Wisdom Nuggets<br />These nuggets are designed to deliver a BEST PRACTICES structure to the discussion or presentation of ...
Topics<br />10 Sales Dazzlers<br />10 Worst Workplace Habits<br />21st Century Leader-I<br />21st Century Leader-II<br />5...
10 Sales Dazzlers<br />ByDanielle Kennedy 1. Mind your manners. 2. Don&apos;t show off. 3. Keep your promises 4. Show your...
10 Worst Workplace Habits<br />Harriet Schecter1. Don&apos;t return phone calls.2. Don&apos;t answer correspondence.3. Be ...
21st Century Leader-I<br />Denis Waitley, Ph.D.1. Act self-employed on team.2. Be flexible despite surprises.3. Be proacti...
21st Century Leader-II<br />Denis Waitley, Ph.D.1. Allow for rest/relaxation,2. Identify personal role-model.3. Set up hom...
5 Art of War Factors<br />Sun Tzu1. The Moral Law2. Heaven3. Earth4. The Commander5. Method/Discipline<br />© Copyright   ...
5 Essentials for Victory<br />Sun Tzu1. Knows when to/not to fight.2. Handles superior/inferior forces.3. Has same spirit ...
5 Leadership Faults<br />Sun Tzu1. Recklessness 2. Cowardice 3. Hasty temper 4. Sensitivity to shame5. Excessive worry<br ...
5 Procrastination Signs<br />Anthony Parinello1. Perfectionism2. Frustration3. Fear of failure4. Physical discomfort5. Ind...
5 Sales Sins <br />Bill Brooks 1. Failure to prospect 2. Failure to innovate 3. Failure to listen 4. Failure to anticipate...
5 Self-Esteem Boosters<br />Andrea Nierenberg1. Find supportive people.2. Do what you want to do.3. Negotiate conflict.4. ...
SMART Goal Setting<br />1. Specific Goals, e.g. Weigh 150 LB in six months<br />2. Measurable, e.g. Hold SIX events in thi...
6 Conflict Management Steps<br />Diane DiCarlo1. Remove emotional charge.2. Identify problem/causes.3. Generate alternativ...
6 Keys to Ethical Success<br />Frank Bucaro1. Experience2. Training3. Hindsight4. Intuition 5. Connection6. Self-Esteem<br...
6 Listening Skills<br />Tony Alessandra, Ph.D.1. Concentrate.2. Acknowledge.3. Research.4. Exercise emotional control.5. S...
5 Creativity Ingredients<br />Bill Brooks1. Keep an uncluttered mind.2. Good input = great output.3. Avoid either/or think...
More Topics<br />6 Sales Roadblocks<br />10 Commandments of Comedy<br />7 Steps to Marketing Creativity<br />7 Words to Fo...
6 Sales Roadblocks<br />Andrea Nierenberg 1. Your ego 2. Being impatient 3. Making false assumptions 4. Being too informal...
10 Commandments of Comedy<br />Marjorie Brody1. Practice your jokes.2. Test your material.3. Be appropriate.4. Use persona...
7 Steps to Marketing Creativity<br />J. Conrad Levinson1. Find product&apos;s drama.2. Turn drama into benefit.3. State be...
7 Words to Forget<br />Wally Amos1. Regret2. If 3. Worry4. But5. Cannot6. Problems7. Try<br />© Copyright         www.jobs...
8 Words to Remember<br />Wally Amos1. Change 2. Become 3. Acceptance 4. Happiness 5. Laughter 6. Nourishment 7. Desire 8. ...
9 Customer Service Abilities<br />Scott McKain1. Accessibility2. Approach-ability3. Reliability4. Customizability5. Upgrad...
Secrets of Goal Setting<br />1. Write clear and measurable goals.<br />2. Create a specific action plan for each goal.<br ...
Accountability Partnerships<br />Elizabeth Jeffries1. Choose the right partner2. Set a specific time frame3. Keep an accou...
Achieving Excellence <br />Denis Waitley 1. Learn from the past 2. Live in the present 3. Keep a balanced life 4. Do your ...
Knowledge is to be shared…<br />Share the link for this Powerpoint with a colleague<br />Want to download the PowerPoint s...
