Vip Management


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Vip Management - Facial Recognition

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Vip Management

  1. 1. Facial Recognition for VIP management System provided by ToCoTech Ltd.,
  2. 2. <ul><li>A personal who wiling to pay a higher money to be a association' s member? </li></ul><ul><li>A person who will come present frequently? </li></ul><ul><li>A member expect have private space without any disturb? </li></ul><ul><li>A investor expecting have excellent hospitality during the shop? </li></ul><ul><li>A member who has capable afford to pay higher cost for enjoy themselves? </li></ul><ul><li>A special person or population people who aren' t expect keep low profile ? ? ? </li></ul><ul><li>Does your reception know him( her)? </li></ul>What is VIP? (Very Important Person)
  3. 3. The existed problems <ul><li>The customer attend without previous reservation or random appear. </li></ul><ul><li>The reception transfer or absent. </li></ul><ul><li>Use some other member' s ID. </li></ul><ul><li>Wrong ID or expired membership. </li></ul><ul><li>The member level incorrect. </li></ul><ul><li>No record for previous services. </li></ul><ul><li>No idea about customer hobbit or personality or testing ¡­etc. </li></ul>
  4. 4. <ul><li>It is that enterprises use intact resources that customer's relation is managed, understand each independent customer in an all-round way, and interact with customer through the channel of belonging to, and the purpose to reach customer's lifetime value of promotion. In other words, tradition on sale throughout department core of regarding goods as, but customer relation is it regard customer as core to manage. It is best sellers which kind of goods the former pays attention to, but the latter pays attention to any customers is the loyal ones. So, each person for finding out about customer not independent, at first must construction intact consumer database, should record each of customer's inter dynamic materials in the database, including customer's basic materials , customer's trade materials , customer service materials , activity reflect materials and other relevant inter dynamic records. Then analysis the whole database , find out customer's trade orbit, in order to predict that the customer buys and has a partiality for, and hold all and contact the chance with the customer , reach the purpose of impelling the customer to patronize again. </li></ul>VIP management
  5. 5. Such as calling face recognition systems of people <ul><li>The living beings distinguish the system ( Biometric ) </li></ul><ul><li>Utilize everybody unique physiology or the behavior characteristic comes to distinguish the user's identity. </li></ul><ul><li>Using the living beings to distinguish technology, the biometrics recognition is Password, needn't recite an long digit or bunch of figures , and you never fear lose or forget, or even difficult to duplicate , assuredly no usurped by illegal. </li></ul><ul><li>The &quot; face “ is only can meet the request. </li></ul>
  6. 6. System structure
  7. 7. Member status
  8. 8. Member enrolls
  9. 9. VIP detecting
  10. 10. Member check
  11. 11. Event Log
  12. 12. Range of application Computer/ID logon Gate Control Passport ID check/ personal identification VIP check/ consumer path monitor National Examination check Or School present / absent management Children missing return The range of biometrics application samples
  13. 13. System structure
  14. 14. Systematic code procedure <ul><ul><li>The face vision catching </li></ul></ul><ul><ul><li>The eyes make a reservation </li></ul></ul><ul><ul><li>Check image quality </li></ul></ul><ul><ul><li>The image is corrected (dwindle , correct the angle) </li></ul></ul><ul><ul><li>Deal with leadingly </li></ul></ul><ul><ul><li>Collect the characteristic to collect </li></ul></ul><ul><ul><li>Format the characteristic group </li></ul></ul><ul><ul><li>Compared with the situation that file and write down correctly </li></ul></ul>
  15. 15. Case study (golf club) Guest's image catch Face Recognition The data export Professional service Face Recognition Server Image display Services check Record report Database
  16. 16. Benefit analysis <ul><li>Improve service quality </li></ul><ul><li>Reduce customer’s claim </li></ul><ul><li>Shorten the preparation </li></ul><ul><li>Condense the professional service impression </li></ul><ul><li>Improve facilities performance </li></ul><ul><li>Grasp customer's consumption habit effectively </li></ul><ul><li>It is one to satisfy with the guest </li></ul><ul><li>Facilitate scientific and technological enterprises of humanization …etc. </li></ul>
  17. 17. Thank you!