Jong Guen Kim - Seoul u-Work Center


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Jong Guen Kim - Seoul u-Work Center

  1. 1. 1
  2. 2. Contents 1 Vision of Seoul and U-Seoul 2 Needs for U-Work 3 Korea Government Status 4 Experience of Seoul 5 Development Plan and Value 2
  3. 3. . Vision of Seoul and U-Seoul 1 Vision of Seoul Economy Culture Welfare Environment Citizen Seoul Vision City City City City City Goal Activating Strengthening citizen's use of IT governance e-Government Promotion improving e-Government service operating efficient information Strategy system e-Government publicity and marketing developing u-City base systemization improving e- strengthening developing Improving of Main Tasks homepage administration Government administration ubiquitous service transparency infra works 3
  4. 4. . Vision of Seoul and U-Seoul 2 Vision of U-Seoul City of seamless transportation supporting international (Transpor business tation) (Industry) Digitalized industrial People-oriented city city that attracts the which ensures high world quality of life through (Welfare) expanded social welfare network (Administration/Urban Management ) City where culture City of open administrative becomes a part of (Culture) service and intelligent people's daily lives (Environ management ment) Pleasant, green city with people and nature in harmony 2006 Ubiquitous Mid and Long Master Plan 4
  5. 5. . Vision of Seoul and U-Seoul 3 U-Governance Goals Administrative Service Seamless Internal Utilized anywhere, anytime Administrative System Citizens’ participation in municipality Zero-Stop / Common use of information Remote administrative service Mobile working / mobile Related support payment Organizations Government departments On the Other local Home Office move autonomous governments Facility Management Anywhere Anytime Intelligent Safety System Accident Remote management Integrated Pre-sensing Alarm Response of public facilities Operation Center Disaster Facility management Remote inspection/ NEMA/Autonomous gov’t/Hospital/Police based on 3D GIS Real-time integrated billing Crime 5
  6. 6. . Needs for U-Work 1 U-Work Background Pressure from Global Society on Carbon Reduction - World 13th Economy Size vs. World 9th Carbon Emissions - No.1 Carbon Emissions increasing rate among OECD countries - Higher probability of joining global carbon reduction agreement by 2013 Vulnerable Economy Structure to Energy Price - Importing 97% of Energy - The 4th Oil importers in the world (55trillion) Firm purpose of Government on Energy Saving - National Low Carbon Green Initiatives - Carbon Reduction Business Case Development based on Green Innovation Strategy 6
  7. 7. . Needs for U-Work 2 U-Work Objectives National Competitive Advantages - Slowdown of economy population and aging trends - Professional work infrastructure for knowledge worker’s productivity Economy and Environmental Sustainability - Physical travel volume reduction around the metropolitan region - Encouragement of eco-friendly transport modes (U-bike) Technology-enabled innovation - Breakthrough to overcome home working - Enhancing U-Work infrastructure for mobile workers productivities 7
  8. 8. . Korea Government Status 1 Central Government Status MLTM Work Centers to reduce traffic volume among satellite cities - Install 13 training centers outside of metropolitan area Development of Community Centers for job creation - Support education, training, and child care of u-Work Centers by renovating dong-offices and post offices MOPAS Development of Public Sector Green Offices (Smart Work Center) - 1~2 Pilot Smart Work Centers in Seoul for public sector employee(~2010) - Enhancing collaboration system between central governments and public institutes 8
  9. 9. . Korea Government Status 2 Central Government Status KCC Green IT Policy - Create Synergy by ICT/Environment Convergence for Green Growth - Founding ICT/Environment Convergence Forum (2008.10) - Distribute Energy Saving Media/Communication Devices - Adopt Green IT for Home Work and Smart Work Green Growth Committee Enlarge Smart Work in Public Sector - 2.4% in 2009 to 20% in 2013, and 30% in 2020 - Enacting laws to install smart business center system for new public buildings Development Smart Work Center Chains - Low carbon commuting environment by encouraging walking and cycling - Smart Work Centers Replication : 12 SWCs(2010) → 100 SWCs(2011) → 500 SWCs (2013) → Nationwide Rollouts(2020) 9
  10. 10. . Experience of Seoul 1 Current Status on Collaboration Infra Tele-Conferencing Video Conferencing - Location : City HQ ↔ 9 Offices - Total Numbers : 10 Offices 10
  11. 11. . Experience of Seoul 2 Current Status on Collaboration Infra Web Conferencing - 7 Departments - Real-time PC Conferencing - Video Push Service 11
  12. 12. . Case Example: City of Seoul 3 Current Status on Collaboration Infra Home/Distance Working GVPN(Government Virtual Private Network) - Remote access to Gov Portal for in & outside of Korea System for Information/Document Protection - In case of remote working, anonymous PC can only view documents without saving or printing functions Access External denied networks City Internal Network Hacker and No Internet authorized personnel Screen view only Document Protection System Biz travelers/Home working/mobile workers Kor Gov Portal (Intranet) 12
  13. 13. . Case Example: City of Seoul 4 Current Status of Home Working in Seoul Home Working Background -Decrease investment to transport infrastructure -Drive continuity of work & production in time and location free manner -Improve the quality of life of pub employees and their families Pilot Period: 2002. 5. ~ 2003. 4 Participants : 28 from 5 Teams Days of Home Working : 1 ~ 3 Days per week Major Outcomes -Increase job satisfaction by using the time to commute for self-development -Provide convenient working environment for employees of disabled and child-care needs -More chances for creative work environment & Contribute individual motivation 13
  14. 14. . Case Example: City of Seoul 5 Current Status of Home Working in Seoul Local District Case (Dongdaemun-Gu) Overall Direction -Meet with the issues of low-berth rate and aged society -Provide working opportunities to female pub staff in LOA* from child care issues Deployment Plan -Phase 1 (Pilot) : 2009. 6. – Female pub employees for child-care LOA -Phase 2 (Scaling) : 2009. 10 – Pub employees of disabled and family nursing -Phase 3 (Full Deployment) : Full-scale deployment of home working based on detailed analysis of pilot results * LOA: Leave of Absence 14
  15. 15. . Case Example: City of Seoul 6 Current Status of Home Working in Seoul Policy Issues and Concerns Issues of Home Working Deployment - Risk of lacking sense of belongings - Difficulty to collaborate for work results - Organizational culture of Korea for face-to-face working style - Not tangible benefit yet for team performance - Pending home working after the pilot of 2002~03 - Policy Measures for Further Deployment - Eliminate the skepticism on getting personal disadvantages for home workers - Virtual collaboration platform for information exchanges to facilitate online communication - Study lessons learned from other local governments and reports from central government 15
  16. 16. . Next Steps and Benefits 1 Seoul City Plans for Smart Working 2010 : Smart Working Infra (Testbed) - Build 2 Smart Work Center in Seoul - Implement Telepresence 2011 : City Wide Deployment - Develop and extend Sub-Centers in Seoul - More functions and facilities for community services like pub service, banking, pub bike 2012 : National/Global Wide Implementation - Full-scale implementation of u-Work Center infra in Seoul - Connections to other cities in Korea - u-Work Center as a pub service to provide global communication infra to citizen (by working with global service provider) 16
  17. 17. . Next Steps and Benefits Energy Efficiency Productivity Improvement Provide creative working environment Lower traffic volumn Reduce time and cost for business Reduce carbon emission travelling Change the Way to Work Better Service to Citizen Facilitate distance working culture Field & location based pub service More chances to interact with citizen offerings Efficient service delivery enabled by collaboration platform 17