7 Partnership Questions<br />Ron E. Karr1. What are the parties&apos; objectives?2. What&apos;s the starting point?3. What...
Attending Business Meals<br />From the works ofDana May Casperson1. Confirm meeting.2. Arrive on time.3. Come prepared (bu...
Business Growth-1<br />Jim Cathcart 1. Notice more, be open to adapting and changing beliefs2. Give more  (participate in ...
Business Growth-2<br />Jim Cathcart 1. Develop pipeline 2. Strategic alliances 3. New markets 4. Referrals 5. Serve commun...
Business Meal Tips<br />Dana May Casperson 1. Swallow before speaking 2. Give guest full attention 3. Turn off cell phone ...
Business Writing Tips <br />Richard A Farr, Ph.D. 1. Make a plan 2. Conclusion mirrors intro 3. Avoid jargon. 4. Use famil...
Change Your Attitude<br />Based on the work of Wally Amos 1. Let go of yesterday – embrace the present2. Use a positive pe...
Choose the Right Recruiter<br />From the works of Darrell W. Gurney, CPC, JCTC1. Ability to listen2. Trustworthy3. Influen...
Coach-Manager Roles<br />From the work of Caterina Rando, M.A., M.C.C.1. Facilitator2. Mediator3. Motivator4. Visionary5. ...
Cold Calling Success Tips<br />Wendy Weiss1. Constant calls.2. Know your material.3. Rehearse before dialing.4. Practice o...
Confidence Boosters<br />Anthony Parinello1. Hear your inner voice.2. Build productive alliances.3. Don&apos;t demand perf...
Confidence Builders<br />Judith Briles, Ph.D.1. Follow your passion..2. Seek positive energy.3. Break the rules.4. Keep on...
Copywriter&apos;s Magic Words <br />David Garfinkel 1. Free 2. You/your 3. Announcing 4. Introducing 5. New 6. Secrets 7. ...
Customer Communication<br />Andrea Nierenberg 1. Personalized questionnaire 2. Educated customers 3. Share news 4. Include...
Customer Service-Email<br />Bill Ringle 1. Control frequency 2. Provide choices 3. Educate customers 4. Engender community...
Dealing with Creeps<br />Andrea Nierenberg1. Define the problem.2. Acknowledge the problem,3. Share your experience.4. Be ...
Delivering Bad News<br />Diane DiResta1. Do it quickly2. Accept responsibility3. Be honest4. Choose appropriate venue5. Li...
Diversify Your Organization<br />Odette Pollar 1. Good communication 2. Vision and strategy 3. Realistic goals 4. Positive...
Dress for Success<br />Peter Thomas1. Be conservative.2. Choose classic colors.3. White or pastel shirts.4. Be appropriate...
Effective Delegation<br />Randall Ponder 1. Decide what to delegate 2. Choose right person 3. Communicate the task 4. Give...
Employee Empowering Mechanisms<br />Cynthia Scott/Dennis Jaffe 1. Cross training 2. Job rotation 3. Task force participati...
Facilitating a Videoconference<br />Jan D&apos;Arcy 1. Start on time.2. State conference purpose.3. Explain interaction ru...
Fearless Selling<br />Danielle Kennedy1. Embrace uncertainty.2. Eliminate what if.3. Control your stress.4. Live in the pr...
Gathering Pre-Call Data<br />Bill Brooks1. Internet/website2. Other salespeople3. Prospect&apos;s annual report4. Press re...
Get Phone Messages Returned<br />Harriet Schecter 1. Be prepared 2. Be precise 3. Be provocative 4. Be pleasant 5. Be pers...
Getting Past Negotiating Impasse<br />Jim Hennig, Ph.D.1. Call a recess.2. Recap or summarize.3. Express your feelings.4. ...
Goal Achievement<br />Bill Brooks 1.Believe you&apos;ll succeed 2.Manage your time 3.Set new goals 4.Be self-disciplined 5...
Goal Worksheet<br />Tony Alessandra1. Define your goal2. Examine obstacles3. What&apos;s in it for me?4. Plan your action5...
Greeting Walk-In Customers<br />Jeff Mowatt1. Recognize them.2. Ask if they&apos;ve been in before.3. Ask about the weathe...
Group Presentations<br />Diane DiResta 1. Act like a team 2. Prepare/rehearse 3. Appoint leader/moderator 4. Assign roles ...
