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1st quarter 2012 newsletter


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Van Horn Dodge releases it's first quarter newsletter for 2012. Featured stories include charitable donation to Plymouth Ambulance Service, Service Manager's seasonal tip's, dealership news, etc...

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1st quarter 2012 newsletter

  1. 1. PLYMOUTH AMBULANCE SERVICE RECEIVES MUCH NEEDED UPGRADE FROM VAN HORN AUTOMOTIVE Van Horn Dodge provided aid to the Plymouth Ambulance Service with a much needed vehicle upgrade. Van Horn Automotive Group has donated a 2007 Dodge Durango to the Plymouth Ambulance Service which provided pre-hospital paramedic care servicing the northwestern section of Sheboygan County area which covers 244 square miles, including the City of Plymouth, Townships of Greenbush, Lyndon, Mitchell, and Plymouth, Villages of Cascade, Elkhart Lake, Greenbush, Glenbeulah, and Waldo. They also service portions of the Townships of Herman, Lima, Rhine, Russell, and Sheboygan Falls. When Brian Goelzer, of the Plymouth Ambulance Service can into the Van Horn Dodge showroom back in September, he knew two things, the Ambulance Service didn’t have much to spend and their incident response vehicle, a 1999 Chevrolet Suburban, wouldnt last much longer. After discussing details of the deal with Brian, Bob O’Connor, a Van Horn Dodge sales expert, spoke with senior management1st Quarter 2012 about what the company might be able to do to help the ambulance service. Recognizing the importance of the ambulance service not only to Plymouth but the surrounding rural communities, the automotiveVolume 4, Issue 1 group is providing a no-charge lease of the 2007 Durango for three years. This vehicle upgrade, to the Flex-Fuel equipped Durango, will assist emergency medical services personnel to continue their servicesIn this issue: while providing a fuel cost savings. The Van Horn Automotive, a family owned and operated dealer group, has been serving the Wisconsin area for over 50 years! As an upstanding member of the Wisconsin business community, weDealer SupportsPlymouth Ambulance 1 are active participants in local charities, events, and activities. Our family values carry over into all we do,Service and we eagerly engage ourselves in opportunities to use our resources to enhance and aid the lives of others, our assistance to Plymouth Ambulance Service is one more example of this commitment. To seeExciting News at Van 2 Van Horn’s stewardship of community in action check out our blog!Horn DodgeSales Experts of the 2QuarterRefinance Today! 3Service Tip from Our 3Service Manager CONNECT WITH US
  2. 2. EXCITING NEWS AT VAN HORN DODGE Dodge has been planning a new compact sedan for some time, but onDecember 6 there was official confirmation — and a name! The 2013 Dodge Dart will debut Jan. 9, 2012 at the Detroit Auto Show. It isreported that the compact sedan will replace the Dodge Caliber hatchback, whichwill be discontinued after the 2012 model year, as their entry-level offering. The Dart will offer three engine/transmission types including a 1.4 liter turboas well as the existing 2.0 and 2.4 liter four-cylinder engines and Chrysler has statedthat at least one version of the vehicle will achieve up to 40 mpg on the highway.The vehicle features an exterior look that does a surprisingly good job at downsizingattributes from the Challenger & Charger, such as full-length LED tail lamp and asplit-crosshair grille up front. We are anxiously awaiting this arrival! The 2012 models are now coming in at Van Horn Dodge, Chrysler, Jeep, andRam! The entire Chrysler, Dodge, Jeep, and Ram line up has been redone withmany wonderful upgrades inside and out. Please stop in and see one of our sales experts to get more information on theentire 2012 line up. EMPLOYEE NEWS Van Horn Dodge is proud to announce the additions of David “Gus” Haase, Jamie Treptow, Kyanne Littlefield, and Chuck Johnson to our team. Gus and Chuck join the team as our Porters. Jamie started with Van Horn Dodge as our Internet Assistant. Kyanne Littlefield joined our team as our part time Receptionist. Welcome aboard EMPLOYEE OF THE QUARTER While all of our sales experts at Van Horn Dodge know that going aboveand beyond to meet our customers vehicle needs is why we are here, thereare some that stand out even more because of their hard work, dedication,and exceeding our customers needs. Below is a breakdown of the SalesExperts of the Quarter: Roy Edwards Mark Sloan October 2011 November 2011 December 2011 1. Mark-32 1.Josh-34 1. Roy-32 2. Roy-30.5 2. Mark 31.5 2. Paul-31 Thank you to the entire sales team for your commitment and dedication toour customers and Van Horn Dodge. You are all appreciated for your hard Josh Devriend Paul Millerwork. An extra “Thank You” to for being the Sales Experts of the Quarter! CONNECT WITH USPage 2 Van Horn Dodge Chrysler Jeep Ram Volume 4, Issue 1
