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The Digitally Engaged City


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This presentation shares examples from around the globe of how citizens are digitally engaged. This engage can range from learning about the plans of their city to being an important part of plan creation.

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The Digitally Engaged City

  1. 1. Jennifer Evans-Cowley, PhD, AICP @evanscowley The Digitally Engaged Citizen
  2. 2. What is a Digital Citizen?
  3. 3. What is a Digital Citizen? A person who uses the internet regularly and effectively to engage with society and government
  4. 4. Have you engaged with your government?
  5. 5. IAP2 graphic Inform Consult Involve Collaborate Empower
  6. 6. Inform: We will keep you informed
  7. 7. PlanningVic
  8. 8. Master Plan Singapore
  9. 9. New York City • /08/18/reshaping-new-york/
  10. 10. Consult: We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision
  11. 11. Beijing Problem Reporting
  12. 12. UK FillthatHole
  13. 13. Jakarta •
  14. 14.
  15. 15. Image Preferences Images scored based on the fraction of times that they were selected over other images, correcting by the “win” and “loss” ratios of all images with which they were compared.
  16. 16. Involve: We will work with you to ensure your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.
  17. 17. Participatory Budgeting in Congo • https://www.yout =5ByBEpqVTTo
  18. 18. Sentiment Analysis
  19. 19. Sentiment Analysis
  20. 20. Content Analysis Microblogger: Seriously the bus system in Austin needs major work. SNAPP: @Katshead42 What about Austin's bus system isn't working for you now? How could it be made better? #snappatx Microblogger: @SNAPPatx my bus was 15 minutes early so i had to wait at the stop for an hour for the next one to come. They drive by stops all the time SNAPP: @Katshead42 It sounds like more frequent buses might help ease the pain if u miss a bus that's running early, yes? Anything else? #snappatx Microblogger: @SNAPPatx that would help. If the buses ran later into the night or early morning that would help too. SNAPP: @Katshead42 Excellent. Voicing your opinion about problems/solutions is the best way to make change happen. We hear you! #snappatx Source: Andy Schultz
  21. 21. Collaborate: We will look to you for advice and innovation in formulating solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.
  22. 22. Dundee Plays with Minecraft
  23. 23. UK FillthatHole
  24. 24. Empower: We will implement what you decide
  25. 25. • How would you empower the citizens in your community? Empower
  26. 26. Passive Participation: Volunteering to provide information that can be used by public officials to support decision making
  27. 27. StreetBump
  28. 28. Uber
  29. 29. Cycle Tracks
  30. 30. Strava
  31. 31. Zagster
  32. 32.
  33. 33. Questions? @EvansCowley