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Increasing Your Product Team’s Happiness, Productivity and Profit - PCA16

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The importance of a close relationship between members of the product management team and between the members of the team and its customers provides it with a special incentive for embracing the five keys to a strong culture that encourages loyalty, creativity, and success. These keys are:

• Connect
• Develop
• Discover
• Collaborate
• Transform

This session gives you tools to examine your own business culture, define a culture that will better meet your goals and objectives, and determine how your product management team can best contribute to the establishment and maintenance of this culture.

A great business environment and culture that is engaged and innovative pays off with better recruits, enhanced services and products, and higher retention, productivity and profits. But the real payoff is happier employees and customers!

Published in: Leadership & Management
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Increasing Your Product Team’s Happiness, Productivity and Profit - PCA16

  1. 1. Increasing Your ProductIncreasing Your Product Management Team’s Happiness Prod cti itHappiness, Productivity and Profit Carrie Vanston Culture for Innovation Feb. 13, 2016Carrie@CorporateCulturesThatRock.com Corporate Cultures That ROCK A Project of Technology Futures, Inc. (512) 258-8898  www.TFI.com Copyright © 2016, TFI – Corporate Cultures That Rock ( ) Images: TFI and other sources
  2. 2. Copyright © 2016, TFI – Corporate Cultures That Rock Source: medium.com 2
  3. 3. I tiInnovation & Engagement Copyright © 2015, TFI - MiniTrends 3
  4. 4. Five Keys To An Engaged &An Engaged & Innovative CultureCu tu e Copyright © 2016, TFI – Corporate Cultures That Rock 44
  5. 5. Key 1: ConnectConnect Encourage interaction,, connection, and personal support between Copyright © 2016, TFI – Corporate Cultures That Rock 5 support between and at all levels 5
  6. 6. Engaged Companiesg g p  Value us as individuals  Care about our Care about our opinions and ideas  Have a purpose connecting us to something larger Copyright © 2015, TFI - MiniTrends 6
  7. 7. Value us as individuals  Interaction  Work Place  Work / Home  Listen  Respect H Copyright © 2015, TFI - MiniTrends  Humor Photo: Clipart.com (Vital Images) 7
  8. 8. TFI Holiday Card — 2015 Copyright © 2016, TFI – Corporate Cultures That Rock 8
  9. 9. dsyCardolidayTFIHoT Copyright © 2016, TFI – Corporate Cultures That Rock 9
  10. 10. Care About Our Opinions and Ideas  Interesting Work  Challenge  Praise  Responsibility / Responsibility / Autonomy / Trust Sh i th h W iti d S ki Sharing through Writing and Speaking  Public Recognition Copyright © 2015, TFI - MiniTrends g Photo: Clipart.com (Vital Images) 10
  11. 11. Connected to Something Larger Copyright © 2015, TFI - MiniTrends 11
  12. 12. The Good Service to others “To democratize the skies” Copyright © 2015, TFI - MiniTrends 12
  13. 13. The True Discovery and advancing human knowledge “Empowering the innovatorsp g of the world to do more.” Copyright © 2015, TFI - MiniTrends 13
  14. 14. The Beautiful Excellence and creation of beauty “To enable people to experience the joy of driving” Copyright © 2015, TFI - MiniTrends 14
  15. 15. The Heroic Change/improve the world standing by your beliefs “Enabling Americans to performEnabling Americans to perform extraordinary acts in the face of emergencies” Copyright © 2015, TFI - MiniTrends 15
  16. 16. Key 2: DevelopDevelop Advocate for development, education Copyright © 2016, TFI – Corporate Cultures That Rock 16 education, and growth 16
  17. 17. Individual Developmentp Copyright © 2015, TFI - MiniTrendsPhotos:financialfreedomcreator.com, precisionnutrition.com, waylandlibrary.com 17
  18. 18. Thoughts Matter Gratitude Rules Copyright © 2015, TFI - MiniTrends 1818
  19. 19. Copyright © 2015, TFI - MiniTrends 1919
  20. 20. Professional Development  Conferences  Presentations  Workshops  Professional Groups  Degrees / Certifications Copyright © 2015, TFI - MiniTrendsPhoto: TFI 20
  21. 21. Organizational Development  Conferences  In-House W k hWorkshops  Programs Programs  Community Partnerships Copyright © 2015, TFI - MiniTrendsPhoto: TFI 21
  22. 22. Fortune’s “100 Best Companies to Work For” Average training in 2014 nearly 80%Average training in 2014 nearly 80% higher than in 1998 2014: Managers = 78 hours 2014: Professionals = 94 hours2014: Professionals = 94 hours Copyright © 2015, TFI - MiniTrends 22
