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The hardest part about managing a clinic is keeping everybody up-to-date with the right information. Whether this is simply making sure billing is alerted of a new bill or as complex as managing follow-ups after a referral. There is simply too many documents, emails and schedules for a person to manage. This is the value of workflow to a clinic or hospital- setting the rules regarding who gets to see certain types of documents and ensuring that know about the updated information.