PROGRESS ON LISPING
Slides from an Intensive Engagement LISP seminar
May 2014
Street Drinking – All Saints Ward
LISP
3
What was the local issue?
St Andrew’s
Church
Polish Food
Shops
Crown St
compound
Church Car
Park
• Reports from local re...
4
Why here?.
Church, compound
and car park all
situated close to
Eastern European
Food Shops
Two Eastern European
Shops ha...
External Factors – HMO’s
Homes of Multiple Occupancy
•Predominately aimed at transient workforce / cheap housing
•Legal HM...
The whole community was
affected by this behaviour
“ I have been accosted for money and cigarettes. I
felt threatened.”
“S...
The Next Step – Police Enforcement and Partnership Support
• DPPO area increased to include the
additional area on the All...
Test purchasing
Alcohol Harm Reduction Team
Police Licensing team visits
Crime Prevention Visits
Environmental Visual Audi...
• Working with KBC, we had the area
cleared and a bench removed that was
popular for the street drinkers.
• We had signage...
• Church gardens are open, with
reluctance for them to be locked
at any time
• Accessible from Rockingham
Road and Crown S...
11
Outcomes Achieved
• Reported ASB ( concerning
street drinking )has reduced
• Core complainer has now
been recruited as ...
Additional Considerations – Intensive Engagement
All Saints LISP
• A Working group originating
through business stakeholde...
•Street Watch is due to be launched on All
Saints in June 2014
•We have had good interest, including
residents from the LI...
Priority Area 6: Crime Trends and Patterns
Report
•The Priority Area is situated within Kettering
Town and contains geogra...
Key Findings
•The local population in PA6 is fairly transient with high numbers
of rental properties and a significant shi...
PA6 Interventions to be progressed by Kettering SCT
•Large clear ups or waste ground / fly tipping hotspots
• Landlords / ...
Risks!!!!
• Seasonal peaks in street drinking and associated
behaviour will occur
• We have expressed concerns over possib...
The Future….
• Previous LISP considerations to be researched and progressed, linked
together through the PA6 report
• Busi...
PCSO 7154 Nadia Norman or Insp
Richard Tall at Kettering Sector
LISP Spencer.
Asian Gold Burglaries.
Crime levels end 2012.
SAC Levels for Asian Victims in Northampton
20/07/2012 -18/08/2012 (30 day period –
Ramadan)
36 Tot...
Intensive Community Engagement.
- Rich Picture Sessions in the local
community in an attempt to find
local solutions and p...
Stake holders.
• Establishing Stakeholders (social
capital).
• Residents with a “can do” attitude.
• Influential and passi...
Six elements of responsibility.
• 1. Lowering the hedges.
• 2. Secure side gating.
• 3. Secure lighting.
• 4. Secure doors...
Understanding the current needs of the force.
• The whole idea is to get residents to
take ownership of an issue in a time...
Outcomes:
• Improves confidence in policing.
• Reassurance provided to the local residents.
• Area appears aesthetically p...
Further Information.
• C7158 Sereno. C7173 Emberton.
PCSO James Herbert
Islington Road, Towcester
ASB and Perceptions
LISP
Reason for LISP, a
number of incidents
reported around:
• Alcohol & drug use
• Congregations of
large youth groups
• Noise...
3 Stakeholder meetings (Dec-Feb).
Equal involvement with all Stakeholders agreeing to take away
the following actions:
• C...
Rich Picturing – worked with young
people 12-15 years at Vision Youth
Café.
They were tasked with designing a
picture of t...
Interactions with the general
public and users of the Riverside
Centre via door knocking,
speaking with local residents
an...
Outcome of the LISP
BEFORE &
AFTER
Community
Cleanup
Outcome of the LISP
• ASB dropped, no reports since 13 March
• CCTV installed, better quality for evidential purposes
• In...
SPENCER HAVEN
SPENCER HAVEN
37
HO Group HO Classification CountCrime
BURGLARY DWELLING ATTEMPTED BURGLARY IN A DWELLING 4
BURGLARY DWELLING BURGLARY I...
