Measure for Measure
Innovative Execution Measures to
Improve Business Results
Rosanna D’Orazio – Franklin Covey
Christine Troianello – Avaya
NJOD Annual Sharing Day
May 3, 2007
What Causes Strategy Failures?
The execution gap is the great
unaddressed issue in the business
—Larry Bossidy & Ram Charan,
Execution: The Discipline of Getting Things Done
Does Execution Matter?
Companies with Strong Alignment Return 4 Times More to
Total Return to
Source: Watson Wyatt study of 12,750 US Workers in 2002
Barriers to Execution
Clarity Do people know what’s most
Commitment Have they embraced the organization’s
most critical goals?
Translation to Action Do they know what they must do to achieve
Does the organization make it easy for
Enabling workers to achieve the goals?
Is the organization working effectively
together to achieve goals?
Accountability Is everyone accountable to their peers to
achieve the goals?
Execution Happens on 3 Levels
Individual goal clarity
Individual Personal planning discipline
Responsibility for results
Time spent on key priorities
Focus on key priorities
Purpose & Strategy
Line of sight to goals