Business process automation (BPA), once limited to only the biggest of organizations, is making inroads among smaller companies, according to new research released today by CompTIA, the leading non-profit association for the IT industry. Expense reporting, invoicing and employment reviews are among the areas where organizations are using technology to move away from paper and manual processes to digital formats, CompTIA’s Trends in Workforce Automation and Communications study finds.
This study and all CompTIA research is one way in which the association re-invests resources in the IT channel. As the voice of the IT industry, CompTIA has hundreds of tools, market intelligence reports and business training programs to help IT channel organizations grow through education, certification, advocacy and philanthropy. The full report is available at no cost to CompTIA members to help them develop and hone their business plans.