38
Spencer Haven is essentially,
a geographical cluster of
Sheltered Housing, where
vulnerable people live. This
includes ...
39
Their issues How we saw the problem
Putting the mind maps next to each other there were some clear similarities, which ...
Before the multi agency work After
By cutting back the bushes trimming the tree’s provided better visibility,
a sense of b...
After a consultation with the deaf community these cards were designed, and over
2000 have been distributed. From the same...
To improve security each home was provided with some
security devices, which were provide by all stakeholders.
Such as sti...
Intensive Engagement progress seminar may 2014 summary of presentations
Intensive Engagement progress seminar may 2014 summary of presentations
Intensive Engagement progress seminar may 2014 summary of presentations
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  • Since 2011 there have been area issues with street drinking and the associated behaviour:
    Drunken / rowdy / violent incidents
    Public Urination – mainly in the grounds of St Andrews Church
    The main issues seemed to be in one area, congregating outside two shops on Rockingham Road, and using areas in and around to loiter and drink.
    Groups would drink in the church grounds, the car park, on Crown Street, and hid in the Crown Street Compound. They would loiter outside the shops, drinking in the street
    The behaviour was intimidating to local residents, and the litter and filth left for local businesses to clean up impacted on their feelings towards the area.
    The drinkers were predominantly Eastern European Males.
  • All Saints Ward
    The area has a large number of private rented properties and Houses of Multiple Occupancy. This area of Kettering has a high number of letting agencies and private let properties so many residents have small tenures. There is a large Eastern European transient workforce in the county, and this also reflects in Kettering.
    Both shops on Rockingham Road sell predominately Eastern European food and drink to cater for the large Eastern European community living in All Saints. This therefore creates an ideal situation for them to socialise near to shops selling alcohol and also their friends.
  • Landlords are often turning a blind eye to illegal HMO’s within their rented properties or live such a distance away that regular contact inst feasible.
    The culture around social gathering – and the now inability to have anywhere to go – has led groups of people to gather around central locations such as shops, parks, churches, where they can sit after work without returning to small bedsit properties and bed shares. This is a larger issue that we became aware of throughout the LISP work. The Private Sector Housing Tem at the borough council work as hard as they can to tackle these issues, but often say that for every one they detect, another five appear without them knowing.
  • The whole community was affected.
    Litter also became a massive issue, with many residents and commercial premises having to clean up every morning without fail, the empty cans and cigarette butts – and as you can imagine, these were the more “pleasant” clean ups.
  • From the beginning it was realised that this issue was not going to have a straightforward response or solution. There were many factors to consider, including language and culture barriers. The language cards were successful in helping to explain to those persons stopped the reasons for doing so. This enabled positive feedback from most people stopped, as their understanding of the bigger issue increased. We were very aware that it was a small number of repeat and prolific drinkers that were causing most of the issues.
  • Trading Standards and Alcohol Licensing team were involved into investigations into both shops in regard to selling alcohol to drunks, illegal goods and associated responsibilities that weren’t being met.
  • Although we have fairly good working relationships within the borough council, I was difficult for partners to try and see the issue as a bigger picture, and not just asking the police to enforce it all the time.
    The Community Safety Team however, did a great job in assisting us with funding for lamppost signs and stickers, and in getting problematic benches removed.
  • Working with the church and church wardens, we designed and produced signage to help deter drinkers from the church gardens.
    The wardens reported positive communication with the drinkers, and reported no abuse or threats towards them.
    From the beginning we also noticed issues within the stakeholders on Rockingham Road which is full of shops and takeaways, Although all were willing to call in incidents and make reports to police, none felt willing or able enough to engage in a stakeholder group to look at tackling joint issues around the LISP and to get more actively involved. Many of these businesses are privately run, so more incentive would have been needed to get them more involved.
    Although the local Sikh Temple have good contact within the police, they did not feel they would be able to assist in any local issues for the vicinity as their members were not involved.
