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Technology Return on Investment in the Supplementary and Public Health Systems

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Presented during the 2nd US Trade Mission Health IT in Brazil (2015). The discussion panel was about cases and best practices to improve ROI (Return on Investment) in healthcare IT transformation. The slides briefly introduced the audience to how and why EMC became the 1st employer worlwide (2004) to sponsor a patient electronic records system to employees and their families, resulting in US$500mi+ in healthcare costs avoidance. EMC helps more than 6,000 healthcare providers in the world to improve their business, and quality of care to their patients.

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Technology Return on Investment in the Supplementary and Public Health Systems

  1. 1. 1© Copyright 2015 EMC Corporation. All rights reserved. 1© Copyright 2015 EMC Corporation. All rights reserved. EMC AS A CASE OF TECHNOLOGY RETURN ON INVESTMENT RICARDO COSTA BUSINESS DEVELOPMENT MANAGER
  2. 2. 2© Copyright 2015 EMC Corporation. All rights reserved. CLASHING PERSPECTIVE "How will your CEO distribute responsibility for leading digital change and innovation over the next two years?" CIOs replied: CIO 39% Bus. Units 15% Marketing 10% Others 36% CEOs replied: CIO 19% Bus. Units 05% Marketing 15% Others 61% Source: Gartner Research (2014) Group: 2,810 CIOs (126 in Brazil)
  3. 3. 3© Copyright 2015 EMC Corporation. All rights reserved. CHANGE IS NEVER EASY RESEARCH WITH 151 HOSPITAL DECISION MAKERS IN AUGUST 2014 However, only 4% said their infrastructure is ready for these changes 73% IT spend to Maintain Legacy, Keeping Lights On (Gartner) Source: EMC and Meritalk (2014) Link: http://www.transformhealthit.com THEY HAVE PLANS FOR CLOUD, MOBILE, SOCIAL TECHNOLOGIES AND BIG DATA ANALYTICS
  4. 4. 4© Copyright 2015 EMC Corporation. All rights reserved. • Started in 2004, by our HR & Benefits Dept • Goals: – Reduce health costs – Reduce employee abseenteism – Improve quality of life • First reaction, from executives – “It will never work” • Problems: – Data was fragmented across 38 health plans – Information “Silos” – ”Employees will revolt over privacy issues” EMC AS A ”CASE” IN HEALTH IT TRASFORMATION
  5. 5. 5© Copyright 2015 EMC Corporation. All rights reserved. STRATEGY TO PROVE A POTENTIAL ROI THE POWER OF ”AND" EXPERIMENTATION SMALLER INVESTMENTS IN BLOCKS THAT FIT TOGETHER TO AVOID “SILOS”
  6. 6. 6© Copyright 2015 EMC Corporation. All rights reserved. EMC HEALTHLINK: 10+ YEARS EXPERIENCE 1st EMPLOYER IN THE WORLD TO SPONSOR AN ELECTRONIC AND AUTOMATICALLY UPDATED PERSONAL HEALTH RECORD (PHR) SYSTEM FOR EMPLOYEES AND THEIR FAMILIES ADVANCED ANALYTICS INDUSTRY-LEADING PROGRAMS & USE CASES
  7. 7. 7© Copyright 2015 EMC Corporation. All rights reserved. EMC HEALTHLINK (EMPLOYEE DASHBOARD)
  8. 8. 8© Copyright 2015 EMC Corporation. All rights reserved. Physician review the scan EMC HEALTHLINK (PATIENT-DOCTOR SHARING) Employee picks an exam Instantly share it with a physician
  9. 9. 9© Copyright 2015 EMC Corporation. All rights reserved. EMC HEALTHLINK (FINANCIAL REPORT)
  10. 10. 10© Copyright 2015 EMC Corporation. All rights reserved. DID IT WORTH IT? US$536MiHEALTHCARE COST AVOIDANCE 90%+ Employee & Families Adoption Rate
  11. 11. 11© Copyright 2015 EMC Corporation. All rights reserved. EMC PHILOSOPHY ”We believe that being good consumers of healthcare means focusing on healthy lifestyles, patient safety, quality of care, and understanding the impact we, as individuals, have on healthcare costs. Choice and responsibility are the foundation.” Driving Partnership in Health (EMC Booklet)
  12. 12. 12© Copyright 2015 EMC Corporation. All rights reserved. EMC CAN HELP YOU REDEFINE HEALTH IT 6,000+ Healthcare Customers 70,000+ Employees in 86 Countries 500+ Employees in Brazil R$100mi Investment in a state of the art Big Data Research & Development Center in Rio de Janeiro, in a strong Partnership with State and City Government, and Universities It’s available for you, our customers and partners!
  13. 13. Ricardo Costa Business Development Manager ricardo.mcosta@emc.com

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