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Richmond Heights Master Plan presentation

This presentation was made to a joint meeting of Richmond Heights City Council and the Richmond Heights Planning Commission on February 21, 2018.

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Richmond Heights Master Plan presentation

  1. 1. CITY OF RICHMOND HEIGHTS MASTER PLAN CITY COUNCIL & PLANNING COMMISSION FEBRUARY 21, 2018
  2. 2. PLANNING TEAM Glenn Coyne, FAICP, Executive Director James M. Sonnhalter, Manager, Planning Services Marionette Richardson-Scott, MPA, JD, Principal Planner Alison Ball, Planner Daniel Meaney, GISP, Manager, Information and Research Michael R. Mears, PLA, Senior Planner Robin Watkins, Geographic Information Systems Specialist Cooperative Education Students and Planning Interns Natalie Finn Paul Ginty Olivia Helander Charles Hogan Kayla Keller Patrick McMahon Amelia Visnauskas
  3. 3. AGENDA
  4. 4. Master Plan Process Review Draft Master Plan Document Major Components ~ Vision Themes & Focus Areas What’s Next AGENDA
  5. 5. Master Plan Process Review Draft Master Plan Document Major Components ~ Vision Themes & Focus Areas What’s Next AGENDA
  6. 6. Master Plan Process Review Draft Master Plan Document Major Components ~ Vision Themes & Focus Areas What’s Next AGENDA
  7. 7. Master Plan Process Review Draft Master Plan Document Major Components ~ Vision Themes & Focus Areas What’s Next AGENDA
  8. 8. Master Plan Process Review Draft Master Plan Document Major Components ~ Vision Themes & Focus Areas What’s Next AGENDA
  9. 9. MASTER PLAN PROCESS REVIEW
  10. 10. WHY PLAN?  Provides the opportunity for community input  Prepares the City, residents, and businesses for the future  Shapes future development to match the City’s vision and priorities  Gives the City a competitive advantage when applying for grants and funding
  11. 11. WHAT IS A MASTER PLAN?  A long-term plan for how the City wants to grow and develop in the future
  12. 12. WHAT A MASTER PLAN IS NOT:  A master plan is not legislation  It does not immediately change land use or guarantee development
  13. 13. WHAT DOES A MASTER PLAN DO?  Inventories what exists today  Outlines a community’s vision for the future  Describes concrete action steps to achieve the vision
  14. 14. HOW DOES A MASTER PLAN GET IMPLEMENTED? Responsible parties are assigned to each action HOW IS A MASTER PLAN USED?  Assists in aligning funding streams and developing grant applications  Suggest other collaborative partners  Guides review and evaluation of development opportunities  Is the foundation for updates as circumstances and priorities change
  15. 15. 5Steps
  16. 16. The Richmond Heights Master Plan: 5 Steps CommunityVision Policies Implementation DraftMasterPlan Policies Implementation CurrentConditions The Process
  17. 17. The Richmond Heights Master Plan: 5 Steps CommunityVision Policies Implementation DraftMasterPlan Policies Implementation Current Conditions Demographic, land use, housing, and other data to develop a community profile Includes a review of existing plans and surveys TheProcess
  18. 18. The Richmond Heights Master Plan: 5 Steps Policies Implementation DraftMasterPlan Policies Implementation Community Vision Broad goals for how the community wants to grow and develop in the future CurrentConditions TheProcess
  19. 19. The Richmond Heights Master Plan: 5 Steps DraftMasterPlan Implementation Policies Action steps to achieve the community’s desired future CurrentConditions CommunityVision TheProcess
  20. 20. The Richmond Heights Master Plan: 5 Steps DraftMasterPlan Implementation Timelines, priorities, responsibilities, and potential funding sources for undertaking action steps CurrentConditions CommunityVision TheProcess Policies
  21. 21. The Richmond Heights Master Plan: 5 Steps Implementation Draft Master Plan Combined and completed Master Plan document Timelines, priorities, responsibilities, and potential funding sources for undertaking action steps CurrentConditions CommunityVision TheProcess Policies Implementation
  22. 22. Who’s Involved? Professional Planning Team • Facilitates process • Translates concerns • Makes suggestions • Provides expertise • Prepares Documents • The Public • Provides comments and suggestions • Ensures community input and endorsements • Community Members • Reviews documents and provides comments • Provides input as community leaders, residents and businesses • Public Officials and City Staff • Reviews documents • Shares local expertise • Assists in data collection Project Team Steering Committee County Planning Residents Businesses Public
  23. 23. Professional Planning Team • Facilitates process • Translates concerns • Makes suggestions • Provides expertise • Prepares Documents • The Public • Provides comments and suggestions • Ensures community input and endorsements • Community Members • Reviews documents and provides comments • Provides input as community leaders, residents and businesses • Public Officials and City Staff • Reviews documents • Shares local expertise • Assists in data collection Project Team Steering Committee County Planning Residents Businesses Public Who’s Involved?