Guerrilla Managers Think...<br />William McCurry1. Consistent2. Congruent3. Confident4. Involvement5. Measurement6. Invest...
Guerrilla Marketing Program Secrets <br />J. Conrad Levinson 1. Commitment to program 2. Program is investment 3. Consiste...
Guiltless Resolutions<br />Lin Morel 1. Identify your wants 2. Visualize results 3. Use self-talk to reinforce results 4. ...
Handle Holidays<br />C. Leslie Charles 1. Keep spirit all month 2. Slow down 3. Remember loved ones 4. Donate to charity 5...
Blake Mouton Managerial Grid<br />1. Are you more concerned about people or performance goals?<br />2. Country club types ...
L. Bassie – Key Human Capital Factors<br />More details at:<br />www.jobsuccess.org/lbassie.pdf<br />And other excellent r...
Laurie Bassie is a renowned expert in the field of organizational performance. Her work has shown there are 5 key areas to...
Brainstorming<br />ZOOM to 200% to catch the details<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips...
Change Management Model<br />ZOOM to 200% to catch the details<br />© Copyright         www.jobsuccess.org<br />Access 600...
Change Management , #1<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www...
Communication Process<br />ZOOM to catch the details<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips...
Company Profile<br />Model on how to gather data on a company prior to your job interview<br />© Copyright         www.job...
Decision Making<br />ZOOM to catch the details<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips like ...
Deepak Chopra: 7 Laws of Spiritual Success<br />Classroom notes available at<br />www.jobsuccess.org/chopra.pdf<br />© Cop...
Chopra – Mapping to Competencies<br />ZOOM to catch the details<br />© Copyright         www.jobsuccess.org<br />Access 60...
EFQM Model<br />ZOOM to catch the details<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips like this ...
John Maxwell: 21 Irrefutable laws of Leadership<br />For more:<br />www.jobsuccess.org/<br />maxwell.pdf<br />© Copyright ...
Knowledge Sharing Process<br />ZOOM to catch the details<br />© Copyright         www.jobsuccess.org<br />Access 600 more ...
Kouzes & Posner: Leadership Challenge<br />For more <br />www.jobsuccess.org/<br />leadership.pdf<br />© Copyright        ...
Lencioni: Five Dysfunctions of a team<br />For more info<br />www.jobsuccess.org/<br />lencioni.pdf<br />© Copyright      ...
Manage a meeting<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsu...
Manage a meeting, #2<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.j...
Objective Setting Process<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips like this one for FREE at ...
Pangali: Personal Life Success Factors<br />For more info<br />www.jobsuccess.org<br />successfactors.pdf<br />© Copyright...
Pangali: Professional Life Success Factors<br />© Copyright  2006 - 2009       www.jobsuccess.org<br />Access 600 more tip...
Performance Evaluation<br />© Copyright         www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www...
SWOT Analysis<br />Sorry guys – view with magnification!<br />© Copyright         www.jobsuccess.org<br />Access 600 more ...
5WH Analysis<br />Knowledge and wisdom<br />View with magnification of 200% or more<br />© Copyright         www.jobsucces...
Scholtes: New Competencies of Leadership<br />For more info<br />www.jobsuccess.org/<br />scholtes.pdf<br />© Copyright   ...
Steven Covey: 7 Habits of Highly Successful People<br />www.jobsuccess.org/<br />covey.pdf<br />© Copyright         www.jo...
Sun Tzu: The Art of War<br />Use Magnification of 125% or more<br />This is a summary of the Art of War book, to help you ...
OK, we have 500 more<br />We have lists of nuggets for Project Managers, IT Professionals, Data Security, Healthcare profe...
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Best Practices Tips for Job Interviews and Personal Success

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Best practices tips on everyday occurrences in the office or in personal life based on works by bestselling authors. Full credit given. These are ticklers that help recall the right way of presenting or thinking about a topic. Very Powerful for job interview preparation, managerial performance, or to boost results.

