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Industrial Software

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Josh Garth
@DrGravity
crispymtn.com

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Consumer Software Industrial Software

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Industrial Software
Industries Full Of Frustrated Consumers

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Industrial Software

  1. 1. Josh Garth @DrGravity crispymtn.com
  2. 2. Consumer Software Industrial Software
  3. 3. Industrial Software Industries Full Of Frustrated Consumers
  4. 4. What is industrial software?
  5. 5. Software we use at work
  6. 6. Industrial Software: An Example
  7. 7. Industrial Software: An Example
  8. 8. Industrial Software: An Example
  9. 9. Industrial Software: An Example
  10. 10. What’s different about industrial software?
  11. 11. • Higher Availability requirements • Higher Privacy requirements • No focus on usability • No regular updates
  12. 12. Why is industrial software in this state?
  13. 13. • No SaaS allowed (e.g. problems with EU Safe Harbor) • User ≠ Buyer • Cost of switching software/workflow is prohibitive • Industry resistant to change, age of leadership
  14. 14. Why develop industrial software?
  15. 15. DHL just spent 345.000.000 Euros on nothing.
  16. 16. Why buy industrial software?
  17. 17. • It will save you money in the long run (when developed with modern methods) • Data rules the world • The competition is doing it
  18. 18. Developing modern industrial software
  19. 19. Challenges • Importing data from legacy systems • Interacting with legacy systems • Zero-downtime deployment • At-scale deployment • Cost efficiency
  20. 20. Modern iOS Deployment
  21. 21. • Modern mobile devices: designed to be general- purpose, for consumer use • We want them to be special- purpose, for industrial use
  22. 22. Deployment: Goals • Restricting Access • Fast & Easy Setup • Reliable updates
  23. 23. Restricting Access • Single-App Mode • Disable everything that isn’t relevant to usage • No “broken state” possible • No misuse of devices for surfing the web • Via Configurator / MDM / or App itself • UIAccessibilityRequestGuidedAccessSession
  24. 24. Fast & Easy Setup • MDM (optional: with DEP) • Apple Configurator • 3rd party tool like Hockey
  25. 25. Reliable updates • Don’t want user interaction • Devices have no downtime for nightly updates • Standard App-Store updates don’t work • Hockey Auto-Updater works in conjunction with UIAccessibilityRequestGuidedAccessSession
  26. 26. Interested? Come work with us. Talk to me: jg@crispymtn.com

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