Even given a friendly administration:
➔ Who handles performance problems?
➔ Do we recruit the right people?
➔ What kind of practice works here?
➔ How do we make practice consistent?
➔ What about our billability requirements?
We weren’t serving anyone by signalling
to techies that we were a free-for-all
A new proﬁle for hiring:
➔ People who want to collaborate above all
➔ People whose skills are beyond question
➔ People who make colleagues of clients
➔ People senior enough to have opinions
➔ People who aren’t ashamed to be consultants