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Who is designing the
digital public realm?
Catherine Howe, Chief Executive Public-i
What is the data telling us?
Consistent growth of
Internet takeup
At time of writing, over 80% of the adult population are online and 92%
have mobile phones. Around 50% of the UK population own a smart
phone.
Technology needs to be considered in the context of social change
Consistent growth of
‘social’ behaviours
Users who access the internet from mobile devices are more likely to
create content, consume content, and look for information online – in
turn, allowing them to become more active participants.
Digital exclusion is becoming
social exclusion
Those already at a disadvantage and arguably with the most to gain
from the internet are the least likely to be making use of it and further
disadvantaged by not using it.
What do we mean by Digital?*
*what do I mean?
Our relationship with the
public is changing
We limit ourselves by simply considering
changes to the way we communicate
 Self Publication: Disintermediation of the Media
 Virtual Community and Social Networking: Wide scale use of Networked
Power
 Collaborative Culture: Creating a sharing economy
 Radical Openness: Disruption of the democratic relationship
 Networked Technology: Smart Cities and new streams of information
 Customization, Making and Self-Service: Disruption of manufacturing and
the industrial economy
Technology or Social Change?
The Internet is the most significant technological development of the
last 100 years. At least.
Disintermediation
Disintermediation and new forms of power
Political Parties have less
relevance
Local Media is struggling to
survive
There is no space for
discretion
Your thinking will be done
in public
There are new rules of engagement
Networked Digital
Open Agile
Participatory Culture and a Network Society
Collaborating
ParticipatingSharing
Creating
Connecting
 Open by default: this is open not just in terms of information but also in terms of
thinking and decision making
 Digitally native: not in terms of age but in terms of the individual adopting the
behaviours and social norms of the digital culture
 Co-productive: an expectation that everyone in the conversation has power to act and
the potential to be active in the outcome as well as the decision-making process
 And as the name says, networked: able to be effective via networked as well as
hierarchical power as a leader, to blur boundaries and to work across groups
The qualities of Democracy in a Network Society
Government is no
longer the only one
creating public
space
What could digital civic space
look like?
Data?
Creativity?
Augmented
reality?
More of the same?
Opportunities to sell stuff?
Building and making?
It doesn’t have to be
defined by the
technology
There are other ways of
looking at this
http://www.uckfieldnews.com/
http://lewes.co.uk/
http://hollingdeannews.wordpress.com/
A new Public Sphere?
Co-production and
ABCD
New kinds of spaces
Networks….of
networks
Society not Technology
Digital Civic Space
Open
Co-
productive
Place defined
by Citizens
Representative
Public
What does this mean for
leaders?
Does this change the relationship with the public?
 Transactional services
 Clear accountabilities
 Deficit model of community
engagement
 Hierarchical power
 Informed consumers
 Co-produced services
 Blurred boundaries
 Asset model of community
engagement
 Networked Power
 Active Citizens
Customer Citizen
Will we just communicate with the
public or collaborate with them?
What will the public
realm look like online?
Catherine Howe
catherine.howe@public-i.info
Thank you for your time

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Digital civic space may 2013

  • 1. Who is designing the digital public realm? Catherine Howe, Chief Executive Public-i
  • 2. What is the data telling us? Consistent growth of Internet takeup At time of writing, over 80% of the adult population are online and 92% have mobile phones. Around 50% of the UK population own a smart phone. Technology needs to be considered in the context of social change Consistent growth of ‘social’ behaviours Users who access the internet from mobile devices are more likely to create content, consume content, and look for information online – in turn, allowing them to become more active participants. Digital exclusion is becoming social exclusion Those already at a disadvantage and arguably with the most to gain from the internet are the least likely to be making use of it and further disadvantaged by not using it.
  • 3. What do we mean by Digital?* *what do I mean?
  • 4. Our relationship with the public is changing
  • 5. We limit ourselves by simply considering changes to the way we communicate
  • 6.  Self Publication: Disintermediation of the Media  Virtual Community and Social Networking: Wide scale use of Networked Power  Collaborative Culture: Creating a sharing economy  Radical Openness: Disruption of the democratic relationship  Networked Technology: Smart Cities and new streams of information  Customization, Making and Self-Service: Disruption of manufacturing and the industrial economy Technology or Social Change? The Internet is the most significant technological development of the last 100 years. At least.
  • 8. Disintermediation and new forms of power Political Parties have less relevance Local Media is struggling to survive There is no space for discretion Your thinking will be done in public
  • 9. There are new rules of engagement Networked Digital Open Agile
  • 10. Participatory Culture and a Network Society Collaborating ParticipatingSharing Creating Connecting
  • 11.  Open by default: this is open not just in terms of information but also in terms of thinking and decision making  Digitally native: not in terms of age but in terms of the individual adopting the behaviours and social norms of the digital culture  Co-productive: an expectation that everyone in the conversation has power to act and the potential to be active in the outcome as well as the decision-making process  And as the name says, networked: able to be effective via networked as well as hierarchical power as a leader, to blur boundaries and to work across groups The qualities of Democracy in a Network Society
  • 12. Government is no longer the only one creating public space
  • 13. What could digital civic space look like?
  • 14. Data?
  • 17. More of the same?
  • 19.
  • 21. It doesn’t have to be defined by the technology There are other ways of looking at this
  • 24. New kinds of spaces
  • 26.
  • 28. Digital Civic Space Open Co- productive Place defined by Citizens Representative Public
  • 29. What does this mean for leaders?
  • 30. Does this change the relationship with the public?  Transactional services  Clear accountabilities  Deficit model of community engagement  Hierarchical power  Informed consumers  Co-produced services  Blurred boundaries  Asset model of community engagement  Networked Power  Active Citizens Customer Citizen
  • 31. Will we just communicate with the public or collaborate with them?
  • 32. What will the public realm look like online?