Presentation Gunes


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Presentation Gunes

  1. 1. Enabling EfficiencyInformation Management for XoCPresenterAndreas HaftmannDresden, Germany<br />Net Economy 2009<br />Research and Development<br />Consulting Group<br />UmitYilmazGunes (PM)<br />David Somheil (RS)<br />Andreas Haftmann (RS)<br />MikaelLaakso (RS)<br />Marc Hempelmann (E)<br />
  2. 2. Index<br />Problem Description<br />Possible Solutions<br />The Basics<br />Realizing the Solution via IT<br />Practical Relevance<br />2<br />
  3. 3. 1. Problem Description<br />hardly any contact to logistic centers in Ghana and Brazil<br />employees of R&D have own demands for cocoa<br />contact to customers non-existent<br />employees unwilling to exchange ideas and experience<br />procedures and Best Practices are being kept secret<br />3<br />
  4. 4. 2. Possible Solutions<br />Knowledge integration among the different stakeholders<br />building an educational center<br />integration of internal and external stakeholders<br />low initial cost, high travel costs<br />Hiring local business professionals<br />continuous exchange with headquarters<br />long term relationships to farmers<br />Knowledge and information integration using IT<br />set up of a worldwide knowledge network<br />enabling online collaboration and social identity<br />4<br />
  5. 5. 3. The Basics<br />Having people from headquarters living abroad at the logistic <br />center for 3-5 years before returning back, is not an optimal <br />situation from a long-term information integration perspective. <br />XoC is not retaining its gained competence<br />5<br />
  6. 6. 3. The Basics<br />XoC’s R&D department would benefit from having a more permanent workforce to communicate and collaborate with.<br />A common IT platform would also strenghten integration with all headquarter activities<br />Boehe (2007): having tightly integrated subsidiaries with strong local outsourcing linkages (cocoa farmers) increase innovative potential<br />strengthened R&D enables development of new chocolate products <br />differentiate itself from other chocolate producers on the market<br />6<br />
  7. 7. 3. The Basics<br />Local workforce should be utilized for more than just growing the cocoa and other manual labour.<br />XoC strengthens its already prevalent brand profiling, initiated by the success of XoC Verde, as a “fair-trade” company<br />7<br />
  8. 8. 4. Realizing the Solution via IT<br />set up of a secure and an efficient technical structure including a network to connect all departments worldwide<br />Virtual Private Network<br />development of a Business Process Model for the whole company<br />should be done by external consultants<br />analyzing the company’s situation<br />defining structure of processes<br />solution: map of all activities in the company<br />common standard: event-driven process chain in the ARIS-framework<br />8<br />
  9. 9. 4. Realizing the Solution via IT<br />What features a software should provide<br />knowledge should be shareable efficiently<br />two-way exchange of information<br />enabling of worldwide collaboration<br />providing process management<br />should run with low bandwidth<br />Best Practice: Microsoft SharePoint and Duet<br />realizing an efficient integration between MS Office, SharePoint, Active Directory and SAP Business-One<br />Final step: implementation of hard- and software<br />installation and customization<br />education of employees<br />Estimated cost for 500 licenses: $175,000<br />including $100,000 fixed costs<br />not including hardware<br />9<br />
  10. 10. 5. Practical Relevance<br />Microsoft SharePoint<br />worldwide 85 million end-user-licenses<br />majority of companies seeking collaboration software uses SharePoint<br />fully-developed integration with MS Office, Exchange, Active Directory<br />Cost saving<br />knowledge management software enables up to 30 % savings of a company’s total budget<br />Duet will cut down costs for SAP consulting and SAP training<br />Cost saving through interaction between Microsoft tools and SAP<br />10<br />