Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Knowledge Exchange Forum 2010
Finding the Middle Ground in a
Spectrum of Collaboration
Chateau Laurier /
Government Confer...
A Practitioner’s View of
Collaboration
“Collaboration is an unnatural act between non-
consenting adults.”
– Former US Sur...
Lessons from the Dancing Guy
Technology Spectrum of Social Collaboration
Mass Collaboration
100,000+
Small Group Collaboration
< 25
Culture of Sharing
...
Partner Awareness Model
CommonGround
Context
Partner
Awareness
Complexity
Take Away
• Create a collaboration toolbox
– Use examples from the upcoming case learning
• Possible roles for government ...
Thank You
Christopher Wilson
Centre on Governance
Email: wilson@telfer.uottawa.ca
Tel: 613-355-6505
Resources
• Us Now
– A film by director Ivo Gormley about mass
collaboration
• Howard Rheingold on collaboration
– Howard ...
Key Practice Areas for
Mass Collaboration
• Use minimal rules
• Engagement
• Self-organization & Ownership
• Awareness
• C...
Key Practice Areas for
Small Group Collaboration
• Dating
• Engagement
• Trust Building
• Meeting Design
• Governance
• Op...
Potential Roles
• Government
– Independent stakeholder involved in knowledge
creation, service deliverer, regulator, polic...
Complexity Increases with Increases in
the Number of Risks and Uncertainties
IssueIssue
ComplexityComplexity
Context
Techn...
Upcoming SlideShare
Loading in …5
×

PHAC Knowledge Exchange Forum Nov 2010

601 views

Published on

This presentation offers a framework for social media to help enhance mass collaboration efforts or small group collaboration, especially when combined with practices of face-to-face communication. It was presented to a two-workshop sponsored by Canada\'s Public Health Agency.

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

PHAC Knowledge Exchange Forum Nov 2010

  1. 1. Knowledge Exchange Forum 2010 Finding the Middle Ground in a Spectrum of Collaboration Chateau Laurier / Government Conference Centre November 23 & 24, 2010 Christopher Wilson, Research Fellow, Centre on Governance, University of Ottawa
  2. 2. A Practitioner’s View of Collaboration “Collaboration is an unnatural act between non- consenting adults.” – Former US Surgeon General, Jocelyn Elders “We all say we want to collaborate, but what we really mean is that we want to continue doing things as we have always done them while others change to fit what we are doing.”
  3. 3. Lessons from the Dancing Guy
  4. 4. Technology Spectrum of Social Collaboration Mass Collaboration 100,000+ Small Group Collaboration < 25 Culture of Sharing Dissemination and exchange Knowledge collaboration High social learning Shared ownership Rigorous feedback & accountability Innovation Shared Commitment New resources Efficient implementations Where to Find the Middle Ground? Uses Social Technologies Slow start up Relationships before action High trust requirement High partner monitoring Tacit knowledge exchange High customization Team decision making Smaller scale & exposure Member dependent growth Uses Physical Technologies Quick start up Relationships after action Low trust requirement Low partner monitoring Exchange of codifiable knowledge High standardization Un-centralized decision making Greater scale & exposure Viral growth
  5. 5. Partner Awareness Model CommonGround Context Partner Awareness Complexity
  6. 6. Take Away • Create a collaboration toolbox – Use examples from the upcoming case learning • Possible roles for government & social media to facilitate collaboration • Ask yourself: – Where am I in this continuum between mass collaboration and small group collaboration? Where do I think the balance should be? – Am I employing sufficient face-to-face communication? – Are there social media tools that could bring others into our conversation? – Am I employing enough of the right practices? • Then go home, experiment & become a connoisseur.
  7. 7. Thank You Christopher Wilson Centre on Governance Email: wilson@telfer.uottawa.ca Tel: 613-355-6505
  8. 8. Resources • Us Now – A film by director Ivo Gormley about mass collaboration • Howard Rheingold on collaboration – Howard Rheingold talks about the emerging world of collaboration, participatory media and collective action. • How cooperation (eventually) trumps conflict – Author Robert Wright presents at TED & explains how "non-zero-sumness," -- a game-theory term for cooperation -- is the chief distinguishing feature of human evolution.
  9. 9. Key Practice Areas for Mass Collaboration • Use minimal rules • Engagement • Self-organization & Ownership • Awareness • Coordination (instead of control) • Exchange Practices for Codifiable Knowledge
  10. 10. Key Practice Areas for Small Group Collaboration • Dating • Engagement • Trust Building • Meeting Design • Governance • Operations • Social Learning • Information Dissemination
  11. 11. Potential Roles • Government – Independent stakeholder involved in knowledge creation, service deliverer, regulator, policy developer. (Standard) – Convener (particularly for face-to-face interactions)? – Partnership broker? – Facilitating partner awareness? – Collaboration support? • Social media – As a record of stakeholder engagement? – As a record of subject-matter information & collective learning? – As a record of collaboration support information?
  12. 12. Complexity Increases with Increases in the Number of Risks and Uncertainties IssueIssue ComplexityComplexity Context Technology Resources Business Action Interdependence Political Stakeholders Knowledge Shared Goals Work coupling Time

×