And we’vereacheda tippingpoint…
Humans can stop having to
learn how to understand
machines and machines can
finally understand humans.
There is a clearly delineated landscape of
voice-drivenAI starting to emerge…
There are 3 pillars of voice
Information-centric servicesare driving
fast adoption in the consumer landscape
eMarketerpredictsnearly33% ofUS internet
userswill usevoiceassistantsby 2019
Focuses on the interaction between human and machine
Commonly tied to a specific device (Google Home,Apps
Pioneered by Google and Apple (Siri)
Intended to deliver answers to questions
“Hey Google – what is the weather forecast for today”
“Siri – what time is my dentist appointment”
Started at home, but beginning to enter into the
Primarily focused on the interaction between
human and machine
Mostly tied to a specific device (Alexa on Echo,
Apps on phones)
Pioneered by Alexa (Amazon) and Siri (Apple)
Intended to drive questions
“Alexa – start a one minute timer”
“Alexa – playThunder by Imagine Dragons”
Started at home, but beginning to enter into
Focuses on human to human interaction with
Currently being pioneered byVoicera
Connects previously untapped value to existing
collaboration tools (multi-modal)
Voice Commands: “Okay Eva – make sure we organize a follow up
conversation for next week with the client”
Follow up email: Eva says your meeting was 67% more positive than
your last meeting with the client
CRM Update: “Organize a follow up conversation for next week with
the Acme” pushed into Salesforce
Very focused on the workplace and connecting
Slack for post-
daily record of
in easy to use
Access to recording & transcription
Basic sentiment & analytics
Recap of highlights and moments
Word cloud to recap key themes
Our bet, and what is starting to pan out, is that this
will move from the home to the work environment
Amazon announced “Alexa for Business”:
Voicera launches your in-meeting virtual
assistant to take notes and identify actions:
Benefits ofVoicera over other tools at work
Device independent instead of tethered to an office.
Imagine taking your Alexa device to a customer meeting, or in your phone call while in the car.
Collaboration focused and workflow integrated.
We integrate the outputs into tools like Salesforce. Has sharing and collaboration features.
Eva takes commands but responds in an interface not verbally.
Partnered with conference providers (not competitive to them.)
We would embed in BlueJeans and other providers.
In-meeting and post-meeting rather than the device you use to start a meeting.
Produces a conversations inbox which provides conversation intelligence, transcripts and analytic
outputs that integrate into your workflow. A lot of the value is in the action post meeting.
Find out more
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