Rev 5/2013FACTS WHAT DOES THE STUDENT LOAN ALLIANCE DO WITH YOUR PERSONALINFORMATION?Why?Financial companies choose how they share your personal information. Federal law givesconsumers the right to limit some but not all sharing. Federal law also requires us to tell you howwe collect, share, and protect your personal information. Please read this notice carefully tounderstand what we do.What? The types of personal information we collect and share depend on the product or service you havewith us. This information can include: Social Security number employment information credit card or other debt student loan payments Income and expense assets and liabilities medical debt credit history and credit scoresWhen you are no longer our customer, we continue to share your information as described in thisnotice.How? All financial companies need to share customers’ personal information to run their everydaybusiness. In the section below, we list the reasons financial companies can share their customers’personal information; the reasons the Student Loan Alliance chooses to share; and whether youcan limit this sharing.Reasons we can share your personal informationDoes the Student Loan Allianceshare?Can you limit thissharing?For our everyday business purposes—such as to process your transactions, maintainyour account(s), respond to court orders and legalinvestigations, or report to credit bureausYes NoFor our marketing purposes—to offer our products and services to youYes NoFor joint marketing with other financial companies Yes NoFor our affiliates’ everyday business purposes—information about your transactions and experiencesYes NoFor our affiliates’ everyday business purposes—information about your creditworthinessNo We dont shareFor nonaffiliates to market to you No We dont shareQuestions? Call 202-349-3726 or go to www.studentloanalliance.orgWho we areWho is providing this notice? The Student Loan Alliance and our member counseling agencies (identified below in“Other important information.”
Page 2What we doHow does the Student LoanAlliance protect my personalinformation?To protect your personal information from unauthorized access and use, weuse security measures that comply with federal law. These measures includecomputer safeguards and secured files and buildings.Also, the Student Loan Alliance and our member counseling agencies allowemployees, authorized service providers and other parties as required orpermitted by law to access your information.How does the Student LoanAlliance collect my personalinformation?We collect your personal information, for example, when you seek counseling services give us your contactinformation seek advice about yourstudent debt give us your employment and financialinformation, including information aboutyour income and debts provide us your student loan informationWe also may collect your personal information from others, such as credit bureaus,other counseling agencies, mortgage servicers, and other companies.Why can’t I limit all sharing? Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes—information about yourcreditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to youState laws and individual companies may give you additional rights to limit sharing.DefinitionsAffiliates Companies related by common ownership or control. They can be financial andnonfinancial companies. The Student Loan Alliance does not presently have affiliates.Nonaffiliates Companies not related by common ownership or control. They can be financial andnonfinancial companies. The Student Loan Alliance does not share information with nonaffiliates so theycan market to you.Joint marketing A formal agreement between nonaffiliated financial companies that together marketfinancial products or services to you. Our joint marketing partners include members of our alliance of counselingagencies. See “Other important information” for details.Other important informationAlliance of Counseling Agencies.The Student Loan Alliance of counseling agencies includes Springboard Nonprofit Consumer Credit Management, Inc.,Credit Counseling Service of Greater Dallas, Inc., Consumer Credit Counseling Service of San Francisco, MoneyManagement International, Inc., Take Charge America, Inc., CredAbility, Garden State Consumer Credit Counseling, Inc.d/b/a Novadebt, Greenpath, Inc. and Clearpoint Financial Solutions, Inc.This privacy notice only pertains to the student loan counseling services provided to you by us. Members of our allianceof counseling agencies may provide other services that are not subject to this privacy notice, or you may be referred toanother agency or agencies as appropriate that may be able to assist with particular concerns that have been identified.Ask them for details. You are not obligated to use any of the services offered.A counselor may answer questions and provide information, but not give legal or tax advice. If you would like legal or taxadvice, a referral for appropriate assistance can be provided.
Page 3Vermont: In accordance with Vermont law, we will not share information we collect about Vermont residents withcompanies outside of our alliance, except as permitted by law, such as with your consent, to service your accounts or toother financial institutions with which we have joint marketing agreements.California: In accordance with California law, we will not share information we collect about you with companies outside ofthe Student Loan Alliance, unless the law allows. For example, we may share information with your consent, to serviceyour accounts. We will limit sharing among our companies to the extent required by California law.The Student Loan Alliance’s products and services are subject to specific terms and conditions, which may includeauthorizations and consents to share your personal information, including with your creditors.