  23. 23. Key 3: DiscoverDiscover Encourage Creativity and Stay on Top of Copyright © 2016, TFI – Corporate Cultures That Rock 23 Stay on Top of Trends 23
  24. 24. Source: Andertoons.com 2424
  25. 25. Analyze Frustrationsy Copyright © 2015, TFI - MiniTrendsPhoto: Clipart.com (Vital Images) 25
  26. 26. Keeps growing by staying onKeeps growing by staying on top of emerging trends! Copyright © 2015, TFI - MiniTrends 26
  27. 27. Search for Convergencesg Copyright © 2015, TFI - MiniTrendsPhotos: Clipart.com (Vital Images) 27
  28. 28. Convergence: Copyright © 2015, TFI - MiniTrends 28
  29. 29. Follow Leaders Copyright © 2015, TFI - MiniTrendsPhoto: Clipart.com (Vital Images) 29
  30. 30. Action Plan for Team Representativeep ese tat e Regular, Ongoingg , g g Schedule Recorded and Shared Inclusionary Tactics Copyright © 2015, TFI - MiniTrendsPhoto: Clipart.com (Vital Images) 30
  31. 31. Neste Oil Company (Finland)p y ( ) Innovation Committees • Innovation Search Committee Innovation Assessment Committee• Innovation Assessment Committee • Innovation Implementation Committee Copyright © 2015, TFI - MiniTrends 31
  32. 32. Key 4: CollaborateCollaborate Maximum involvement analyzing best Copyright © 2016, TFI – Corporate Cultures That Rock 32 analyzing best trends and ideas 32
  33. 33. Collaborative Techniquesq  Opportunity Opportunity Wheels  Nominal Groups Nominal Groups  Delphi Studies Delphi Studies Copyright © 2015, TFI - MiniTrendsPhoto: TFI 33
  34. 34. Key 5: TransformTransform Happyppy People! Foresight! Alignment! Copyright © 2016, TFI – Corporate Cultures That Rock 34 Alignment! 34
  35. 35. Organizing the world’s information and making it universally accessible and useful. Guiding Principles: - Make money without doing evil W k h ll i d h ll f- Work challenging and challenge fun - Flat organization with collaborative environment. Copyright © 2015, TFI - MiniTrends 35
  36. 36. Laughter,Laughter, Caring, Fun!Fun! Copyright © 2015, TFI - MiniTrends Photos: amateurgourmet.com, styledesignluxury.blogspot,Wikipedia 36
  37. 37. Time off for Innovation 20% for individual projectsp j Half of all new products including:p g Copyright © 2015, TFI - MiniTrendsSource: Google Images 37
  38. 38. RESULTS! Lower turnover ratesLower turnover rates Better Recruits Happier Customers Higher Productivity Higher ProfitsHigher Profits Copyright © 2015, TFI - MiniTrendsPhoto: Clipart.com (Vital Images) 38
  39. 39. Fortune’s “100 Best Companies to100 Best Companies to Work For” Since 1998 outperformed theSince 1998 outperformed the S&P 500 Index by a ratio of 2 to 1! Copyright © 2016, TFI – Corporate Cultures That Rock 3939
  40. 40. REAL PAYOFF!! Better Services Passion Less Anxiety Contagious Energy Easier Recruiting and RetentionEasier Recruiting and Retention Everything becomes easier Makes it more fun for everyone! B tt H t C F d B i Copyright © 2015, TFI - MiniTrends --Brett Hurt: Co-Founder, Bazaarvoice Photo: Clipart.com (Vital Images) 40
  41. 41. In One Word, Wh t M kWhat Makes a Good ProductProduct Manager? Copyright © 2016, TFI – Corporate Cultures That Rock Source: Pragmatic Marketing 41
  42. 42. 42 Source: Andertoons.com 42
  43. 43. Five Keys To a Culture That Copyright © 2016, TFI – Corporate Cultures That Rock 43 Rocks! 43
  44. 44. 2016 Advocates Supporters In-Kind 4 444
  45. 45. Resources:  Conscious Capitalism: Liberating the Heroic Spirit of Business by John Mackey, Raj Sisodia H t Wi F i d & I fl P l b D l C i How to Win Friends & Influence People by Dale Carnegie  MiniTrends: How Innovators & Entrepreneurs Discover & Profit From Business & Technology Trends by Dr. John Vanston, Carrie V tVanston  The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller, Jay Papasan  The Power of the Mind and Soul: Master Mind Journal as Designed by Jack Boland  The Science of Getting Rich by Wallace D. Wattles The Science of Getting Rich by Wallace D. Wattles  The Secret by Rhonda Byrne  Think & Grow Rich by Napoleon Hill Copyright © 2015, TFI - MiniTrends 45
  46. 46. Increasing Your ProductIncreasing Your Product Management Team’s Happiness Prod cti itHappiness, Productivity, and Profit Carrie Vanston Culture for Innovation Corporate Cultures That ROCK Feb. 13, 2016Carrie@CorporateCulturesThatRock.com p ROCK A Project of Technology Futures, Inc. (512) 258-8898  www.TFI.com Encourage interaction connection and Copyright © 2016, TFI – Corporate Cultures That RockImages: TFI and other sources Encourage interaction, connection, and personal support between and at all levels 46

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