  • We are very much aware that the issue is and will be seasonal. With good weather and holidays approaching, the patrols need to remain in place to ensure that prolific offenders
  • A Working group originating through a contact at a factory on the industrial estate. To support and establish into a self run community group
    This would give the area a much needed group of contact within the community, looking to deal with smaller community issues and be able to have contacts within police and council to contact if additional support is needed.
    To visit industrial estate employers to assist MGWPS (highways) in their Alcohol Awareness Seminars. These were going to be run by a Highways worker, organised through contacts within the already running Telford Estates Working Group. However, just as we were preparing to start, the person running these retired with little notice meaning that Highways could not find a replacement in time. This is still an avenue that could be explored, with partners taking the leading role.
    Although a failed bid for funding was made to St Andrews church, they did look at another scheme which potentially would mean an “Lunch Club” specifically for impoverished families to attend during the summer holidays. This is mainly ran through school support workers contacting parents directly, but I have asked whether they could consider including local families that might fall under the radar of the schools.
    Kettering already has a large number of community groups and hobby groups already up and running – we need to utilise these groups and ensure that their messages are being reached by all communities, regardless of language barrier.
  • Street Watch is an important tool for us. We have been able to engage residents local to the LISP area who were previously uninterested in becoming involved. These residents already have knowledge of the issues that they can share with the other Street Watch members, and those that aren’t familiar will be able to share ideas and thoughts as to how the police and community can move forward. We are hopefully that once the Street Watch is launched, these members will be able to share their experiences with more local residents, with the ultimate aim to have a diverse group including as many local LISP stakeholders as possible.
  • The data we have already receives focuses on crime trends and patterns and forms one half of the complete profile.  Part two will concentrate on incidents, intelligence, public safety and welfare and partnership data/demand for services. So far, I have managed to take the following excerpt from the data which I feel can relate to the LISP area and may assist in further analysis around longer term issues, that need looking at with a partnership approach.
  • The document makes some very good points in terms of suggestions – including the organising of large scale clear ups, which include a lot of the waste ground within the LISP. It asks for a certain level of responsibility to sit with the borough council in terms of private landlords, renting properties and planning applications for bedsits and multiple occupancy homes. It asks whether hotspots areas or streets could have improved lighting and security, assisted ay county council level. An increase in foot and bicycle patrols utilising local officers and Specials to increase visibility and take a proactive, rather than a reactive approach. Suggestions around recruiting volunteers from the local PA6 area, and investigate skill based training availability through local stakeholders. Finally, the use of crime prevention initiatives throughout the PA6 area – including the LISP area.
  • All of these suggestions can be linked into the LISP, and past considerations that I have already covered that for various reasons we have not been able to progress. I feel that with the support of the team and district supervisors, and now with the PA6 analysis that cover the LISP area, we can start looking at an improved partnership approach.
