Cloud and Mobility: Fueling the New Wave of Enterprise Technology

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  • System for getting work done: mainframeBackend system: mainframeConnections: datacenter networkConsumer tech: none
  • System for getting work done: PCBackend system: mainframe/serverConnections: LAN/InternetConsumer tech: PC
  • System for getting work done: MobileBackend system: CloudConnections: Mobile broadband/Wi-FiConsumer tech: Mobile
  • System for getting work done: Mobile + PCBackend system: Cloud + ServerConnections: Mobile broadband/Wi-Fi + networksConsumer tech: Mobile
  • Cloud and Mobility: Fueling the New Wave of Enterprise Technology

    1. 1. Cloud and Mobility Fueling the New Wave of Enterprise Technology Seth Robinson, Director of Technology Analysis @sethdrobinson srobinson@comptia.org
    2. 2. Mainframe Era
    3. 3. PC Era
    4. 4. Mobile/Cloud Era
    5. 5. Don’t Write the PC Eulogy Yet Desktop PC Portable PC Tablet Smartphone 2012 2013 2017… Overall PC Shipments: 333.3 M -4.5% Overall PC Shipments: 349.1 M Source: IDC
    6. 6. Not All Migration “Into” the Cloud Public Cloud Provider #1 Public Cloud Provider #2 Private Cloud On-premise System Company ABC 24% 25% 44%
    7. 7. Mobile/Cloud Era (Take 2)
    8. 8. Challenge #1: Industries Colliding
    9. 9. Challenge #1: Industries Colliding IT Industry $2T Healthcare Telecom Industry $1.6T Retail Finance ManufacturingGovernment Legal
    10. 10. Challenge #2: Things Look Different
    11. 11. Challenge #2: Things Look Different 37% 39% 39% 45% 53% Restructured IT department New policies for IT decision making Adapted monitoring/management tools Changed existing policies/procedures Built new policies/procedures Changes Made for Cloud 49% of channel firms say it is difficult to engage on mobility because customers lack a well-defined strategy
    12. 12. Challenge #3: Everyone in the Sandbox
    13. 13. Challenge #3: Everyone in the Sandbox Financial Management HR Management Expense Management Call Center CRM 2 3 4 5 1 Top Applications Procured by Line of Business 54% 36% 10% IT Involvement Approved Procurement Consulted without final approval Only informed/ Not involved
    14. 14. Opportunity #1: Partner Differently
    15. 15. Opportunity #1: Partner Differently 52% 44% 25% Telecom carriers Agents/Master Agents A/V Specialiasts 69% 57% 54% 29% Increased telecom revenue Net-new customers Internal telecom training Won deal based on telecom Channel Firms Finding New Partners… …and New Benefits
    16. 16. Opportunity #2: Figure Out the Changes
    17. 17. Opportunity #2: Figure Out the Changes 59% 62% 62% 65% 65% 65% Business productivity Data analytics Storage Virtual desktop Help desk Email Top Offerings from Channel Firms that Provide/Provision Cloud Services
    18. 18. Opportunity #3: Teach Everyone to Play Nice
    19. 19. Opportunity #3: Teach Everyone to Play Nice 40% 35% 34% General Staff Skill Familiarity with Policy IT Staff Skill Factors in Security Breaches 54% 46% Human Error Technology Error Educational Opportunities in Mobility
    20. 20. What’s Next?
    21. 21. What’s Next? Workflow Transformation Re-architecture IT As a Broker
    22. 22. Seth Robinson Director of Technology Analysis @sethdrobinson srobinson@comptia.org Thank You | Questions?

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