Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

LG Inform workshop 2


Published on

Presentation from 16th February 2011 workshop.

Published in: Technology, Education
  • Be the first to comment

  • Be the first to like this

LG Inform workshop 2

  1. 1. LG Group Inform Improving services through information Welcome Mandy James National Advisor – Local Performance 16 February 2011
  2. 2. Agenda Mandy James Next steps Jonathan Evans/ Philippa Lynch Reporting and Metrics Sarah Jennings LG Inform prototype demo & feedback Mandy James Welcome and update on LG Inform Juliet Whitworth Future of LG Inform: Productivity
  3. 3. LG Group Inform Prototype demonstration & feedback Sarah Jennings Head of Online Communications 16 February 2011
  4. 4. LG Inform – login screen
  5. 5. LG Inform – dashboard
  6. 6. LG Inform – browse reports
  7. 7. LG Group Inform Reporting and metrics Jonathan Evans/ Philippa Lynch Knowledge and Information Manager / Adviser – Data and Information 16 February 2011
  8. 8. LG Inform: Follow on from last workshop and feedback <ul><li>Thank you for your feedback and the example reports. </li></ul><ul><li>What we have to show today: </li></ul><ul><li>Example layout / structure of some reports (an ‘in detail’ report for a single metric; a summary dashboard; a two column report incorporating a narrative and charts) </li></ul><ul><li>Proposed supporting reports – content and format (sector dashboard; local authority workforce; single metric view) </li></ul><ul><li>Content of the shorter proposed sector dashboard – including potential locally input metrics </li></ul>
  9. 9. Summary of learning council feedback Metric variety and choice Comparable data Classification, structure and themes More nationally published data Fewer ‘local’ collections Well defined ‘local’ metrics adopted by all Addition of sector developed metrics Data at lower geographies e.g. wards Pre-populated reports and dashboards
  10. 10. A recap on where we are going (principles…) <ul><li>We are providing </li></ul><ul><li>One place to access commonly used data sources </li></ul><ul><li>Sufficient choice / breadth of coverage to support sector information needs – allow for tailoring to individual needs </li></ul><ul><li>Ready made reporting and analysis tools to avoid duplication of effort – but building in scope for tailoring and personalisation. </li></ul><ul><li>A selection of ready made reports that authorities can access these reports to simply view the information, and / or save and adapt their own version. </li></ul>
  11. 11. Example ‘in-detailed’ metric view Question – to what extent are we addressing your reporting requirements?
  12. 17. Example sector dashboard
  13. 18. Priorities for the future… <ul><li>Feedback from the first session highlighted: </li></ul><ul><li>The need to include financial data. Some metrics will be included in themes / service specific reports as appropriate, however there is a wealth of financial data out there – for example the Revenue Outturn reports. What published financial data do you find useful, what aspects of this would you like to see featured in a report? </li></ul><ul><li>The need to include volumes / activity data. We propose to include this in a separate report – i.e. not part of the sector dashboard. What are the key activities you want to see addressed? </li></ul><ul><li>Developing productivity metrics This is the holy grail which we shall aim to pursue. It will take time, but we will work with councils to identify and develop useful sets of metrics to unpick and understand productivity. </li></ul><ul><li>Continue to discuss on the Community of Practice. </li></ul>
  14. 19. Current priority: Refining the sector dashboard and local collection <ul><li>Focus for next few weeks is making sure that the functionality and the agreed content for the first reports is right – taking into account today’s discussions. </li></ul><ul><li>In particular we want to make sure that the sector dashboard provides a credible showcase of what Inform can offer for the sector. </li></ul><ul><li>What’s in? </li></ul><ul><li>What’s out? </li></ul><ul><li>Which metrics can we identify as suitable for testing out more timely and / or more frequent local reporting? </li></ul><ul><li>Before we get into the discussion….. what do you see as the core purpose of the sector dashboard? </li></ul>
  15. 20. LG Group Inform Future of LG Inform: Productivity Juliet Whitworth Head of Commissioning and Research 16 February 2011
  16. 21. Background <ul><li>Desire expressed by sector to look at services in a more sophisticated way </li></ul><ul><li>Some ‘productivity’ metrics in LG Inform </li></ul><ul><li>No quick and easy way to create such measures </li></ul><ul><li>Plan to develop appropriate ways of thinking about productivity </li></ul>
  17. 22. Planned approach <ul><li>Desk research for each service on what productivity means </li></ul><ul><li>Creation of a draft guide that brings this information together </li></ul><ul><li>Consultation with officers’ groups or individuals </li></ul>
  18. 23. Example LG Inform Productivity series: Adults’ Social Care More explanation of how the information has been arrived at…how it might be used…etc <ul><ul><li>Case studies of successful assessment strategies from real councils </li></ul></ul><ul><ul><li>Link to best practice in assessments e.g., as compiled by ADASS </li></ul></ul><ul><ul><li>Online forum to post questions and collaborate with colleagues </li></ul></ul><ul><ul><li>Profiles and contact details of relevant experts </li></ul></ul>
  19. 24. Planned service areas <ul><li>Adult social care </li></ul><ul><li>Children's services </li></ul><ul><li>Waste </li></ul><ul><li>Finance </li></ul><ul><li>Workforce and skills </li></ul><ul><li>Corporate services (IT, HR and property management) </li></ul><ul><li>Leisure and cultural services </li></ul>
  20. 25. Pros and cons of approach <ul><li>Starts to help authorities think about more sophisticated ways of looking at their performance data </li></ul><ul><li>Identifies some robust, comparable indicators </li></ul><ul><li>Allows councils to measure their own productivity year on year </li></ul><ul><li>Possibility of a ‘safe area’ for data that is not directly comparable </li></ul><ul><li>But ultimately, detailed cost work unlikely to be properly comparable </li></ul>
  21. 26. Questions <ul><li>Can you live with the approach? </li></ul><ul><li>Does output sound useful? </li></ul><ul><li>Are first service areas the right ones? </li></ul>
  22. 27. LG Group Inform Next Steps Mandy James National Advisor – Local Performance 16 February 2011
  23. 28. Next steps <ul><li>Metrics development </li></ul><ul><li>Productivity workshop </li></ul><ul><li>User testing </li></ul><ul><li>Innovation & Improvement conference 22 nd March </li></ul>
  24. 29. LG Group Inform: Find out more <ul><li>LG Inform web page </li></ul><ul><li> </li></ul><ul><li>LG Inform CoP </li></ul><ul><li> </li></ul><ul><li>Knowledge Hub </li></ul><ul><li> </li></ul><ul><li>Claire Tomlinson or Mandy James </li></ul><ul><li>[email_address] or [email_address] </li></ul>
  25. 30. Buddy list Chief Fire Officers Association Tel. 020 7664 3287 [email_address] Juliet Whitworth Kettering Barnsley Tel. 07789 373625 [email_address] Chris Bowron Stockport Hampshire Dorset Tel. 020 7664 3270 [email_address] Claire Tomlinson Lewisham Essex Durham Tel. 020 7296 6834 [email_address] Mandy James