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Best Practices Tips for Job Interviews and Personal Success

  1. 1. Wisdom Nuggets<br />These nuggets are designed to deliver a BEST PRACTICES structure to the discussion or presentation of a topic. Keep them handy for job interviews, daily job performance, and even your personal life.<br />From the folks at - <br />www.jobsuccess.org<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html<br />
  2. 2. Topics<br />10 Sales Dazzlers<br />10 Worst Workplace Habits<br />21st Century Leader-I<br />21st Century Leader-II<br />5 Art of War Factors<br />5 Creativity Ingredients<br />5 Essentials for Victory<br />5 Leadership Faults<br />5 Procrastination Signs<br />5 Sales Sins<br />5 Self-Esteem Boosters<br />6 Conflict Management Steps<br />6 Keys to Ethical Success<br />6 Listening Skills<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html<br />
  3. 3. 10 Sales Dazzlers<br />ByDanielle Kennedy 1. Mind your manners. 2. Don&apos;t show off. 3. Keep your promises 4. Show your reliability 5. Do something extra 6. Keep in contact 7. Plan unique parties 8. Respect your customers 9. Be approachable 10. Use memory power<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  4. 4. 10 Worst Workplace Habits<br />Harriet Schecter1. Don&apos;t return phone calls.2. Don&apos;t answer correspondence.3. Be unreliable.4. Miss deadlines.5. Lose paperwork.6. Borrow without returning.7. Repeatedly reschedule.8. Missing appointments/meetings.9. Show up unprepared.10. Always show up late.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  5. 5. 21st Century Leader-I<br />Denis Waitley, Ph.D.1. Act self-employed on team.2. Be flexible despite surprises.3. Be proactive about health.4. Assess your natural gifts.5. Continue your education.6. Be technologically proficient.7. Be a global networker.8. Use the Internet.9. Use sound financial practices.10. Control your family time.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  6. 6. 21st Century Leader-II<br />Denis Waitley, Ph.D.1. Allow for rest/relaxation,2. Identify personal role-model.3. Set up home resource center.4. Assess your personal ethics.5. Be your own best friend.6. Balance high-tech vs. high-touch.7. Be proactive about life.8. Cherish customer relationships.9. Keep your life in balance.10. Write personal mission statement.11. Put passion before pension.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  7. 7. 5 Art of War Factors<br />Sun Tzu1. The Moral Law2. Heaven3. Earth4. The Commander5. Method/Discipline<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  8. 8. 5 Essentials for Victory<br />Sun Tzu1. Knows when to/not to fight.2. Handles superior/inferior forces.3. Has same spirit throughout ranks.4. Takes the enemy unprepared.5. Has the unimpeded capacity.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  9. 9. 5 Leadership Faults<br />Sun Tzu1. Recklessness 2. Cowardice 3. Hasty temper 4. Sensitivity to shame5. Excessive worry<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  10. 10. 5 Procrastination Signs<br />Anthony Parinello1. Perfectionism2. Frustration3. Fear of failure4. Physical discomfort5. Indecisiveness<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  11. 11. 5 Sales Sins <br />Bill Brooks 1. Failure to prospect 2. Failure to innovate 3. Failure to listen 4. Failure to anticipate 5. Failure to focus on results<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  12. 12. 5 Self-Esteem Boosters<br />Andrea Nierenberg1. Find supportive people.2. Do what you want to do.3. Negotiate conflict.4. Encourage others&apos; growth.5. Make plans/set goals.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  13. 13. SMART Goal Setting<br />1. Specific Goals, e.g. Weigh 150 LB in six months<br />2. Measurable, e.g. Hold SIX events in this quarter<br />3. Attainable, e.g. increase sales by 15%, not 50%<br />4. Realistic, e.g. you are both willing and able to identify with goals<br />5. Timed Goals, e.g. Complete product roll out by December 1<br />The probability that an arrow strikes a deer does not lie in the bow, the arrow or in the deer, rather it lies in the bowman’s mind.<br />- Bart Kosko<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html<br />
