Neil Maiden's Presentation at ICLcity 2011


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Neil Maiden's presentation at the Innovation, Creativity and Leadership event held at City University London on the 13th June 2011

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Neil Maiden's Presentation at ICLcity 2011

  1. 1. Mobile Apps to Support the Care forPeople with Dementia Neil Maiden, Kos Zachos, Kristine Karlsen and Sara JonesCentre for Creativityin Professional
  2. 2. Centre for Creativity in Professional PracticeOverviewShort presentation and demo – Creativity in care for people with dementia – Mobile software apps for care staff – The Carer app – a software demonstration – The next stepsFunded by EU-funded MIRROR integrated project 257617, 2010-14
  3. 3. Centre for Creativity in Professional PracticeCreative Thinking in Dementia CareDrive towards individualized care – Limited support for care staff Three Opportunities (MacManus 2011) – Managing challenging behavior – Adapting to evolving understanding of resident – Devising stimulation to residents with advanced stage dementiaExploiting knowledge from other domains – Recruit knowledge into dementia care – Parallel and other worlds techniques – Case-based and analogical reasoning
  4. 4. Centre for Creativity in Professional PracticeMobile Software AppsCare staff are mobile – Existing desktop applications ineffectiveExploit mobile apps resident rooms day rooms  Successful adoption in pilot care home
  5. 5. Centre for Creativity in Professional PracticeCarer Software App 1. Care staff describes 6. Care staff review challenging situation and enact preferredSupports creative caseproblem solving aboutchallenging behaviour queries previous cases 2. Mobile app invokes 5. Carer service passes Carer service Carer service cases to mobile app queries previous cases Repository of good care 3. Carer service practice 4. Carer service matches described retrieves up to three situation to good cases matched cases Reflect and store cases of good case practices
  6. 6. Centre for Creativity in Professional PracticeSupports Two Types of MatchedChallenging Behaviour1. Most similar cases in dementia care – Service seeks literally-similar cases – Sharing good practices across case homes – P-level creative problem solving (Boden 1996)• Structurally similar cases in other domains – Teaching, policing, [others] – Service seeks analogical-similar cases – Sharing good practices across domains – Gentner’s (1983) structure-mapping theory – S-level creative problem solving (Boden 1996)
  7. 7. Centre for Creativity in Professional PracticeAnalogically-Similar CasesChallenging behaviour example “A resident is refusing to move from the dining room, and verbally abusing and striking his neighour. The care staff is restraining the resident and calming the neighbour.”Parse, extract and match intentional structures neighbour other pupil verbally verbally abuses abuses 1. mapping strikes strikes resident calms pupil calmsrefuses to refuses tomove from restrains move from restrains carer teacher dining room classroom 2. transfer
  8. 8. Centre for Creativity in Professional PracticeCarer in Action
  9. 9. Centre for Creativity in Professional PracticeNext StepsFurther formative evaluation – App extension to support analogical problem solving with selected case – Longer-term rollout of software apps in selected care homes – Investigate effect of creative problem solving and individualized careFurther development – Collaborative creative problem solving in teams – Extend with collaborative creativity techniques and tools