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Efficient Data Center Installations<br />John Brimmer, Data Center Manager<br />Tony Hansmann, Storage Manager<br />Comple...
Why Focus on Installations?<br />Our goal is to create an installation process to operationalize the management of our dat...
Why we looked for a better way<br />A small IT team can’t afford to have installs be a distraction<br />The IT support tea...
Understanding Requirements<br />Hardware requirements (physical space, power)<br />Network requirements (MAC address, IP a...
Efficiency = Growth<br />Using 3rd party rack stack vendors (RSV) can significantly help in maintaining installation polic...
Installation Day<br />Technical Installation Team needs to be trained<br />Request “dedicated” install team from RSV<br />...
Managing Vendors<br />Vendors need to be trained to our standards<br />Hardware specific data to be provided pre-install (...
Defined what an install should look like<br />Moved to having our RSV do install by default<br />Asked our vendors to sell...
What we’ve gained<br />Installs can be run by John alone<br />It works better if there’s only one staff member there<br />...
Lessons Learned<br />Have to get over feeling like a grade-school teacher<br />We learned to say ‘because’ a lot<br />Beca...
Thank You!<br />11<br />
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Efficient data center installations

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John Brimmer and Tony Hansmann's talk on Data Centers for http://www.meetup.com/SF-Bay-Area-Large-Scale-Production-Engineering/events/15481153/

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Efficient data center installations

  1. 1. Efficient Data Center Installations<br />John Brimmer, Data Center Manager<br />Tony Hansmann, Storage Manager<br />Complete Genomics<br />
  2. 2. Why Focus on Installations?<br />Our goal is to create an installation process to operationalize the management of our data centers<br />Most organizations have “self service data centers”, where your DBA or Unix admins are also data center managers<br />No standards- wild west of DC installation<br />Not efficient - poor power and cooling management<br />Error prone - Circuit overload, unmarked cables<br />Long lead time – good gear sits on the shelf <br />Not cost efficient – Data Center providers typically charge per circuit so under utilized circuits and racks cost $$$<br />2<br />
  3. 3. Why we looked for a better way<br />A small IT team can’t afford to have installs be a distraction<br />The IT support team may have a limited knowledge of power and data center equipment<br />Wiring and labeling standards are hard to maintain <br />Vendor Installs were taking to long (worst was 2 weeks)<br />Disorganized on install day<br />Vendors don’t know our environment<br />Incorrect plug types of networking cables, leads to delays<br />Problems with orders were dragging out for weeks<br />After a bad install that dragged out for weeks, our vendor told us they could have fixed all the issues on install day<br />3<br />
  4. 4. Understanding Requirements<br />Hardware requirements (physical space, power)<br />Network requirements (MAC address, IP address, switch ports)<br />Finance requirements (serial number, asset management)<br />Support requirements (Service Tag number, remote management)<br />Data Center requirements (host names, documentation)<br />4<br />
  5. 5. Efficiency = Growth<br />Using 3rd party rack stack vendors (RSV) can significantly help in maintaining installation policy, and reduce deployment time. Typically RSVs cost much less than having a full time IT admin installing hardware<br />Efficient Data Center installation policy helps maintain:<br />Infrastructure standards- cable plan management, rack elevations, power management<br />Simplified manageability – resources are easy to locate and support<br />Fast installation process – plan and execute quickly<br />Stable data center operations – reduces accidents, overloads<br />Gather and report data – PDU’s , UPS, temp/humidity monitors, BMS all provide data<br />Cost Efficiency- Get the most out of your big $ investments<br />5<br />
  6. 6. Installation Day<br />Technical Installation Team needs to be trained<br />Request “dedicated” install team from RSV<br />Train installation team on standards (naming standards, labeling standards, documentation)<br />Provide rack elevation diagrams pre-installation<br />Create a host list with label names<br />Outline work timeline and completion time<br />Validate installation<br />Using standards we were able to install 1PB storage cluster in a day!<br />6<br />
  7. 7. Managing Vendors<br />Vendors need to be trained to our standards<br />Hardware specific data to be provided pre-install (MAC, Serial Number, Support Number)<br />Onsite hardware verification <br />Vendors unpack hardware to ensure shipment accuracy<br />Vendors checks for damaged goods<br />Vendor provides installation overview <br />7<br />
  8. 8. Defined what an install should look like<br />Moved to having our RSV do install by default<br />Asked our vendors to sell us gear integrated into our environment<br />Stopped accepting best effort<br />Conference calls to do dry runs of the install <br />Install-day Schedules are to the 30 min<br /> We sense it’s a bit torturous to our vendors to start, but they have no excuse if they don’t cover something<br />They still miss stuff<br />8<br />
  9. 9. What we’ve gained<br />Installs can be run by John alone<br />It works better if there’s only one staff member there<br />All questions are answered promptly, no miscommunications because there’s only one person to ask<br />The vendor does what their best at, we do what we’re best at<br />They are specialist at navigating their org, we let them<br />We have issues, but they are not problems for us, they are something they managed for us<br />We have schedules we can count on!<br />Much more Fire and Forget<br />Spend time on install tasks your vendor can’t do for us<br />Our wiring/racking standards stay strong<br />A real sense of teamwork and everyone is covering their zone<br />9<br />
  10. 10. Lessons Learned<br />Have to get over feeling like a grade-school teacher<br />We learned to say ‘because’ a lot<br />Because we have a quality initiative<br />Because our purchasing department says cut install costs<br /> Have to spell out: the only people lifting/installing/wiring is your RSV<br />Otherwise vendor tries to ‘help’<br />Shoo them off as soon as possible<br />The vendors end up appreciating it after they go through the process a few times<br />10<br />
  11. 11. Thank You!<br />11<br />

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