  24. 24. Who’s involved? Professional Planning Team • Facilitates process • Translates concerns • Makes suggestions • Provides expertise • Prepares Documents • The Public • Provides comments and suggestions • Ensures community input and endorsements • Community Members • Reviews documents and provides comments • Provides input as community leaders, residents and businesses • Public Officials and City Staff • Reviews documents • Shares local expertise • Assists in data collection Project Team Steering Committee County Planning Residents Businesses Public
  25. 25. Professional Planning Team • Facilitates process • Translates concerns • Makes suggestions • Provides expertise • Prepares Documents • The Public • Provides comments and suggestions • Ensures community input and endorsements • Community Members • Reviews documents and provides comments • Provides input as community leaders, residents and businesses • Public Officials and City Staff • Reviews documents • Shares local expertise • Assists in data collection Project Team Steering Committee County Planning Residents Businesses Public Who’s involved?
  26. 26. The Richmond Heights Master Plan: Public Involvement
  27. 27. Professional Planning Team • Facilitates process • Translates concerns • Makes suggestions • Provides expertise • Prepares Documents • The Public • Provides comments and suggestions • Ensures community input and endorsements • Community Members • Reviews documents and provides comments • Provides input as community leaders, residents and businesses • Public Officials and City Staff • Reviews documents • Shares local expertise • Assists in data collection Project Team Steering Committee County Planning Residents Businesses Public Who’s involved?
  28. 28. The Richmond Heights Master Plan: Project Team County Planning 12 Stakeholder Interviews • October 25, 2016 • January 20, 2017 (8) • January 23, 2017 • February 10, 2017 • May 16, 2017 8 Project Team Meetings • June 21, 2016 • August 9, 2016 • September 13, 2016 • October 11, 2016 • January 17, 2017 • February 14, 2017 • March 9, 2017 • April 27, 2017 6 Steering Committee Meetings • September 20, 2016 • October 18, 2016 • January 26, 2016 • February 21, 2017 • March 28, 2017 • May 11, 2017 3 Public Meetings • November 17, 2016 • March 29, 2017 • May 25, 2017 Facilitated 29 Meetings
  29. 29. This is the community’s plan.
  30. 30. MASTER PLAN DOCUMENT
  31. 31. DOCUMENT LAYOUT • Introduction • Current Conditions • Community Vision • Goals & Actions • Implementation
  32. 32. DOCUMENT LAYOUT • Introduction • Current Conditions • Community Vision • Goals & Actions • Implementation
  33. 33. DOCUMENT LAYOUT • Introduction • Current Conditions • COMMUNITY PROFILE • TRANSPORTATION & INFRASTRUCTURE PROFILE • LAND USE PROFILE • SWOT ANALYSIS • Community Vision • Goals & Actions • Implementation
  34. 34. DOCUMENT LAYOUT • Introduction • Current Conditions • Community Vision • REIMAGINING RICHMOND HEIGHTS • VISION STATEMENTS • Goals & Actions • Implementation
  35. 35. DOCUMENT LAYOUT • Introduction • Current Conditions • Community Vision • Goals & Actions • 7 Vision Themes • 7 Focus Areas • Implementation
  36. 36. DOCUMENT LAYOUT • Introduction • Current Conditions • Community Vision • Goals & Actions • Implementation
  37. 37. DOCUMENT LAYOUT • Introduction • Current Conditions • Community Vision • Goals & Actions • Implementation • Projected Timelines • and Priorities • Responsible Parties • Cost Estimates • Potential Funding Sources
  38. 38. MAJOR COMPONENTS ~ Vision Themes & FOCUS AREAS
  39. 39. Developing the Visions—Goals—Actions A Business-Friendly City A Connected City A Healthy City A Green City A Welcoming City1 2 3 4 5 A Center for History, Art, & Culture A Diverse & Engaged City6 7 7 VISION THEMES CITYWIDE  Housing & Neighborhoods  Citywide Connectivity  Health & Wellness  The Environment  Business & Economic Development  Quality Government & Civic Engagement  History, Arts & Culture
  40. 40. Developing the Visions—Goals—Actions Focus Area Street Network 7 FOCUS AREAS 1 2 3 7 5 7 4 Major Focus Areas  Richmond & Chardon Business District  Medical District  Greenwood Farm  Cuyahoga County Airport  Municipal Center  Highland Woods/Highland Ridge  Richmond Town Square
