Information management and technology jan 2013

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Information management and technology jan 2013

  1. 1. INFORMATION MANAGEMENT AND TECHNOLOGY Dr. Curtis R. Rogers, Communications Director SC State Library crogers@statelibrary.sc.govSOUTH CAROLINA INSTITUTE FOR DEPARTMENTAL MANAGEMENT JANUARY 23, 2013
  2. 2. FELXIBLE AGENDA• Overview (interactive vs. lecture)• Videos• Questions & Answers• We WILL take a short break• State Library Resources• Group Exercises with Review
  3. 3. WHAT IS INFORMATION MANAGEMENT? Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the planning, structure and organization, controlling, processing, evaluating and reporting of information activities in order to meet client objectives and to enable corporate functions in the delivery of information.
  4. 4. INFORMATION MANAGEMENT PROCESS identification of information needs information acquisition access and and creation dissemination of information Information use organization analysis and and storage interpretation of information of information
  5. 5. “Good informationmanagement hasbeen described asgetting the rightinformation to theright person in theright format at theright time.” - QFinance:The Ultimate Resource
  6. 6. WHAT’S YOUR DEFINITION?In one or two sentences, write down what you thinkinformation management is as it relates to yourspecific department or organization…
  7. 7. SOCIAL MEDIA VIDEOSocial MediaRevolution 4 waswritten byinternationalbest sellingauthor andkeynote speakerErik Qualman. Itspart of a seriesof social mediavideos that arethe mostwatched in theworldPublishedon Nov 7, 2012 http://youtu.be/QUCfFcchw1w
  8. 8. What areyour firstthoughts?
  9. 9. How is localgovernmentchanging?
  10. 10. COMMUNICATIONS GROUP EXERCISE• In small groups, take _____ minutes to discuss the following questions: 1. How can we as public agencies engage our citizens? 2. How can we make it easy for customers to do business with us? 3. How can our department be more transparent? 4. How can we provide services efficiently with new technology where it makes sense?• Each group will have a note taker/speaker.• Each group will have a few minutes to report on their discussion.
  11. 11. BUT HOW DO YOUFIND THE TIME?
  12. 12. STOP DOING WHAT NO LONGER IS EFFECTIVE ANDCHANGE HOW YOU DO THINGS!
  13. 13. http://blog.hubspot.com
  14. 14. KEEPING UP• Use Google reader• Subscribe to useful blogs• http://www.google.com/blogsearch• Subscribe to email updates such as Governing• Find free webinars• http://www.governing.com/
  15. 15. SOCIAL MEDIA/WEB RESOURCES EXERCISE1. In small groups, take ____ minutes to discuss what social media/web 2.0 (or any other web-based) resources you really like and rely on for work.2. Have a note taker/speaker and be sure to get the URLs correct if you remember them.3. One person will from each group will report.
  16. 16. SOCIAL MEDIA SITES Q&A AND SHARING INFO
  17. 17. • Profile (now Timeline) vs. page vs. group• How is it working for you?• Examples of use (show & tell)• Keeping up with questions/comments/responding• Q&A
  18. 18. • #hashtags & @signs• How is it working for you?• Examples of use (show & tell)• Keeping up with questions/comments/responding• Q&A
  19. 19. • Hootsuite – social media management tool• Manage multiple accounts, schedule tweets and posts.• Tweetdeck (another management tool)
  20. 20. • Channels, creating videos, uploading, playlists, insights, friends, subscribing…• How is it working for you?• Examples of use (show & tell)• Keeping up with questions/comments/responding• Q&A
  21. 21. RESOURCES• How to Embrace Social Networking in Local Government by Pamela Weaver Antil. ICMA press. http://tinyurl.com/3pl4zht• Use DISCUS – South Carolina’s Virtual Library & Use your local public library! www.scdiscus.org
  22. 22. YOURHOMEWORKASSIGNMENT
  23. 23. Be flexible Flickr:Ingorrr
  24. 24. Don’t behostile tonewtechnology Flickr:Lara604
  25. 25. Flickr:woodleywonderworksTreat new technology like they would.
  26. 26. Keep up!Flickr:whiteafrican
  27. 27. Play &Experiment Flickr:The Lightwork
  28. 28. Flickr:lovelypetal
  29. 29. Thank you! Dr. Curtis R. Rogers, Communications Director 803-734-8928crogers@statelibrary.sc.gov

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