Emotional intelligence[1]


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  • EQ-was introduced in the 1990s by two psychologists the mental ability to reason with emotions to enhance thought while promoting emotional and intellectual growth
  • EQ- is learned. not recognized until grade school. In grade school, children use EQ while interacting and communicating with others.
  • Recog. Feelings is crucial to being able to choose behaviors and action in that moment. This means aware of your mood and your thoughts about that mood. Managing em.-- Builds on being self-aware. A person who knows how to manage their emotions can handle them appropriately, while taking responsibility for the feeling Critical to understand anger will cause more anger, venting adds fuel to the fire. Important to understand early what was the trigger and how you can handle it next time
  • Em in others.– acc. To Goleman empathy is the fundamental people skill. Emathy also builds on self-awareness, the more open we are to our own emotions the more skilled we will be at reading others
  • People with great social skills communicate well, influence others, initiate change, and know how to work with others as a team-player. Social skills indicate a person’s view of themselves and how they interact with others.
  • Emotional intelligence[1]

    1. 1. Daniel Goleman
    2. 2. <ul><li>Howard Gardner </li></ul><ul><ul><li>First psychologist to question IQ or single kind of intelligence. </li></ul></ul><ul><ul><li>Standardized tests only measure 1 or 2 of many important types of intelligence. </li></ul></ul><ul><ul><li>Believed traditional tests were ineffective in predicting success . </li></ul></ul>
    3. 3. <ul><li>Goleman took Gardner’s theory in interpersonal and intrapersonal intelligence and created Emotional Intelligence . </li></ul><ul><li>Goleman believes EQ is just as important in helping people become effective leaders. </li></ul>
    4. 4. <ul><li>John Mayer and Peter Salovey in 1990 </li></ul><ul><ul><li>Defined emotional intelligence as “the mental ability to reason with emotions to enhance thought while promoting emotional and intellectual growth”(p.380 </li></ul></ul><ul><ul><li>Developed a model to explain the capacity of emotions, based on understanding the emotion’s messages, and the meanings that they project. </li></ul></ul><ul><ul><li>Through this model Daniel Goleman developed- the five domains of EQ </li></ul></ul>
    5. 5. <ul><li>IQ is measured by academic knowledge, above-average grades, and IQ tests </li></ul><ul><li>Many believe you </li></ul><ul><li>are born with your IQ. </li></ul><ul><li>Standardized testing </li></ul><ul><li>tests rational thinking. </li></ul>
    6. 6. <ul><li>EQ can be learned in infancy through a positive caregivers touch </li></ul><ul><li>EQ includes things such as: </li></ul><ul><ul><li>Ability to motivate oneself and persist in the face of frustration </li></ul></ul><ul><ul><li>Control impulses and delay gratification </li></ul></ul><ul><ul><li>Regulate one’s mood and keep distress from swamping the ability to think </li></ul></ul><ul><ul><li>Empathize and to hope </li></ul></ul>
    7. 7. <ul><li>Knowing one’s emotions </li></ul><ul><ul><ul><li>Self-awareness –recognizing feelings as they happen. </li></ul></ul></ul><ul><li>Managing emotions </li></ul><ul><ul><li>Builds on self-awareness </li></ul></ul><ul><ul><li>Handle feelings appropriately and ability to shake off anxiety, gloom and anger. </li></ul></ul><ul><ul><li>Ability to bounce back quickly from upsets or setback. </li></ul></ul>
    8. 8. <ul><li>Motivating oneself(need better underst.) </li></ul><ul><ul><li>Resisting impulse in a fundamental skill in emotional self-control </li></ul></ul><ul><li>Recognizing emotions in others </li></ul><ul><ul><li>Empathy- People who are empathetic are attuned to the social signals indicating what other want. </li></ul></ul>
    9. 9. <ul><li>Handling Relationships </li></ul><ul><ul><li>Social Competencies such as popularity, leadership, and interpersonal skills fall in this category </li></ul></ul>
    10. 10. <ul><ul><li>1. Recognize Emotions </li></ul></ul><ul><ul><li>2. Manage Emotions </li></ul></ul><ul><ul><li>3. Self-talk to get out of emotional high jacking </li></ul></ul><ul><ul><li>4. Paying attention/ concentration </li></ul></ul>
    11. 11. <ul><li>Many are not aware of their emotions, even though they say they are. </li></ul><ul><ul><li>Ex: Talking to someone who is clearly upset, yet they say “I’m Fine” </li></ul></ul>
    12. 12. <ul><li>Many describe thoughts or behaviors instead of their feelings. </li></ul><ul><li>Most have been taught to suppress emotions and have lost touch with how they feel. </li></ul>
    13. 13. <ul><li>Use awareness of emotions to direct behavior positively </li></ul><ul><li>More likely to have a positive impact on yourself and others. </li></ul><ul><li>To manage your emotions you must first decide YOU want to be in control. </li></ul>
    14. 14. <ul><li>Develop productive self-talk. </li></ul><ul><li>Recognize your emotions, then “talk to yourself” about the external event and your emotional reaction to it. </li></ul><ul><li>When we feel overwhelmed, we are unable to make good decisions. </li></ul>
    15. 15. <ul><li>Critical Examination </li></ul><ul><li>Some people worry about everything. Need to look at pessimistic assumptions critically. </li></ul><ul><li>“ What other possible outcomes are there?” </li></ul><ul><li>Use self-talk or physical relaxation methods </li></ul><ul><li>Ex: exercise, meditation, prayer </li></ul>
    16. 16. <ul><li>Recognizing the emotions of others </li></ul><ul><li>Listening </li></ul><ul><li>Empathizing and caring </li></ul><ul><li>Helping others manage their emotions </li></ul>
    17. 17. <ul><li>Jessica’s </li></ul><ul><li>Michele’s </li></ul><ul><li>Volunteers to share their results? </li></ul>
    18. 18. <ul><li>Clawson, J.G. (2009). Level three leadership: getting below the surface. Upper Saddle River, New Jersey: Pearson Education, Inc. </li></ul><ul><li>Goleman, D. (1995)Emotional Intelligences </li></ul><ul><li>New York, NY: Bantam Books. </li></ul><ul><li>Merriam, S. Caffarella, R. & Baumgartner, L (2007). Learning in adulthood: A comprehensive guide. San Francisco, CA: Jossey Bass. </li></ul>