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KM Experiences


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KM Experiences

  1. 1. KM Experience Activity Sharing practical experiences Cory Banks KM Asia 2010
  2. 2. ‘Distributed Diversity’ Please spread out across the room.
  3. 3. Knowledge Bucket >
  4. 4. Activity • Read the focus question • Share an experience, not an opinion – bring people back • Follow the story structure provided • Record your story on the worksheet Anecdote Circle
  5. 5. Ground Rules • Share an experience (facts), not an opinion (judgement) • Distributed diversity - split up and cover more ground • Introduce yourself • Open, honest, adult, professional discussion • Participation • Hold questions - Write them down • Record the issues you hear in the story
  6. 6. Focus Question Share a significant change you have experienced related to a knowledge management project or service? This change may be positive or negative. Where you have had an ‘unsuccessful outcome’, you often can have great opportunity to improve. Anecdote Circle
  7. 7. Next Steps • Collecting practitioners experiences • Online • Conference Activities • Through existing KM Communities (IKMS) • Making sense of the practice of knowledge management, not the theory • Provide a body of knowledge for KM practitioners Building a body of knowledge
  8. 8. Thankyou Cory Banks Email: Twitter: @corza Blog: Profile: Slides: