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Cloud and Mobility
Fueling the New Wave of Enterprise
Technology
Seth Robinson, Director of Technology Analysis
@sethdrobi...
Mainframe Era
PC Era
Mobile/Cloud Era
Don’t Write the PC Eulogy Yet
Desktop PC
Portable PC
Tablet
Smartphone
2012 2013 2017…
Overall PC Shipments:
333.3 M
-4.5%...
Not All Migration “Into” the Cloud
Public Cloud
Provider #1 Public Cloud
Provider #2
Private
Cloud
On-premise
System
Compa...
Mobile/Cloud Era (Take 2)
Challenge #1: Industries Colliding
Challenge #1: Industries Colliding
IT
Industry
$2T
Healthcare
Telecom
Industry
$1.6T
Retail
Finance ManufacturingGovernmen...
Challenge #2: Things Look Different
Challenge #2: Things Look Different
37%
39%
39%
45%
53%
Restructured IT department
New policies for IT decision making
Ada...
Challenge #3: Everyone in the Sandbox
Challenge #3: Everyone in the Sandbox
Financial Management
HR Management
Expense Management
Call Center
CRM
2
3
4
5
1
Top ...
Opportunity #1: Partner Differently
Opportunity #1: Partner Differently
52%
44%
25%
Telecom
carriers
Agents/Master
Agents
A/V Specialiasts
69%
57%
54%
29%
Inc...
Opportunity #2: Figure Out the Changes
Opportunity #2: Figure Out the Changes
59%
62%
62%
65%
65%
65%
Business productivity
Data analytics
Storage
Virtual deskto...
Opportunity #3: Teach Everyone to Play Nice
Opportunity #3: Teach Everyone to Play Nice
40%
35% 34%
General
Staff
Skill
Familiarity
with
Policy
IT Staff
Skill
Factors...
What’s Next?
What’s Next?
Workflow Transformation
Re-architecture
IT As a Broker
Seth Robinson
Director of Technology Analysis
@sethdrobinson
srobinson@comptia.org
Thank You | Questions?
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Cloud and Mobility: Fueling the New Wave of Enterprise Technology

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Cloud and Mobility: Fueling the New Wave of Enterprise Technology

  1. 1. Cloud and Mobility Fueling the New Wave of Enterprise Technology Seth Robinson, Director of Technology Analysis @sethdrobinson srobinson@comptia.org
  2. 2. Mainframe Era
  3. 3. PC Era
  4. 4. Mobile/Cloud Era
  5. 5. Don’t Write the PC Eulogy Yet Desktop PC Portable PC Tablet Smartphone 2012 2013 2017… Overall PC Shipments: 333.3 M -4.5% Overall PC Shipments: 349.1 M Source: IDC
  6. 6. Not All Migration “Into” the Cloud Public Cloud Provider #1 Public Cloud Provider #2 Private Cloud On-premise System Company ABC 24% 25% 44%
  7. 7. Mobile/Cloud Era (Take 2)
  8. 8. Challenge #1: Industries Colliding
  9. 9. Challenge #1: Industries Colliding IT Industry $2T Healthcare Telecom Industry $1.6T Retail Finance ManufacturingGovernment Legal
  10. 10. Challenge #2: Things Look Different
  11. 11. Challenge #2: Things Look Different 37% 39% 39% 45% 53% Restructured IT department New policies for IT decision making Adapted monitoring/management tools Changed existing policies/procedures Built new policies/procedures Changes Made for Cloud 49% of channel firms say it is difficult to engage on mobility because customers lack a well-defined strategy
  12. 12. Challenge #3: Everyone in the Sandbox
  13. 13. Challenge #3: Everyone in the Sandbox Financial Management HR Management Expense Management Call Center CRM 2 3 4 5 1 Top Applications Procured by Line of Business 54% 36% 10% IT Involvement Approved Procurement Consulted without final approval Only informed/ Not involved
  14. 14. Opportunity #1: Partner Differently
  15. 15. Opportunity #1: Partner Differently 52% 44% 25% Telecom carriers Agents/Master Agents A/V Specialiasts 69% 57% 54% 29% Increased telecom revenue Net-new customers Internal telecom training Won deal based on telecom Channel Firms Finding New Partners… …and New Benefits
  16. 16. Opportunity #2: Figure Out the Changes
  17. 17. Opportunity #2: Figure Out the Changes 59% 62% 62% 65% 65% 65% Business productivity Data analytics Storage Virtual desktop Help desk Email Top Offerings from Channel Firms that Provide/Provision Cloud Services
  18. 18. Opportunity #3: Teach Everyone to Play Nice
  19. 19. Opportunity #3: Teach Everyone to Play Nice 40% 35% 34% General Staff Skill Familiarity with Policy IT Staff Skill Factors in Security Breaches 54% 46% Human Error Technology Error Educational Opportunities in Mobility
  20. 20. What’s Next?
  21. 21. What’s Next? Workflow Transformation Re-architecture IT As a Broker
  22. 22. Seth Robinson Director of Technology Analysis @sethdrobinson srobinson@comptia.org Thank You | Questions?

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