CIO – Tom Hull<br />Technical Director – Dale McKay<br />www.slideshare.net/conrop/its-information-technologies-services<b...
Two networks on campus<br />Sienaservices<br />CAG – Citrix Access Gateway (https://cag.siena.edu) <br />Webmail (https://...
24- Hour Computer Labs<br />September 2, 2009<br />Roger Bacon 350<br />Library<br />MacClosky Square<br />Hines Hall 116<...
Location of ITS Helpdesk on campus <br />Hines Hall 8:00 – 5:00 M-F 786-5000<br />Standish Library <br />Track-it – ticket...
How to log in<br />http://blackboard.siena.edu/<br />What’s new<br />Help with setting up courses<br />Jami Cotler<br />Ph...
Department created to provide assistance in using technology in the classroom. <br />Leverage of Web 2.0 and LMS technolog...
EEC’s and EEL’s (Electronically Enhanced Classrooms and Electronically Enhanced Labs)<br />Where are they on campus?<br />...
RDP - Remote Desktop Protocol<br />Way to connect to your office desktop from the podium in an EEC<br />Why?<br />Show lar...
AV equipment available – from Library – Sean Conley <br /> Portable laptops/projectors  from ITS Helpdesk<br />Other AV eq...
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its-information-technology-services

  1. 1. CIO – Tom Hull<br />Technical Director – Dale McKay<br />www.slideshare.net/conrop/its-information-technologies-services<br />ITS – Information, Technology ServicesWelcome – security update<br />September 2, 2009<br />
  2. 2. Two networks on campus<br />Sienaservices<br />CAG – Citrix Access Gateway (https://cag.siena.edu) <br />Webmail (https://imail.siena.edu) <br />Wireless<br />School of Science<br />Other Logins<br />Banner - Web – Student/faculty <br />Postini (http://login.postini.com) <br />Accounts and password overview <br />September 2, 2009<br />
  3. 3. 24- Hour Computer Labs<br />September 2, 2009<br />Roger Bacon 350<br />Library<br />MacClosky Square<br />Hines Hall 116<br />
  4. 4. Location of ITS Helpdesk on campus <br />Hines Hall 8:00 – 5:00 M-F 786-5000<br />Standish Library <br />Track-it – ticketing program<br />You can call, email (helpdesk@siena.edu) or stop by to have a ticket created.<br />General Information<br />http://www.siena.edu/technology<br />Helpdesk <br />September 2, 2009<br />
  5. 5. How to log in<br />http://blackboard.siena.edu/<br />What’s new<br />Help with setting up courses<br />Jami Cotler<br />Phyllis Conroy<br />Chuck Rothman<br />Blackboard Learning Management System<br />September 2, 2009<br />
  6. 6. Department created to provide assistance in using technology in the classroom. <br />Leverage of Web 2.0 and LMS technology in conjunction with sound pedagogy to produce an appropriate and effective teaching and learning environment<br />Lunch and Learn – schedule <br />Serra Hall West room – first Monday of the month starting October 5 during free period 12:35 – 1:30 pm<br />Documentation on the web after each session<br />Department of Instructional Technology<br />September 2, 2009<br />
  7. 7. EEC’s and EEL’s (Electronically Enhanced Classrooms and Electronically Enhanced Labs)<br />Where are they on campus?<br />Overview of equipment – and FAQ’s<br />Sync issue <br />Bulbs<br />Interrupt the class?<br />Shortcut to FAQ’s on the desktop<br />Who/how to call if you have a problem 5000/786-5000<br />EEC’s and EEL’s<br />September 2, 2009<br />
  8. 8. RDP - Remote Desktop Protocol<br />Way to connect to your office desktop from the podium in an EEC<br />Why?<br />Show large files<br />Software on office computer will not have to be loaded on EEC<br />Contact Helpdesk if you want to do this.<br />Remote Desktop to EEC’s<br />September 2, 2009<br />
  9. 9. AV equipment available – from Library – Sean Conley <br /> Portable laptops/projectors from ITS Helpdesk<br />Other AV equipment<br />September 2, 2009<br />

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