  • Intensive Engagement progress seminar may 2014 summary of presentations

    1. 1. PROGRESS ON LISPING Slides from an Intensive Engagement LISP seminar May 2014
    2. 2. Street Drinking – All Saints Ward LISP
    3. 3. 3 What was the local issue? St Andrew’s Church Polish Food Shops Crown St compound Church Car Park • Reports from local residents relating to drunken / rowdy behaviour started in early 2011 • Included reports of violence, drunk and rowdy groups, and public urination • Small hotspots within a residential / commercial area just off the current DPPO for Kettering Town Centre • Crown Street Compound • St Andrews Church Grounds and car park • Outside the Polish food shops on Rockingham Road • Those groups stopped by Officers and PCSO’s were predominately Eastern European males
    4. 4. 4 Why here?. Church, compound and car park all situated close to Eastern European Food Shops Two Eastern European Shops had opened early 2011 to cater for need from local Eastern European Community •Eastern European Community predominantly in this area of All Saints due to high number of HMO’s (Homes of Multiple Occupancy) and private rented bedsits Kettering has three large industrial estates with a large number of factories open 24/7 – appealing to transient Eastern European Workforce
    5. 5. External Factors – HMO’s Homes of Multiple Occupancy •Predominately aimed at transient workforce / cheap housing •Legal HMO’s are visited every 6 months by Fire Service and Private Sector Housing at KBC •Illegal HMO’s are prevalent and are easy money for landlords •Bed sharing is common among Eastern European shiftworkers – sharing the cost and working opposite shifts – uncontrollable and often difficult to detect •Eastern European Culture around social gathering
    6. 6. The whole community was affected by this behaviour “ I have been accosted for money and cigarettes. I felt threatened.” “Some of the comments are rude and of a sexual nature. I wanted to run away” “I purposely walk on the other side of the street to avoid them.” “We clear up litter and human waste most days, the gardens have been vandalised” Other local businesses were also adversely affected “I know that I will have to clear up waste and vomit on most mornings..” “My customers don’t want to come here because of the drunken males outside…” “ We are too scared to go out and ask them to move on. They are abusive and rude…”
    7. 7. The Next Step – Police Enforcement and Partnership Support • DPPO area increased to include the additional area on the All Saints – January 2012 • An A01 was booked on, to enable the area to be patrolled as a hotspot by additional resources • Section 27 dispersal notices were issued to offenders behaving in a drunk and rowdy manner within the extended DPPO. • Shops were repeatedly visited by local officers to reiterate responsibilities at license holders • Language cards in English / Polish produced and issued to area officers to explain stop search, Section 27 powers and requested to disperse. • Repeat and prolific offenders dealt with by local PC for drink related offences
    8. 8. Test purchasing Alcohol Harm Reduction Team Police Licensing team visits Crime Prevention Visits Environmental Visual Audits (“Walkabouts”) and Rich Picture involvement by ward councillors and the KBC Community Safety Team
    9. 9. • Working with KBC, we had the area cleared and a bench removed that was popular for the street drinkers. • We had signage and stickers produced in seven different languages, placed around the LISP area to explain the alcohol free zone.
    10. 10. • Church gardens are open, with reluctance for them to be locked at any time • Accessible from Rockingham Road and Crown Street • Church signage in English and Polish asking for respectful use of church gardens • The two Eastern European shops reluctantly agreed to display DPPO signs within their premises to raise awareness • No involvement from other stakeholders and shops – but not through lack of trying! The Next Step – Community Support
    11. 11. 11 Outcomes Achieved • Reported ASB ( concerning street drinking )has reduced • Core complainer has now been recruited as a police volunteer • Additional Police Volunteer recruited from Polish Community to further assist with understanding cultural dynamics • Residents and workers are reporting a decrease in groups loitering and hanging around • The church have not had recent issues with drink or drug paraphernalia • Residents realising increased reassurance and confidence through police presence and tangible action • In December 2013, both shops were requested at a hearing involving Police, Licensing and Trading Standards. Both had their licences revoked, with one shop still appealing the decision and due in court in June 2014. • An additional shop has since been taken over and is under new management, with stricter licensing terms • Improved cohesion between partners and the community as a result of the LISP
    12. 12. Additional Considerations – Intensive Engagement All Saints LISP • A Working group originating through business stakeholders at Telford Way Industrial Estate (core employer of migrant workers in Kettering). • To support and establish into a self run community group • To visit industrial estate employers to assist MGWPS (highways) in their Alcohol Awareness Seminars and incorporate good behaviour clauses within employment contacts • A bid was made to the Mothers Union based at St Andrews Church (within the LISP) in regards to the potential to provide basic English lessons to less affluent individuals who met certain criteria. Work in progress • St Andrews Church is looking into further engagement with purposeful translation of posters, adverts, and group classes, using a local stakeholder for translation. • Potential for further development of groups being ran from the church targeting impoverished families on area, including on the LISP. • The development of a Street Watch Scheme on the All Saints Ward will work towards a community centric exit strategy
    13. 13. •Street Watch is due to be launched on All Saints in June 2014 •We have had good interest, including residents from the LISP area •The patrol area includes the LISP area, and surrounding streets. •All members will be briefed in regards to the ongoing issues on the LISP area
    14. 14. Priority Area 6: Crime Trends and Patterns Report •The Priority Area is situated within Kettering Town and contains geography of 5 wards; All Saints, Avondale Grange, Northfield, Pipers Hill and William Knibb •The LISP area sits in the centre of the PA6 area Future considerations
    15. 15. Key Findings •The local population in PA6 is fairly transient with high numbers of rental properties and a significant shift in the daytime demographic within the priority area; as a result, it will be challenging to engage with local residents •Although the community in PA6 is diverse, there does not appear to be any significant hate crime issues. •High levels of environmental deprivation are glaringly apparent in the area; fly tipping in vacant lots and on the street is very common Violence In 54% of offences, alcohol was listed as a contributory factor; in a further 18% of crimes it was uncertain whether alcohol was involved.
    16. 16. PA6 Interventions to be progressed by Kettering SCT •Large clear ups or waste ground / fly tipping hotspots • Landlords / private houses / HMO’s •Improved lighting and security measures in hotspot streets •Increase of foot and bicycle patrols over peak times •Use of Special Constabulary •Recruit volunteers and Street Watch members from PA6 area •Investigate possibility of local stakeholders becoming involved in skill based training for local people •Crime Prevention involvement
    17. 17. Risks!!!! • Seasonal peaks in street drinking and associated behaviour will occur • We have expressed concerns over possible displacement of the drinking and violent behaviour back towards the homes – potentially becoming more serious incidents of Domestic Abuse • With the assistance of the PA6, we can analyse the above concerns more in depth.
    18. 18. The Future…. • Previous LISP considerations to be researched and progressed, linked together through the PA6 report • Business stakeholder group within the LISP / PA6 area linking in with KRCI • Continued work with Street Watch – LISP contacts who might be interested in joining? • High vis patrols and visits to remain in place through TIPS ( Targeted Intervention Patrols) • Continued contact with repeat callers, and ASB victims within the LISP area • Enhanced Multi Agency / Partnership tasking in terms of Intelligence Enforcement and Prevention
    19. 19. PCSO 7154 Nadia Norman or Insp Richard Tall at Kettering Sector
    20. 20. LISP Spencer. Asian Gold Burglaries.
    21. 21. Crime levels end 2012. SAC Levels for Asian Victims in Northampton 20/07/2012 -18/08/2012 (30 day period – Ramadan) 36 Total SAC offences - 2 Theft of vehicles 9 Burglary Dwellings 2 Robberies 24 Thefts from Vehicles The concerns locally were that these trends would continue throughout 2013.
    22. 22. Intensive Community Engagement. - Rich Picture Sessions in the local community in an attempt to find local solutions and practices to this issue. - Mosque surgeries. (Presentations and Crime prevention Leaflet design)
    23. 23. Stake holders. • Establishing Stakeholders (social capital). • Residents with a “can do” attitude. • Influential and passionate. • Genuine self-interest. • Partnership involvement in the LISP. ( Housing, Wardens, etc)
    24. 24. Six elements of responsibility. • 1. Lowering the hedges. • 2. Secure side gating. • 3. Secure lighting. • 4. Secure doors. • 5. Secure windows. • 6. House alarm. (NSI Approved). INCENTIVE – SMARTWATER.
    25. 25. Understanding the current needs of the force. • The whole idea is to get residents to take ownership of an issue in a time where we do not necessarily have an abundance of staff and financial resources.
    26. 26. Outcomes: • Improves confidence in policing. • Reassurance provided to the local residents. • Area appears aesthetically pleasing to the eye. • “ Critical mass of activity”. • Crime visibly reduced. Asian Gold 78% and other SAC related offences 16% since the start of the LISP. • Other local residents adhering to the six elements of responsibility. • Street watch scheme.
    27. 27. Further Information. • C7158 Sereno. C7173 Emberton.
