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The six steps to ensuring a successful mobilization of your workforce. Neil Grunberg, the VP of Client Services for Vortex Connect manages the Client Engagement team and he is tasked to make every Vortex customer successful and happy with their mobile deployments. Neil has over a decade of workforce management experience and he will highlight the successes and pitfalls of a mobile deployment. From managing and selecting the right devices to support, to determining what systems you want to prioritize, mobile device management (MDM), how to select the right solution and how to deploy, how to build a business case and ROI, lastly addressing change management and user acceptance of managing a new workflow processes.