  41. 41. THEME AND GEOGRAPHY:  7 VISION THEMES  7 FOCUS AREAS Developing the Visions—Goals—Actions
  42. 42. Housing & Neighborhoods A Welcoming City
  43. 43. Median Household Income, 2014 Housing Units Percent of Units in Structure Households
  44. 44. Occupancy Rates, 2014 Median Sales Price-Single Family Homes, 2009-2015 Types of Vacancies, 2014 Rent and Affordability, 2009-2014
  45. 45. Attractive Neighborhoods Home Maintenance Programs Working with HOAs and NAs A feeling of community and safety in place Attracting Young Families and Aging in Place Richmond Heights will be a City with a strong sense of place, safe and vibrant neighborhoods having a wide range of elegant, beautiful and revitalized housing options, well-maintained yards and greenspaces, and active neighborhood associations VISION Housing & Neighborhoods A Welcoming City
  46. 46. Goal 1: Revitalize Neighborhoods Action: Develop a Recognition Program for Home Owner and Neighborhood Associations Housing & Neighborhoods A Welcoming City Sources: Palm Beach Post, Plants, statues, benches adorn Boynton Garden Club’s Yard of the Month, by Alexandra Seltzer Palm Beach Post Staff Writer, March 26, 2015, filed in West Palm Beach County; SantarosarachosHOA.org Santa Rosa Ranchos- Riverside, CA Boynton Beach, FL
  47. 47. Goal 2: Develop a Neighborhood Housing and Marketing Strategy Action: Enhance Neighborhood Entrances Housing & Neighborhoods A Welcoming City Sources: Woodridge Patch Community Corner By Carrie Frillman, September 2, 2016, www.patch.com; Walmar Estates https://www.deltami.gov/index.php/services/neighborhood-entrance-beautification-grant-program/ Delta County, MI Woodridge, IL
  48. 48. Goal 2: Develop a Neighborhood Housing and Marketing Strategy Action: Develop neighborhood brochures Housing & Neighborhoods A Welcoming City Sources: Council of Neighbors and Organizations in Colorado Springs, CO published at https://www.peakradar.com/event/neighbor-up- week; www.nicole-krsak.com/lakes-neighborhood-brochure/mksh793dzx7znxdeucjbania5z0o9a Colorado Springs, CO
  49. 49. Goal 3: Develop a Home Improvement Program or Resource Center Action: Connect residents to local resources for them to better maintain their homes Housing & Neighborhoods A Welcoming City Sources: Home Repair Resource Center, Cleveland Heights; Youngstown, Ohio Neighborhood Development Corporation Home Repair Resource Center, Cleveland, Heights Youngstown, Ohio Neighborhood Development
  50. 50. Multimodal Connectivity A Connected City
  51. 51. Vehicle Ownership by Household, 2014 Commuting Method Public Transportation
  52. 52. TRAFFIC VOLUME AND SIDEWALKS
  53. 53. TRAFFIC VOLUME AND SIDEWALKS
  54. 54. Walkability Multipurpose Bikes and Trails Intersection and Signalization Improvements Improving Public Transportation Connections Complete Streets Richmond Heights will be a multimodal City where one can easily commute to work, enjoy the outdoors, take an evening walk, run errands, shop or meet friends for dinner by car, transit, bike or foot on Complete Street and multipurpose trails. VISION Multimodal Connectivity A Connected City
  55. 55. Goal 1: Develop a Citywide Connectivity Plan Action: Develop a Citywide Walking and Biking trail Network: • Highland and Richmond Roads • Medical District • Richmond and Chardon Roads • Airport • Greenwood Farm • Civic and Education Center • Highland Ridge • Trebisky • Neighborhoods Sources: Rendering produced by the Cuyahoga County Planning Commission Multimodal Connectivity A Connected City
  56. 56. Source: Rendering produced by the Cuyahoga County Planning Commission Multimodal Connectivity A Connected City
  57. 57. Source: Rendering produced by the Cuyahoga County Planning Commission Multimodal Connectivity A Connected City
  58. 58. Source: Rendering produced by the Cuyahoga County Planning Commission Multimodal Connectivity A Connected City
  59. 59. Goal 2: Conduct a Citywide Traffic Study. Action: Review Sidewalk, Crosswalk, and Pedestrian Network to ensure safety and accessibility for all ages and abilities. Goal 3: Develop a Coordinated Capital Improvement Plan Sources: Enhanced Sharrow, http://calmstreetsboston.blogspot.com/2012/04/shares-lanes-bike-lanes-mfa-back-bay.html; Enhanced Crosswalk Denver Public Works https://twitter.com/denpublicworks/status/653589586170413056 Multimodal Connectivity A Connected City Highland at Richmond Road Enhanced Intersection in Denver, CO Enhanced Sharrow Road Repair work