    28. 28. PCSO James Herbert Islington Road, Towcester ASB and Perceptions LISP
    29. 29. Reason for LISP, a number of incidents reported around: • Alcohol & drug use • Congregations of large youth groups • Noise effecting local businesses and groups • Perceptions around ASB from locals Location – Islington Road, Towcester Riverside Centre Community Centre / Vision Youth Cafe
    30. 30. 3 Stakeholder meetings (Dec-Feb). Equal involvement with all Stakeholders agreeing to take away the following actions: • CCTV / Lighting • Clean up of the area • Youth activities • Active patrolling of area • Rich picturing with the young peoples • Interaction with residents Working with stakeholders
    31. 31. Rich Picturing – worked with young people 12-15 years at Vision Youth Café. They were tasked with designing a picture of the area and look at the issues in more detail, and what can be done to prevent this. Rich Picturing Some of the issues that were highlighted: • Drugs & Alcohol • Litter • Young people provision • Dog fouling • Lighting
    32. 32. Interactions with the general public and users of the Riverside Centre via door knocking, speaking with local residents and leaflet dropping. Op Fed-up Campaign / Interactions Results: • No issues from a lot of locals, as not affected by the issues at the other end of Islington Road • Riverside users are main victims/callers. There perception of ASB is very different from the majority.
    33. 33. Outcome of the LISP BEFORE & AFTER Community Cleanup
    34. 34. Outcome of the LISP • ASB dropped, no reports since 13 March • CCTV installed, better quality for evidential purposes • Increased lighting • Anti-vandal paint used in the area youths were congregating • Barriers were installed to prevent vehicles entering at speed • Enhanced youth activities – Youth Activators and Service Six • Education around perception of ASB to users of the Riverside Centre • Local intel has been more forthcoming around any drug activity Exit Strategy Continue supporting the Stakeholder group by holding regular meetings throughout the year to maintain the work done by this community involvement.
    35. 35. SPENCER HAVEN
    36. 36. SPENCER HAVEN
    37. 37. 37 HO Group HO Classification CountCrime BURGLARY DWELLING ATTEMPTED BURGLARY IN A DWELLING 4 BURGLARY DWELLING BURGLARY IN A DWELLING 5 BURGLARY OTHER BURGLARY IN A BUILDING (NOT DWELLING) 1 CRIMINAL DAMAGE CRIM DAMAGE TO DWELLINGS 1 CRIMINAL DAMAGE CRIMINAL DAMAGE TO VEHS 6 OTHER OFFENCES ROWDY/INCONSIDERATE BEHAVIOUR 20 TOTAL 37 The results indicate the amount of crime that occurred over a two year period. Nearly all those burglaries occurred in the last 6 months of 2013.
    38. 38. 38 Spencer Haven is essentially, a geographical cluster of Sheltered Housing, where vulnerable people live. This includes the elderly, hard of hearing or deaf, people with learning difficulties or mental health problems. Some of these residents are house bound or suffer with dementia/ Alzheimer’s. Some of these have fallen victim to those Burglaries.
    39. 39. 39 Their issues How we saw the problem Putting the mind maps next to each other there were some clear similarities, which helped us to see how we might be able to tackle not only the crime aspect that had hit the location, but some of the issues raised around communication as well.
    40. 40. Before the multi agency work After By cutting back the bushes trimming the tree’s provided better visibility, a sense of belonging
    41. 41. After a consultation with the deaf community these cards were designed, and over 2000 have been distributed. From the same consultation training on dealing with the Deaf, Autism and those with speak impediments, was requested to be included. Training has since been provided on best practise on communication and Understanding, which was provided by the charities themselves, in what is known as PVP training.
    42. 42. To improve security each home was provided with some security devices, which were provide by all stakeholders. Such as sticker, leaflets, door and window alarms, door chains and mirrors, purse bells, key safes, and better security front and rear doors, repaired garden fencing and Smartwater. These measures were welcomed as some had been victims more than once.

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