  14. 14. 6 Conflict Management Steps<br />Diane DiCarlo1. Remove emotional charge.2. Identify problem/causes.3. Generate alternatives.4. Select/implement best option.5. Establish commitment.6. Follow up.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  15. 15. 6 Keys to Ethical Success<br />Frank Bucaro1. Experience2. Training3. Hindsight4. Intuition 5. Connection6. Self-Esteem<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  16. 16. 6 Listening Skills<br />Tony Alessandra, Ph.D.1. Concentrate.2. Acknowledge.3. Research.4. Exercise emotional control.5. Sense nonverbal messages.6. Structure sensitivity<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  17. 17. 5 Creativity Ingredients<br />Bill Brooks1. Keep an uncluttered mind.2. Good input = great output.3. Avoid either/or thinking.4. An appetite for unusual.5. Ability to concentrate.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  18. 18. More Topics<br />6 Sales Roadblocks<br />10 Commandments of Comedy<br />7 Steps to Marketing Creativity<br />7 Words to Forget<br />8 Words to Remember<br />9 Customer Service Abilities<br />Accountability Partnerships<br />Achieving Excellence<br />Attending Business Meals<br />Business Growth-1<br />Business Growth-2<br />Business Meal Tips<br />Business Writing Tips<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html<br />
  19. 19. 6 Sales Roadblocks<br />Andrea Nierenberg 1. Your ego 2. Being impatient 3. Making false assumptions 4. Being too informal 5. Customer losing interest 6. Forgetting customer&apos;s viewpoint<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  20. 20. 10 Commandments of Comedy<br />Marjorie Brody1. Practice your jokes.2. Test your material.3. Be appropriate.4. Use personal stories.5. Use humor as a surprise.6. Ease silence with humor.7. Don&apos;t laugh too much.8. Remember the punch line.9. Avoid cruelty/vulgarity.10. Be regionally appropriate.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  21. 21. 7 Steps to Marketing Creativity<br />J. Conrad Levinson1. Find product&apos;s drama.2. Turn drama into benefit.3. State benefits believably.4. Get people&apos;s attention.5. Motivate audience to action.6. Communicate clearly.7. Compare marketing/creative strategy.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  22. 22. 7 Words to Forget<br />Wally Amos1. Regret2. If 3. Worry4. But5. Cannot6. Problems7. Try<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  23. 23. 8 Words to Remember<br />Wally Amos1. Change 2. Become 3. Acceptance 4. Happiness 5. Laughter 6. Nourishment 7. Desire 8. Friendship<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  24. 24. 9 Customer Service Abilities<br />Scott McKain1. Accessibility2. Approach-ability3. Reliability4. Customizability5. Upgrade-ability6. Disposability7. Deliverability8. Remarkability9. Enjoyability<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  25. 25. Secrets of Goal Setting<br />1. Write clear and measurable goals.<br />2. Create a specific action plan for each goal.<br />3. Read your goals daily and visualize yourself accomplishing them.<br />4. Reflect on your progress to see if you are on target.<br />5. Revise your action plans if needed.<br />6. Celebrate your accomplishments!<br />The probability that an arrow strikes a deer does not lie in the bow, the arrow or in the deer, rather it lies in the bowman’s mind.<br />- Bart Kosko<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE via www.jobsuccess.org/newsletter.html<br />
  26. 26. Accountability Partnerships<br />Elizabeth Jeffries1. Choose the right partner2. Set a specific time frame3. Keep an accountability journal4. Communicate weekly5. Delineate specific actions6. Report progress weekly7. Set new action steps8. Encourage each other<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  27. 27. Achieving Excellence <br />Denis Waitley 1. Learn from the past 2. Live in the present 3. Keep a balanced life 4. Do your best 5. Win with others 6. Broaden your perspective 7. Cultivate eagle&apos;s vision. 8. Problems = opportunities 9. Provide quality service 10. Make everyone benefit<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  28. 28. Knowledge is to be shared…<br />Share the link for this Powerpoint with a colleague<br />Want to download the PowerPoint slides? See the link below <br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one FREE via www.jobsuccess.org/newsletter.html<br />
  29. 29. 7 Partnership Questions<br />Ron E. Karr1. What are the parties&apos; objectives?2. What&apos;s the starting point?3. What&apos;s viable?4. What&apos;s the action plan?5. Who&apos;s involved?6. What&apos;s the measurement process?7. What follows the agreement?<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  30. 30. Attending Business Meals<br />From the works ofDana May Casperson1. Confirm meeting.2. Arrive on time.3. Come prepared (business cards, agenda, etc.)4. Sit only when asked.5. Stick to business topics.6. Let host suggest menu.7. Be prepared to pay.8. Send formal thank you.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  31. 31. Business Growth-1<br />Jim Cathcart 1. Notice more, be open to adapting and changing beliefs2. Give more (participate in community projects)3. Increase profits (with integrity)4. Deliver value, aspire to be a role model5. Be flexible 6. Tap existing markets 7. Focus on creating a market presence<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  32. 