  60. 60. Health & Wellness A Healthy City
  61. 61. Trails, Parks and Open Spaces Sources: Rendering produced by the Cuyahoga County Planning Commission
  62. 62. Creating a Wellness District and Wellness Programs Creating Active and Passive Recreation Opportunities Partnerships with UH Richmond Medical Center Partnerships with Richmond Heights Local Schools Focus on Quality of Life Richmond Heights will be a healthy community with access to optimal health care services and general well-being programs that promote healthy living, safe environments, access to healthy foods, and a robust park and recreation system. VISION Health & Wellness A Healthy City
  63. 63. Goal 1: Create a Health and Wellness District Action: Develop a Health Wellness District with University Hospitals Richmond Medical Center As the anchor for the District Health & Wellness A Healthy City Source: Rendering produced by the Cuyahoga County Planning Commission
  64. 64. Health & Wellness A Healthy City Banner Signs - City and Medical District Identity Pedestrian Improvements – Improved Bus Stops and Crosswalks Landscaping & Street Trees – Soften Street and Screen Parking Areas Green Infrastructure – Bioswales for Stormwater Management All Purpose Trail – Multimodal Connectivity to Neighborhoods Hospital and Strip Shopping Centers and Commercial Areas - Building Setback Opportunities A B C D E F A B C D E F F Source: Rendering produced by the Cuyahoga County Planning Commission
  65. 65. Goal 1: Create a Health and Wellness District Action: Work to attract health and wellness oriented businesses to the Chardon Road corridor between Bishop and Richmond Roads, and to visually brand the area Health & Wellness A Healthy City Flint, MI Farmers Market Existing Medical Business UH Richmond Heights Medical Center Duchess County Regional Chamber of Commerce
  66. 66. Goal 2: Explore joint ventures with the Richmond Heights Local Schools, Richmond Town Square, and University Hospitals Richmond Medical Center to create programs around wellness and healthy living for all ages Action: Collaborate with partners to develop wellness programing and sponsored events and formal programming Multimodal Connectivity A Healthy City Community Yoga Urban Agriculture Health Fair, Dongguk University, Los Angeles Source: Community Yoga, https://towniesws.com/2016/09/28/this-saturday-community-yoga-by-the-barn-in-old-salem; Health Fair at Mariachi, at the Dongguk University in Los Angeles; https://www.rodalesorganiclife.com/home/the-importance- of-getting-kids-into-the-garden
  67. 67. Environmental Sustainability A Green City
  68. 68. Waterways and Slopes Forest Patch Tree Canopy
  69. 69. Enhancing Parks and Open Space Development of Green Codes and Environmental Preservation Use of Green Infrastructure Reduce Storm Water Runoff Encouraging Sustainability Richmond Heights will be a green City that is environmentally sustainable, uses green infrastructure to capture and slow stormwater, and promotes best practices to preserve the environment. VISION Environmental Preservation A Green City
  70. 70. Goal 1: Develop programs and/or incentives to reduce the City’s overall carbon footprint Action: Develop and enhance internal energy efficiency and conservation programs and policies for City employees and City-owned facilities Action: Encourage Commercial Businesses to conduct energy audits and implement energy efficiency retrofits and upgrades Environmental Preservation A Green City Sources: Institute for Local Government
  71. 71. Goal 2: Incorporate Green Infrastructure in municipal parks and open space Action: Place bioswales where feasible to mitigate stormwater runoff Action: Reduce Parking requirements and incorporate green infrastructure features in the parking lots around Richmond Town Square Environmental Preservation A Green City Sources: http://plannersweb.com/2013/02/putting-the-lid-on-your-communitys-stormwater-part-ii/ Bioretention Cell at Greenwood Farm Bioswale Stormwater Retention and bike and Pedestrian Amenities
  72. 72. Business & Economic Development A Business-Friendly City
