Solutions. All rights reserved. 4949 The Zen of Delivery Begin with a centered, calm mind
  50. 50. © 2014 NetSpeed Learning Solutions. All rights reserved. 5050 Action Planning • One thing I can do…. • One thing my team can do…. • One thing my organization can do…. • One other thought….
  51. 51. © 2014 NetSpeed Learning Solutions. All rights reserved. 5151 Questions?
  52. 52. © 2014 NetSpeed Learning Solutions. All rights reserved. 5252 Thank You Offers • Attend a Virtual Facilitator Training course: (July 16 – August 15) • Receive a 20% discount • Use promo code “RD” when registering • Download a free ebook (From Chalkboard to Keyboard)
  53. 53. Twitter: cclayatnetspeed LinkedIn: cynthiaclay Email: cclay@netspeedlearning.com

×