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Establishing a Solid Project Foundation - The Inclusive OPR Process

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The Owner’s Project Requirements (OPR) define the goals for construction projects. Whether it is a new building, a remodel or a system upgrade, defining the objectives up front for the team to understand, helps to ensure project success. Learn what the OPR document really is, why it is important and how it is used in this interactive session lead by professionals experienced in the development and deployment of OPRs on large and small construction projects.

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Establishing a Solid Project Foundation - The Inclusive OPR Process

  1. 1. The heart and science of medicine. UVMHealth.org/MedCenter Establishing a Solid Project Foundation Jennifer Chiodo, Cx Associates Dave Keelty, University of Vermont Medical Center The Inclusive OPR Process
  2. 2. Learning Objectives 2
  3. 3. Agenda • OPR – Overview • Development Process • Application – Lessons from the field • Group Practice – OPR for a Conference Center Meeting Room 3
  4. 4. UVMHealth.org/MedCenter Overview 4
  5. 5. Owner’s Project Requirements (OPR) 5
  6. 6. OPR What? 6 Tool to guide your project
  7. 7. OPR Why? 7 Complex process Clarity Alignment
  8. 8. OPR Benefits 8 Unified team headed for the same destination
  9. 9. Design Construction Occupancy OPR Role 9 Guidance & Goals
  10. 10. UVMHealth.org/MedCenter OPR Development Process 10
  11. 11. Roles and Responsibilities Design, Construction & Operations Use OPR Decisions Goals OPR Developer Obtain OPR Input Document OPR Owner Scope & Contract of OPR 11
  12. 12. OPR Input This Photo by Unknown Author is licensed under CC BY-NC-ND 12
  13. 13. OPR Participants 13
  14. 14. OPR Meeting Logistics 14
  15. 15. The OPR Document 15
  16. 16. UVMHealth.org/MedCenter Example Projects 16
  17. 17. McClure Radiation Oncology Miller Inpatient Building OPR Evolution 17
  18. 18. McClure 18 No OPR troubled building
  19. 19. Radiation Oncology 19 OPR highly successful outcome
  20. 20. 20 Miller Inpatient Building
  21. 21. Miller Inpatient Building 21
  22. 22. Out-of-State Hospital 22
  23. 23. UVMHealth.org/MedCenter OPR Practice 23
  24. 24. Working Session • Develop OPR for a Conference Center Meeting Room • Logistics – Step-by-step instructions – Break into groups – Take on personas as assigned – Develop requirements – Multi-voting – Report out • Roles – Facilitator (manages process, timing, keeps group on task, manages brainstorming) – Scribe (capture essence of each requirement) – Timekeeper (monitors progress against agenda) • End Result – List of your group’s prioritized requirements for a conference room 24
  25. 25. Step 1 – Project Scope • Building a new conference center • Burlington, VT • Concerned about environment, resiliency, competition, cost of financing, schedule, bookings 25
  26. 26. You are the stakeholders • End users: conference organizers, attendees, exhibitors and presenters • Operations, maintenance and housekeeping • Ownership, mgmt., fiscal • Sales, leasing and marketing Step 2 – Stakeholders 26
  27. 27. Step 3 – Group Meetings • Hold facilitated group meetings • Define the requirements for a large conference room in this new conference center with regard to: – Sustainability – Function • Break into four groups by room quadrant • Keep voices quiet • Select a facilitator, scribe and timekeeper • Follow the agenda • Provide a list of prioritized requirements 27
  28. 28. Your Agenda • Divide into groups (2 minutes) • Assign roles - Facilitator, Scribe and Time Keeper (2 minutes) • Introductions (2 minutes) – Facilitator asks people to hold up cards to identify personas: • End users MAUVE • Operations BLAZE ORANGE • Management YELLOW • Sales and marketing RED • Silent brainstorming of requirements for the new conference rooms based on your assigned persona (2 minutes) • Facilitator conducts round robin (each person gives ONE idea) (15 minutes) • Scribe records • Multi-voting (5 minutes) • Review results and report out (2 minutes per group) 28
  29. 29. • Facilitator – Keep things moving – Hold group to norms • Scribe – Record key points – Write BIG – Spelling doesn’t matter – Alternate colors for each idea • Timekeeper – Monitor time – Vocalize as deadlines approach and are reached Logistics 29 • Round robin – Go in order – Be brief – One idea per person – Don’t repeat – No judging or interrupting • Multi-voting – Each person has three stickers: • Blue = 5 • Red = 3 • Yellow = 1 – Don’t try to refine
  30. 30. • Quietly break into groups • Facilitators can self-identify and assist in organization • Follow agenda NOW! 30
  31. 31. Agenda • Divide into groups (2 minutes) • Assign roles (2 minutes) • Introductions (2-5 minutes) – Facilitator asks people to hold up cards & identify personas • Silent brainstorming (2 minutes) • Round robin (each person gives ONE idea) (15 minutes) – Scribe records • Multi-voting (5 minutes) • Review results and report out (2 minutes per group) 31
  32. 32. Report Out 32
  33. 33. Questions 33

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