  73. 73. Percent of Total Employment by Sector, 2014 Business & Economic Development A Business-Friendly City
  74. 74. JOB SECTORS AND FOCUS AREAS
  75. 75. JOB SECTORS AND FOCUS AREAS
  76. 76. Retention and Growth - Businesses and Industries Infill Development Mixed Use Opportunities Specialty Districts Economic Development - Workforce Development Zoning and Commercial Uses Richmond Heights will provide a business-friendly environment that leverages its existing economic assets, City services, well-educated workforce, and solid infrastructure to attract new investments as well as retain and expand existing businesses. VISION Business & Economic Development A Business-Friendly City
  77. 77. Goal 2: Redevelop the Richmond & Chardon roads Business District Action: Create a new mixed use neighborhood center in the Richmond & Chardon roads Business District Business & Economic Development A Business-Friendly City
  78. 78. Business & Economic Development A Business-Friendly City 1 2 3 4 5 6 7 8 Proposed Townhouses Capitalize on Views of Euclid Creek Parking Behind Buildings Improved Streets and Building Frontage Proposed Mixed-Use Buildings Neighborhood Retail / Office / Residential Proposed Commercial / Restaurant Capitalize on Views of Euclid Creek Improved Neighborhood Spaces Events & Seasonal Farmers Markets, etc. Proposed Mixed-Use Buildings Neighborhood Retail / Office Corporate Commercial Franchise with Potential Drive Through Facility Locations for Neighborhood Expansion Future Phases Source: Rendering produced by the Cuyahoga County Planning Commission
  79. 79. Business & Economic Development A Business-Friendly City 1 2 3 4 5 6 7 8 Proposed Townhouses Capitalize on Views of Euclid Creek Parking Behind Buildings Improved Streets and Building Frontage Proposed Mixed-Use Buildings Neighborhood Retail / Office / Residential Proposed Commercial / Restaurant Capitalize on Views of Euclid Creek Improved Neighborhood Spaces Events & Seasonal Farmers Markets, etc. Proposed Mixed-Use Buildings Neighborhood Retail / Office Corporate Commercial Franchise with Potential Drive Through Facility Locations for Neighborhood Expansion Future Phases A B C All-Purpose Trail Medical District Connection Euclid Creek Greenwood Farms Connection All-Purpose Trail Airport Connection
  80. 80. Goal 3: Partner with Richmond Town Square to begin to incrementally reimagine the Mall Site as a unique mixed-use development with residential, retail, office and open space. Action: Encourage landscaping and other external features to improve the external appearance and provide a new visual appeal for the Mall Action: Actively market to potential businesses the new zoning regulations for Richmond Town Square Action: Establish a Richmond Town Square/Hilltop Task Force and/or Special Improvement District to develop a long-term strategic plan for the redevelopment of Richmond town Square that accounts for changing retail habits Business & Economic Development A Business-Friendly City
  81. 81. Business & Economic Development A Business-Friendly City Source: Rendering produced by the Cuyahoga County Planning Commission
  82. 82. Quality Government & Civic Engagement A Diverse & Engaged City
  83. 83. Population Over Time Population By Age, 2009 and 2014 Race and Ethnicity, 2009 and 2014 Educational Attainment, 2014
  84. 84. Income Tax Collected by Jurisdiction, 2015* Property Tax Total Millage & Valuation, 2015 *This will improve due to the passage of the change in the Tax Credit Limit approved on the November 2015 Ballot. Median Household Income, 2014
  85. 85. Fostering and Environment of Inclusiveness Community Engagement City Services City Image Continuing to Improve the Schools Richmond Heights will be a healthy community with access to optimal health care services and general well-being programs that promote healthy living, safe environments, access to healthy foods, and a robust park and recreation system. VISION Quality Government & Civic Engagement A Diverse & Engaged City
