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Build Your IT Worker Pipeline

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Sue Wallace, executive director of Minnesota for the Creating IT Futures Foundation, moderated a panel at the TechCities Conference to show employers how to think outside the box in building pipelines to get new IT workers.

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Build Your IT Worker Pipeline

  1. 1. Build Your Tech Worker Pipeline
  2. 2. CreatingITFutures.org 2 What Will the IT Workforce Look Like?
  3. 3. CreatingITFutures.org Workforce Composition Changing Fast Source: CompTIA & BLS September 2015 0 10 20 30 40 50 60 2022 2012 2002 National Workforce Demographics Baby Boomers Gen Xers Millenials
  4. 4. CreatingITFutures.org Where Are the IT Jobs? Sources: EMSI | U.S. Bureau of Labor Statics Quarterly Census of Employment and Wages | CompTIA January 2016 1. California 2. Texas 3. New York 4. Florida 5. Virginia 6. Illinois 7. Pennsylvania 8. New jersey 9. Massachusetts 10. Ohio 11. Washington 12. Georgia 13. North Carolina 14. Maryland 15. Michigan 16. Colorado 17. Minnesota 18. Arizona 19. Missouri 20. Wisconsin 21. Indiana 22. Tennessee 23. Oregon 24. Connecticut 25. Utah The top 25 states for IT occupations account for 88% of the country’s 5.04 million IT jobs
  5. 5. CreatingITFutures.org IT Hardware vs. Software Jobs 59% 41% 2015 IT Jobs Split 5,040,019 Total US IT Jobs 2015 Note: all data includes self-employed workers Sources: EMSI | BLS | CompTIA December 2015 Software- related Hardware/ Services-related
  6. 6. CreatingITFutures.org Low Unemployment Puts Pressure on Employers  7.9 million Americans are unemployed.  Nationwide unemployment rate for computer-related occupations remains low at 2.6%. 6Source: BLS, December 2015 5% Nationwide 3.1% Minneapolis
  7. 7. CreatingITFutures.org Number of U.S. IT Job Openings Source: CompTIA & Burning Glass Technologies Labor Insights January 2016 2,100,290 1,835,914 2,111,394 2,214,937 3,591,402 474,463 400,443 509,458 622,572 807,451 100,000 1,100,000 2,100,000 3,100,000 2011 2012 2013 2014 2015 YTD (January - December) Q4 (October - December) 62% increase in 2015
  8. 8. CreatingITFutures.org IT Job Postings in Twin Cities Source: CompTIA & Burning Glass Technologies Labor Insights February 2016 ONET Code Core IT Occupations # Postings Q4 2015 # Postings Q4 2014 # Change % Change 11-3021.00 Computer & Information Systems Managers 254 194 60 31% 15-1111.00 Computer & Information Research Scientists 96 43 53 123% 15-1121.00-.01 Computer Systems Analysts & Informatics Specialists 1,258 905 353 39% 15-1122.00 Information Security Analysts 596 292 304 104% 15-1131.00 Computer Programmers 323 331 -8 -2% 15-1132.00 Software Developers, Applications 3,418 2,438 980 40% 15-1133.00 Software Developers, Systems Software 390 256 134 52% 15-1134.00 Web Developers 616 427 189 44% 15-1141.00 Database Administrators 752 423 329 78% 15-1142.00 Network & Computer Systems Administrators 499 407 92 23% 15-1143.00-.01 Computer Network Architects & Telecom Engineers 167 158 9 6% 15-1151.00 Computer User Support Specialists 800 382 418 109% 15-1152.00 Computer Network Support Specialists 75 50 25 50% 15-1199.00 -.12 Computer Occupations, All Other 3,995 2,713 1,282 47% 17-2061.00 Computer Hardware Engineers 23 19 4 21% 49-2011.00 Computer, Automated Teller, & Office Machine Repairers 19 7 12 171% Total 13,281 9,045 4,236 47% 47% increase in 4Q 2015
  9. 9. CreatingITFutures.org Employers with the Most IT Job Ads – Twin Cities Q4 2015 Source: CompTIA & Burning Glass Technologies Labor Insights February 2016 59 61 86 88 93 106 109 110 111 113 116 187 204 222 1,265 Emerson Electric Company Travelers Insurance Optum Accenture SuperValu Deloitte Technical Pro Incorporated U.S. Bancorp Best Buy Ameriprise Financial Medtronic Wells Fargo Oracle Target UnitedHealth Group 13,281 Twin Cities IT job postings during Q4 2015, of which 38% do not specify employer.