32. Business Growth-2<br />Jim Cathcart 1. Develop pipeline 2. Strategic alliances 3. New markets 4. Referrals 5. Serve community 6. Support industry 7. Genuinely care<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  33. 33. Business Meal Tips<br />Dana May Casperson 1. Swallow before speaking 2. Give guest full attention 3. Turn off cell phone 4. Don&apos;t table hop 5. Keep conversations appropriate 6. Don&apos;t interrupt 7. Avoid alcohol<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  34. 34. Business Writing Tips <br />Richard A Farr, Ph.D. 1. Make a plan 2. Conclusion mirrors intro 3. Avoid jargon. 4. Use familiar language 5. Edit ruthlessly 6. Mistrust spell-checker 7. Mistrust grammar-checker 8. Proofread. 9. Read it aloud.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  35. 35. Change Your Attitude<br />Based on the work of Wally Amos 1. Let go of yesterday – embrace the present2. Use a positive perspective 3. Focus on solutions, results, and service4. Embrace new experiences 5. Shed negative beliefs 6. Persevere! 7. Practice forgiveness and living in gratitude8. Choose happiness over anger and sulking9. Avoid poor me attitude or pity parties10. Admit you were wrong<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  36. 36. Choose the Right Recruiter<br />From the works of Darrell W. Gurney, CPC, JCTC1. Ability to listen2. Trustworthy3. Influence and clout4. Qualifying credentials (CPC, CSAM)5. Technological systems savvy6. The correct specialty<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  37. 37. Coach-Manager Roles<br />From the work of Caterina Rando, M.A., M.C.C.1. Facilitator2. Mediator3. Motivator4. Visionary5. Champion6. Counselor7. Consultant8. Taskmaster9. Role Model<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  38. 38. Cold Calling Success Tips<br />Wendy Weiss1. Constant calls.2. Know your material.3. Rehearse before dialing.4. Practice on less important leads.5. Stay calm.6. Assume differing priorities.7. Know you can&apos;t control prospect.8. Make it a game.9. Have fun.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  39. 39. Confidence Boosters<br />Anthony Parinello1. Hear your inner voice.2. Build productive alliances.3. Don&apos;t demand perfection.4. Share what you know.5. Give compliments.6. Accept compliments.7. Take on a tough job.8. Schedule quiet time.9. Let go of grudges.10. Stand your ground.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  40. 40. Confidence Builders<br />Judith Briles, Ph.D.1. Follow your passion..2. Seek positive energy.3. Break the rules.4. Keep on learning.5. Accept help from others.6. Accept failure.7. Expect the unexpected.8. Accept credit.9. Stay connected in crisis.10. Show courage.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  41. 41. Copywriter&apos;s Magic Words <br />David Garfinkel 1. Free 2. You/your 3. Announcing 4. Introducing 5. New 6. Secrets 7. How to 8. Guaranteed 9. Magic 10. Easy<br />Use these words in your subject line to capture interest<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  42. 42. Customer Communication<br />Andrea Nierenberg 1. Personalized questionnaire 2. Educated customers 3. Share news 4. Include personal notes 5. Send informational reminders 6. Send tradeshow postcards 7. Vary your techniques 8. Make customers feel important<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  43. 43. Customer Service-Email<br />Bill Ringle 1. Control frequency 2. Provide choices 3. Educate customers 4. Engender community 5. Promote conversation 6. Visual comfort 7. Maintain continuity<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  44. 44. Dealing with Creeps<br />Andrea Nierenberg1. Define the problem.2. Acknowledge the problem,3. Share your experience.4. Be patient.5. Be willing to walk away.6. Consider person might be right.7. Edit your comments.8. Disarm the situation.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  45. 45. Delivering Bad News<br />Diane DiResta1. Do it quickly2. Accept responsibility3. Be honest4. Choose appropriate venue5. Listen<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  46. 46. Diversify Your Organization<br />Odette Pollar 1. Good communication 2. Vision and strategy 3. Realistic goals 4. Positive bottom line 5. Company-wide perspective 6. Senior Management Commitment 7. Include Everyone<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  47. 47. Dress for Success<br />Peter Thomas1. Be conservative.2. Choose classic colors.3. White or pastel shirts.4. Be appropriate.5. Know your body type.6. Conservative jewelry.7. Match customer&apos;s style.8. Invest in your wardrobe.9. Keep it simple.