  3. 3. VAN HORN DODGE Upgrade’s CUSTOMER LOUNGE Van Horn Dodge recently upgraded its’ customer lounge. We have always prided ourselves on offering the very best in selection, price and service to our customers. In the spirit of that effort, we’ve upgraded accommodations in the customer lounge! Van Horn Dodge sales and service customers will find the space provides ideal ambience for conversation and communication. As a tool designed to foster customer relations, the lounge’s atmosphere is characterized by style and individuality. Amenity upgrades include a new 50” HD Television, new leather furniture, a coffee bar style seating area, as well as a “kid’s corner” complete with Legos, children’s books, coloring books, crayons, and much more! Katina Murphy—Customer Relations Manager of Van Horn Dodge: "The new lounge is a great meeting-point in which to spend time while waiting for your car to be serviced, speak to an advisor about service needs or just hang out when you’re waiting for that tedious paperwork to get done. We see it as a second living-room for our customers. We think the lounge will provide the perfect setting for the most exciting day of the year – when our customers take possession of their new car, of course!” LOOKING TO Cut down on your monthly expense? Refinance today!!! Van Horn Dodge is now offering a quick refinance program to qualified applicants who want to reduce their monthly payments or interest rates. The benefits to refinancing include possible savings, quick and easy process, offer same day approval, flexible terms, can add warranty protection on your vehicle, and no purchase necessary. Please see our finance experts to learn more about refinancing. Collin Choby Evert Dropper CONNECT WITH USPage 3 Van Horn Dodge Chrysler Jeep Ram Volume 4, Issue 1
  4. 4. Service tip of the quarter from our service manager Is your vehicle ready for winter? youre low on washer fluid. “Oh the weather outside is frightful. . .” These tips will give you the upper hand when You know the tune! Yes winter is upon us, Old Man Winter tries to put a chill on your and with it comes winter driving. While winter travels. Cold weather safety should be safety is an important consideration all year a concern for anybody living in a cold climate. long, there are some auto maintenance and So be safe this winter, plan ahead and let us 3000 Eastern Ave safety checks — specific to chilled air and inspect your vehicle to see if it’s up for the Plymouth, WI 53073 winter driving — that are a good idea to challenge. Call today to schedule a Winter Phone: 920-893-6591 check before were knee deep in the season. Care maintenance appointment and don’t Toll Free 800-236-0151 To be sure you dont end up a road popsicle, forget to mention the coupon below! or even worse end up with your holiday budget on ice thanks to unexpected repairs, Schedule your service have a look under the hood to be sure things with us today! are ship shape. These winter maintenance jobs will keep you out of trouble: Service Hours Check your antifreeze. Your antifreeze is Mon 7:30am-5:00pm an essential part of your cars winter Tue 7:30am-5:00pm protection. Your car contains a 50/50 mix of Wed 7:30am-5:00pm water and antifreeze. Make sure the level is full and the mixture is close to 50/50. This Thu 7:30am-5:00pm ensures protection to at least –35° Fri 7:30am-5:00pm Inspect your tires. The last line of defense Sat 8:00am-5:00pm between you and an oak tree are your tires. Sales Hours Winter is not the time to ignore your tires, so Mon 8:00am-8:00pm take the time to check the tread depth. The National Highway Transportation Safety Tue 8:00am-8:00pm Board says you need at least 2/32" of depth to Wed 8:00am-8:00pm be legal. For winter use, we recommend Thu 8:00am-8:00pm replacing the tires when the tread wears to 5/32” . The old penny test is as reliable as Fri 8:00am-8:00pm anything to find out whether your treads are Sat 9:00am-5:00pm ready for winter action. Also, be sure to check your tire pressure. Believe it or not, they lose a little pressure when it gets cold (about 1lb for every 10° drop), so pump em up. Seasonal temperature drops may also cause check tire pressure light to come on as well. Replace your wipers and check washer fluid. It takes wipers that are in top shape to keep your windshield clean and safe. And youll be using lots of washer fluid as you try to keep your windshield sparkly. A mile stuck behind an 18-wheeler will have your windshield looking like a Desert Humvee ifPage 4 Van Horn Dodge Chrysler Jeep Ram Volume 4, Issue 1