  10. 10. CreatingITFutures.org Industries with the Most IT Job Ads – Twin Cities Q4 2015 Source: CompTIA & Burning Glass Technologies Labor Insights February 2016 2% 2% 3% 3% 4% 4% 5% 7% 14% 27% Electronics and Appliance Stores Educational Services Securities, Commodity Contracts, and Other… Administrative and Support Services General Merchandise Stores Computer and Electronic Product… Publishing Industries (except Internet) Credit Intermediation and Related Activities Professional, Scientific, and Technical Services Insurance Carriers and Related Activities 13,281 Total Twin Cities IT job postings during Q4 2015, of which 55% do not specify industry. Insurance cited in 1,607 Minneapolis IT job postings. Professional, Scientific, & Technical Services cited in 824 Minneapolis ads.
  11. 11. CreatingITFutures.org 11 TechHire Initiative
  12. 12. CreatingITFutures.org  Free 8-week training course, Monday-Friday, 9 a.m. - 4 p.m.  Train toward CompTIA A+ Certification  Intense focus on business soft-skills and job readiness  CompTIA A+ certified grads are placed into 6-month paid positions (up to $15/hour) 12
  13. 13. CreatingITFutures.org 13 Ingredients for Success 1. Rigorous Assessments 2. Discipline 3. Technical Training 4. Certifications 5. Soft Skills 6. Employer Connections
  14. 14. CreatingITFutures.org Proven Metrics  200+ IT-Ready Graduates in the Twin Cities since 2012  91% Graduate  88% of Certified graduates placed in new IT jobs  88% still employed after one year
  15. 15. CreatingITFutures.org Our Panelists  Laura Beeth, System Director, Talent Acquisition, Fairview Health Services  Jenna Bergmann, Strategic Recruitment Director, MN.IT Services  Charlotte Johnson, Corporate Citizenship & Corporate Affairs Manager, IBM Moderator: Sue Wallace, Executive Director, Minnesota, Creating IT Futures Foundation 15 Laura Beeth Jenna Bergmann Charlotte Johnson Sue Wallace
  16. 16. The context for our work Source: If applicable, describe source origin  United States is experiencing a Skills Gap • Center for Labor Market Studies: Employment rates for teens, ages 16 to 19, and young adults, ages 20 to 24, have dropped to new post-World War II lows • Employers cannot find talent  August 2013: IBM has 1,800 jobs unfilled  High school is not longer enough • Average pay: $9/hour  Pathways to Prosperity (Harvard): U.S. must broaden the range of high-quality pathways offered to young adults • Community college graduation rates hover at or about 25%. • There are 28 million middle skill jobs – those requiring postsecondary degrees – currently available in the U.S., with these jobs paying close to $40,000 per year on average. • Over the next 10 years, 14 million new jobs requiring middle skills – a 50% increase – will be created, with those needing STEM skills the highest paid of those jobs. Source: IBM February 2016
  17. 17. 17  Focus: A new grade 9-14 public school model focused on STEM fields and Career and Technical Education  Mission: Enable students to master the skills that they need either to graduate with a no-cost Associates in Applied Science degree that will enable them to secure an entry-level position in a growing STEM industry, or to continue and complete study in a four-year higher education institution. A new model for education: P-TECH 9-14 Source: IBM February 2016
  18. 18.  Systemic Partnership: K-12, higher education, and industry  Public school model: Open to all students, with no cost to students and their families  Early College: Six-year scope and sequence integrating high school and college coursework and leading to an AAS degree for all students  Career-Readiness: Workplace Learning sequence including skills mapping, coursework, mentors, worksite visits, speakers and skills-based, paid internships  Personal Pathways: Focus on mastery, not seat time that enables students to graduate in 4, 5, or 6 years  Funding: Public education funding model Key Tenets Source: IBM February 2016
  19. 19. The Power of Partnership Public School District, Lead School Partner & School Leader Employer Partner(s) Community College System & Lead College Partner Source: IBM February 2016
  20. 20. High School Re-design Movement 0 10 20 30 40 50 60 70 2011 Brooklyn, NY 2012 Brooklyn, NY Chicago 2013 New York Chicago 2014 New York Chicago Connecticut 2015 New York Chicago Connecticut 2016 New York Chicago Connecticut Colorado Rhode Island Australia P-TECH Replication 1 6 8 27 40 60 Source: IBM February 2016
  21. 21. The First Six: P-TECH Brooklyn Graduates June 2015: Six students graduated with their high school diplomas and AAS degrees  Accelerated through the program in 4 years  All graduated with AAS in Computer Information Systems, awarded by New York City College of Technology Source: IBM February 2016
  22. 22. IT Workforce Fairview Human Resources - Talent Acquisition Laura Beeth, System Director February 26, 2016
  23. 23. Fairview Overview • Not-for-profit established in 1906 • University of Minnesota partnership since 1997 • 22,000+ employees • 2,500 aligned physicians  Employed, faculty, independent • 6 hospitals/medical centers  1,513 staffed beds • 40+ primary care clinics • 55+ specialty clinics • Ebenezer Senior Living (63 locations) • 30+ retail pharmacies • 100% owner of PreferredOne health care plan • 6.39 million outpatient encounters • 71,049 inpatient admissions • 1.4 million clinic visits • 312,000 attributed and assigned lives • $521 million community contributions • $3.3 billion total assets • $3.6 billion total revenue • 2016 Merging of University of MN Physicians (UMP) and Grand Itasca Clinic & Hospital
