Integrating With Microsoft Dynamics CRM

2,190 views

Published on

Kynan Fraser gave a talk to the Sydney Microsoft CRM User Group about Integrating with the platform

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
2,190
On SlideShare
0
From Embeds
0
Number of Embeds
6
Actions
Shares
0
Downloads
59
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Hello everyone, as mentioned my name is Kynan Fraser and I work for CustomWare in the area of integration. I’ll be speaking for 15-20 minutes. Now I use Dynamics day to day like many of you, but my primary area of interest is integration and that the angle I’m coming from today.
  • Integrating With Microsoft Dynamics CRM

    1. 1. Integrating with Microsoft Dynamics CRM 4.0 Kynan Fraser
    2. 2. Integration www.customware.net
    3. 3. www.customware.net Landscape
    4. 4. www.customware.net Integrated Landscape
    5. 5. Integration Is Really Two Things www.customware.net Data Transformations Technical Implementation
    6. 6. Types Of Enterprise Integration www.customware.net MANUAL AUTOMATED
    7. 7. How to Automate Inte g ration www.customware.net They might not just “plug in” Where does the logic go?
    8. 8. How to Automate Inte g ration www.customware.net
    9. 9. How Do We Connect to MS CRM? www.customware.net Web Services
    10. 10. WSDL www.customware.net
    11. 11. CRM Integration - Issues <ul><li>Technical </li></ul><ul><li>Non-technical </li></ul>www.customware.net Authentication Configuration Documentation Interface changes
    12. 12. Case Study #1 www.customware.net
    13. 13. Case Study #1 www.customware.net
    14. 14. Case Study #2 www.customware.net
    15. 15. Visibility www.customware.net
    16. 16. Wrap Up <ul><li>Why? </li></ul><ul><li>How? </li></ul><ul><li>Easy. </li></ul>www.customware.net
    17. 17. QUESTIONS? www.customware.net Australia - United States - Malaysia - New Zealand - Singapore Contact details KYNAN FRASER Phone: +61 2 9900 5731 Email: kynan.fraser@customware.net

    ×