  86. 86. Quality Government & Civic Engagement A Diverse & Engaged City Goal 1: Collaborate with Richmond Heights Local Schools Action: Develop a partnership with the schools to implement project based learning to benefit the community Source: Mason High School and Community Center, Mason Township, http://www.turnerconstruction.com/experience/project/E65/mason-city-schools; Aviation Careers and Technical Education High School in Long Island, NY, https://insideschools.org/school/24Q610 Mason High School, Theatre & Community Center Turner Construction Experience ProjectAviation Careers and Tech. Ed. HS, Long Island, NY
  87. 87. Quality Government & Civic Engagement A Diverse & Engaged City Goal 3: Work to communicate effectively and engage residents Action: Continue the “Community Conversations” Program Action: Continue to engage new residents with a Welcome Packet that identifies opportunities for community involvement Source: Mason High School and Community Center, Mason Township, http://www.turnerconstruction.com/experience/project/E65/mason-city-schools Richmond Heights Community Conversations
  88. 88. Quality Government & Civic Engagement A Diverse & Engaged City Goal 4: Work to improve the City’s Image Action: Develop a Citywide Marketing and Branding Strategy Action: Develop coordinated and targeted marketing campaigns Source: Mason High School and Community Center, Mason Township, http://www.turnerconstruction.com/experience/project/E65/mason-city-schools
  89. 89. Quality Government & Civic Engagement A Diverse & Engaged City
  90. 90. Quality Government & Civic Engagement A Diverse & Engaged City Source: Rendering produced by the Cuyahoga County Planning Commission
  91. 91. Quality Government & Civic Engagement A Diverse & Engaged City Source: Rendering produced by the Cuyahoga County Planning Commission
  92. 92. Quality Government & Civic Engagement A Diverse & Engaged City
  93. 93. Quality Government & Civic Engagement A Diverse & Engaged City Goal 5: Enhance safety in the City’s Neighborhoods Action: Advertise and promote a Richmond Heights’ Neighborhood Watch Program Action: Consider crime prevention when reviewing building design and placement, or inspecting exterior maintenance
  94. 94. Arts & Culture Center For History, Arts & Culture
  95. 95. Preservation of Historical Legacy Friends of Euclid Creek Multipurpose Facility Business and Renovation Plan Arts, Culture, Civic Engagement Richmond Heights will transform the Historic Greenwood Farm into a treasured resource that promotes civic pride and a sense of community. VISION Arts & Culture A Center for History, Arts & Culture
  96. 96. Arts & Culture A Center for History, Arts & Culture Goal 1: Develop a Business and Renovation Plan and Long-term Master Plan for Greenwood Farm Action: Completely renovate the historic house and grounds Action: Develop a long-term Facilities Master Plan for the operation, preservation and maintenance of Greenwood Farm Henn Mansion, Euclid, Ohio
  97. 97. Arts & Culture A Center for History, Arts & Culture Goal 2: Establish Greenwood Farm as the main gathering place for community festivals and other community-based events and programs Action: Create a multi-use facility to serve as a gathering place for community festivals
  98. 98. WHAT’S NEXT?
  99. 99. Implementing a Master Plan — Structure — Action  Projected number of years to complete  Priority  Responsible parties and partners  Estimated costs  Potential funding sources  Status
  100. 100. Implementing a Master Plan — Structure — Action Identify the actions for each year, review Implementation Chart and assign personnel responsible Establish a Plan Implementation Committee that meets quarterly Communicate with the public often and publish an Annual Results Report to document accomplishments
  101. 101. Implementing a Master Plan — Structure — Action Administrative Task - Low including low cost or no Regulatory Tasks - including ordinances and zoning Collaborative Tasks - requiring Partners Market Factor Tasks – long-term planning required
  102. 102. Implementing a Master Plan — Structure — Action Healthy City Welcoming City History, Arts & Culture Business Friendly Connected City Diverse & Engaged City Green City
  103. 103. Using the Master Plan — Going Forward Adopt it: to make it an official policy Use it: as a tool and reference when considering actions Update it: over time and when circumstances change Implementing a Master Plan — Structure — Action

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