  24. 24. Current State • Our current Fairview IT workforce is one that is aging, not diverse, highly educated with a large percentage of the incumbents near retirement age. • 411 Employees in IT (numbers based on 2015)  Traditionalist (1922-1945)  1 Employee  Baby Boomers (1946-1964)  190 Employees (46%)  28 Employees currently eligible* to retire (6.7%)  52 Employees (additional 24) eligible in two years (12.6%)  Generation X (1965-1980)  168 Employees (41%)  Millennials (1981-2000)  52 Employees (13%) • RightSourcing VMS Program  Top 5 contract IT positions by spend: Epic Analyst, Project Manager, Business Analyst, IT Technician, Interface Developer  Recent temp-to-hire conversions: IT Engineer  Total IT contract spend since implementation in Sept. 2016: $1.85M *Eligibility is defined as 62 years of age or older
  25. 25. High School Pipelines • Genesys Works  The mission of Genesys Works is to enable economically disadvantaged high school students to enter and thrive in the economic mainstream by providing them the knowledge and work experience required to succeed as professionals.  Currently, we have 2 students with Fairview and 1 student with UMP. • STEP-UP  STEP-UP Achieve provides paid summer internships to Minneapolis youth ages 16-21 at over 140 leading employers. Since its launch in 2004, STEP-UP has provided over 21,000 internships.  Interns are provided work-readiness training and mock interview sessions before being placed with an employer based on skills, interests, and ability.  In 2015, we had 10 interns through UMMC.  In 2016, we have a commitment to host 12 interns within UMMC and IT.  Since partnering with AchieveMpls in 2008 Fairview has placed 75 interns. • Scrubs Camp  Provides a unique opportunity for middle school and high school students to explore careers in the health sciences. A collaborative project between HealthForce Minnesota, educational institutions, and healthcare employers, Scrubs Camps are offered throughout the summer at multiple locations. HIT careers are covered/highlighted during Scrubs Camp.
  26. 26. Post-Secondary Pipelines • Augsburg College  Fairview has partnered with Augsburg to establish a relationship to provide students with a networking opportunity to include asking for tips on success, resume critiques, and questions around employment. The student population is very diverse with a large population of first-generation college students. • U of MN Carlson School of Management  The goal is to engage with current IT students regarding summer internships and permanent job opportunities. Fairview has selected an IT leader to be the champion to head this initiative. Our involvement consists of onsite interviewing, career fairs and classroom presentations. • MCTC/St. Paul College: C3 Fellows  Established to connect college students at Saint Paul College and Minneapolis Community & Technical College, who live in the city of Minneapolis or Saint Paul, to jobs at Anchor institutions.  C3F assists students in finding entry-level employment at participating health care providers.  Goal is to gain advantage and build meaningful work experience prior to graduation from their program.  Connects Fellows with mentors via networking events and online discussion.  Program is expanding to include Augsburg College, St. Catherine University, and Metro State University • Student Affiliation Agreements  Century College – AAS – Information and Technology Program  Bethel University – BS/BA – Computer Sciences  University of Minnesota – MS – Health Informatics  Anoka Tech, MN State Community & Tech College, Rasmussen, Rochester Community & Tech College, St. Paul College, St. Kate’s, St. Cloud Tech & Community College – AAS – Health Information Technology  College of St. Scholastica – BS – Health Information Management
  27. 27. Community Involvement • IT-Ready Cedar Riverside  IT-Ready prepares individuals for the CompTIA A+ certification. It is a 10- week program that targets professional development to refine critical business skills, such as communications and presentation, conflict management, teamwork and collaboration, and critical thinking and problem solving.  Fairview has committed to hiring one individual from the recent graduating class with a tentative start date at the end of this month.  Partners include:
  28. 28. Jenna Bergmann Strategic Recruitment Director Office of MN.IT Services, Human Resources
  29. 29. 29 History • MN.IT Services was created through consolidation in 2011 • Went from 300+ employees to over 2,000+ What we do • Information Technology for Minnesota Government • In agencies, boards and councils, over 90 physical locations • Manage over 2000 distinct applications • Combined operating budget is $373 million
  30. 30. 30 • In 2018 25% eligible for retirement • Majority are in Level 3-5 positions
  31. 31. 31 INFORMATION TECHNOLOGY SPECIALST Levels 1-5 Education or Experience Needed • Level 1 - Entry Level $40-60K • Level 5 – Senior $62-107K • Options within levels 2-5 (Network, Database, Security, Project Management)
  32. 32. CreatingITFutures.org Thank You Want to Learn More about Tech Worker Pipelines? Contact: Creating IT Futures Foundation Sue Wallace Executive Director, Minnesota swallace@comptia.org 32

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