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How does SugarCRM help make every user a customer expert, creating personalized one- to-one connections between users and customers every time they engage? It’s simple: Sugar gives users the relevant customer information they need, so they know what matters to their customers, when it matters. This insight provides users with the means to know and understand their customers—and to make the most of every interaction, whether in person,
on the phone, via chat or email, or through social media channels.