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Collaboration in 8 steps

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Notes from a meetup on collaboration.

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Collaboration in 8 steps

  1. 1. Collaboration in 8 easy steps Craig Brown Discussion at Heart of Agile meetup Melbourne 17th May 2018
  2. 2. Your help wanted Fill in this workbook to help think about what collaboration means for you, and how you want to prove. Also fill in our survey to help us study what collaboration is for people, and what we are collectively doing about it. https://goo.gl/forms/oejqvViJ7gNps5hr1
  3. 3. Agenda 1. Know why collaboration is valuable 2. Know what collaboration looks like 3. Understand the cost of Collaboration 4. Diagnose the situation 5. Understand the people 6. System conditions that foster collaboration 7. Tools for collaboration 8. Permission to act 9. Experiment forward
  4. 4. collaboration is valuable Why do we think collaboration is valuable?
  5. 5. Locus of concern Me My team Our company Our customers Our community • What is the locus of concern people display? • What is the impact you want to make by working together?
  6. 6. Locus of concern Me My team Our company Our customers Our community • Bringing diverse skills and knowledge together • Diversity also tends to mirror the real world (where customers live) so you get more empathy and insights • You care about your team mates and put in energy and effort for them • We want to impress our team mates • You learn to trust in your team members and can shortcut to results • Safety in numbers
  7. 7. What collaboration looks like 1.What does collaboration look like for you today? 1.What does better collaboration look like? And better? And better?
  8. 8. What collaboration looks like 1. What does collaboration look like for you today? 2. What does better collaboration look like? 3. And better? 4. And better? Dr Neil Preston, from Perth
  9. 9. 1.You The team The company The customer The community Understand the cost of Collaboration Discuss what does collaboration cost? Me My team Our company Our customers Our community
  10. 10. System conditions that foster collaboration Encourage Discourage Recognize what things encourage and discourage Collaboration Let’s make a list.
  11. 11. System conditions that foster collaboration Encourage Discourage Ask permission Go first Be consistent Do what you say you will do Admit mistakes and apologize Know everyone is doing their best Admit when you don’t know Ask for help Shared goals Shared spaces Coach your peers Be authentic Act with integrity Know the boundaries and rules Know when to break them Coherent values and behaviors Be honest Be kind Competing goals Unclear goals Unclear boundaries Unclear decision making protocols Scarce resources Uncertainty about the future Personal consequences Incongruent behavior Not knowing people Recognize what things encourage and discourage Collaboration Let’s make a list.
  12. 12. Diagnose the situation Model the system; parts, connections, contexts and people? What incentives and disincentives are baked into the system? What are the sources of authority that people use? Pay attention to the power dynamics; who lifts people up and who shuts people down? How and why? What interventions can you try? How do you know they will work? Do you act with consent or not? What use of power and authority are you going to employ? Does it fit with the target? What key points exist in your situation?
  13. 13. Tools for collaboration Colocation, travel and AV infrastructure Slack, etc Visualization Shared goals Agreements on how we operate What are the current gaps in your tooling?
  14. 14. Permission to act People need to know what your authority is based upon Match your use of power and authority Getting permission Building trust Change management What else?
  15. 15. Experiment forward Hypothesis Experiment Measure/check What will you do next month?

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