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Embracing Disruption: How One Multinational is Changing its Approach

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Digital disruption and flatter workplace organizations are changing employee expectations regarding corporate learning. Organizations must take advantage of the opportunities created by these changes and align existing organizational expertise to them in order to fulfill business objectives.

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Embracing Disruption: How One Multinational is Changing its Approach

  1. 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  2. 2. #CLOwebinar         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You will receive recording information in a follow up email. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in a follow up email. Frequently  Asked  Ques0ons  
  3. 3. Embracing Disruption How one multinational is changing its approach to learning
  4. 4. Digital Disruption What if the learning organization of the future owns no content?
  5. 5. What are some of the biggest disruptors for the learning function? Social media / online knowledge sharing MOOCs Software as a service with embedded learning Knowledge attainment apps Learner expectations Changing business requirements
  6. 6. Consumerization
  7. 7. The Challenge 7 There’s a way to do it better—find it. Thomas A. Edison
  8. 8. The Shift From … One size fits all Formal classes Desktop/laptop access to online learning Text-based as primary source L&D developed and curated content Available when scheduled Multiple learning systems To … Personalized access to learning Formal and informal micro-lessons, modules, and courses Mobile first access to online learning Video-based as primary source L&D and learner curated content Available when needed Integrated learning systems
  9. 9. Placeholder for Poll #2 •  Platform selection process •  Pilot setup and structure •  Lessons learned Which topic is of the most interest to you?
  10. 10. Platform Selection
  11. 11. The Vision Strategy Requirements Selection
  12. 12. Strategy To improve the performance of leaders, managers, and employees in a changing business environment through just-enough, just-in-time, just-for-me learning experiences
  13. 13. Requirements 132 Criteria 18 Categories
  14. 14. Platform Selection 5 Finalists Vendor vetting 2 Presentations 1 Choice
  15. 15. Platform Overview •  Learning experience platform •  Personalized micro learning •  Federated search and discovery •  Channels, domains & topics •  Mobile ready
  16. 16. Pilot Process
  17. 17. Pilot Overview 1 Audience selection 2 Communication plan 3 Success metrics and surveys 4 Support infrastructure 5 First user experience
  18. 18. Pilot Audiences Leadership 550 Young Employee Network 250 The Learning Lab 65 Data Security 50
  19. 19. Communication Plan 1 Welcome message 2 Getting started 3 Reminder (if needed) 4 Initial Assignment
  20. 20. Success Metrics and Surveys 2 Weeks before launch Participant Preference Survey 6 Weeks after launch (Midpoint) Pulse Survey At pilot end Post-Pilot Survey
  21. 21. Support Infrastructure •  Largely self-service •  Resource page •  Yammer/email support
  22. 22. First User Experience •  Assignments in queue •  Assigned to relevant channel •  Peers on system •  Prepopulated with content
  23. 23. Platform Overview •  Learning experience platform •  Personalized micro learning •  Federated search and discovery •  Channels, domains & topics •  Mobile ready
  24. 24. Lessons Learned
  25. 25. Lessons Learned System integration Quality New skills & expectations
  26. 26. People Know … Your audience Your content Yourself
  27. 27. Process Simple Scalable Repeatable
  28. 28. Systems Integrate •  External content libraries •  Internal learning systems •  Internal productivity systems Consider •  Public vs. private ecosystem
  29. 29. Rebekah.Harvey@hpe.com
  30. 30. #CLOwebinar         Register for the next webinar! Embracing Disruption: How One Multinational is Changing its Approach to Learning Wednesday, April 5, 2017 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at events.clomedia.com/webinars

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