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  48. 48. Effective Delegation<br />Randall Ponder 1. Decide what to delegate 2. Choose right person 3. Communicate the task 4. Give responsibility/authority 5. Check progress 6. Evaluate results<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  49. 49. Employee Empowering Mechanisms<br />Cynthia Scott/Dennis Jaffe 1. Cross training 2. Job rotation 3. Task force participation 4. Delegation 5. Job enrichment<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  50. 50. Facilitating a Videoconference<br />Jan D&apos;Arcy 1. Start on time.2. State conference purpose.3. Explain interaction rules.4. Introduce participants.5. Review the agenda.6. Encourage participation.7. Stimulate evaluation.8. Maintain the focus.9. Resolve any conflicts.10. Summarize the progress.11. Define action steps/time frame.12. Schedule next conference.13. End on time.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  51. 51. Fearless Selling<br />Danielle Kennedy1. Embrace uncertainty.2. Eliminate what if.3. Control your stress.4. Live in the present.5. Be confident always.6. Sell to serve others.7. Ignore the fast buck.8. Follow gut instincts.9. Befriend your fear.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  52. 52. Gathering Pre-Call Data<br />Bill Brooks1. Internet/website2. Other salespeople3. Prospect&apos;s annual report4. Press releases/articles5. Prior sales records6. Internal advocates7. Trade/professional associations8. Networking sources<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  53. 53. Get Phone Messages Returned<br />Harriet Schecter 1. Be prepared 2. Be precise 3. Be provocative 4. Be pleasant 5. Be persistent<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  54. 54. Getting Past Negotiating Impasse<br />Jim Hennig, Ph.D.1. Call a recess.2. Recap or summarize.3. Express your feelings.4. Introduce another issue.5. Reach agreement in principle.6. Disclose something.7. Offer something of value.8. Appeal to an ally.<br />9. Use humor.10. Illustrate on paper.11. Change the shape of the money.12. Change the negotiator.13. Offer a guarantee.14. Appoint a committee.15. Use an arbitrator.16. Postpone decision.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  55. 55. Goal Achievement<br />Bill Brooks 1.Believe you&apos;ll succeed 2.Manage your time 3.Set new goals 4.Be self-disciplined 5.Have goal partners 6.Be tough-minded 7.Bounce back<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  56. 56. Goal Worksheet<br />Tony Alessandra1. Define your goal2. Examine obstacles3. What&apos;s in it for me?4. Plan your action5. Set a target date6. Define goal measurement<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  57. 57. Greeting Walk-In Customers<br />Jeff Mowatt1. Recognize them.2. Ask if they&apos;ve been in before.3. Ask about the weather.4. Compliment appropriately.5. Use a conversation piece.<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  58. 58. Group Presentations<br />Diane DiResta 1. Act like a team 2. Prepare/rehearse 3. Appoint leader/moderator 4. Assign roles 5. Provide agenda 6. Create transitions 7. Time each segment 8. Focus on audience 9. Don&apos;t interrupt 10. Plan the closing<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  59. 59. Guerrilla Managers Think...<br />William McCurry1. Consistent2. Congruent3. Confident4. Involvement5. Measurement6. Investment7. Intent<br />8. Contentment9. Commitment10. Excitement11. Assortment12. Convenient13. Patient14. Subsequent15. Persistent<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  60. 60. Guerrilla Marketing Program Secrets <br />J. Conrad Levinson 1. Commitment to program 2. Program is investment 3. Consistency breeds confidence 4. Multi-tiered approach 5. After-sale campaign 6. Engender consumer convenience 7. Create amazement 8. Measure effectiveness 9. Business interdependence 10. Technology armament<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  61. 61. Guiltless Resolutions<br />Lin Morel 1. Identify your wants 2. Visualize results 3. Use self-talk to reinforce results 4. Keep a journal 5. Forgive yourself 6. Forgive others<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  62. 62. Handle Holidays<br />C. Leslie Charles 1. Keep spirit all month 2. Slow down 3. Remember loved ones 4. Donate to charity 5. Smile at furor 6. Budget your spending 7. Enjoy gift-giving 8. Ignore family strife 9. Alone? Seek others 10. Exhibit month-long goodwill<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  63. 63. Blake Mouton Managerial Grid<br />1. Are you more concerned about people or performance goals?<br />2. Country club types care about people, less about goals<br />3. Effective team leaders care about both – people & goals.<br />4. Impoverished types care about neither (except themselves)<br />5. Produce or perish types care about goals, less about people<br />6. Middle of the road plod along<br />A life lived with integrity - even if it lacks the trappings of fame and fortune is a shinning star in whose light others may follow in the years to come. – Denis Waitley<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  64. 64. L. Bassie – Key Human Capital Factors<br />More details at:<br />www.jobsuccess.org/lbassie.pdf<br />And other excellent resources at<br />McBassie & Co’s website<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  65. 65. Laurie Bassie is a renowned expert in the field of organizational performance. Her work has shown there are 5 key areas to achieving superior performance at the organization level:<br />Leadership Practices – clear goals, care for employees, drive and passion in everything<br />Employee Engagement – how committed are the employees?<br />Workforce Optimization – are they deployed in an optimal way?<br />Learning Capacity – is learning (from mistakes) encouraged?<br />Knowledge Accessibility – how is information shared?<br />
  66. 66. Brainstorming<br />ZOOM to 200% to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  67. 67. Change Management Model<br />ZOOM to 200% to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  68. 68. Change Management , #1<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org<br />ZOOM to 200% to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  69. 69. Communication Process<br />ZOOM to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  70. 70. Company Profile<br />Model on how to gather data on a company prior to your job interview<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  71. 71. Decision Making<br />ZOOM to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  72. 72. Deepak Chopra: 7 Laws of Spiritual Success<br />Classroom notes available at<br />www.jobsuccess.org/chopra.pdf<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  73. 73. Chopra – Mapping to Competencies<br />ZOOM to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  74. 74. EFQM Model<br />ZOOM to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  75. 75. John Maxwell: 21 Irrefutable laws of Leadership<br />For more:<br />www.jobsuccess.org/<br />maxwell.pdf<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  76. 76. Knowledge Sharing Process<br />ZOOM to catch the details<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  77. 77. Kouzes & Posner: Leadership Challenge<br />For more <br />www.jobsuccess.org/<br />leadership.pdf<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  78. 78. Lencioni: Five Dysfunctions of a team<br />For more info<br />www.jobsuccess.org/<br />lencioni.pdf<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  79. 79. Manage a meeting<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  80. 80. Manage a meeting, #2<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  81. 81. Objective Setting Process<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  82. 82. Pangali: Personal Life Success Factors<br />For more info<br />www.jobsuccess.org<br />successfactors.pdf<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  83. 83. Pangali: Professional Life Success Factors<br />© Copyright 2006 - 2009 www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  84. 84. Performance Evaluation<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  85. 85. SWOT Analysis<br />Sorry guys – view with magnification!<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  86. 86. 5WH Analysis<br />Knowledge and wisdom<br />View with magnification of 200% or more<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  87. 87. Scholtes: New Competencies of Leadership<br />For more info<br />www.jobsuccess.org/<br />scholtes.pdf<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  88. 88. Steven Covey: 7 Habits of Highly Successful People<br />www.jobsuccess.org/<br />covey.pdf<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  89. 89. Sun Tzu: The Art of War<br />Use Magnification of 125% or more<br />This is a summary of the Art of War book, to help you recall key points.<br />You can read the full book, free on the Internet (Google Books) <br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />
  90. 90. OK, we have 500 more<br />We have lists of nuggets for Project Managers, IT Professionals, Data Security, Healthcare professionals, Manufacturing, Services, Marketing, Sales, Finance, Law, …<br />All FREE<br />At www.jobsuccess.org , via the newsletter<br />© Copyright www.jobsuccess.org<br />Access 600 more tips like this one for FREE at www.jobsuccess.org/newsletter.html<br />

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