Many people don't understand the difference between process, procedure, policy, and work instructions and use the terms interchangeably. As a result, far too many organizations end up with a mess that no one uses or understands! Getting the right structure and making sure everyone has a clear understanding and is using the same terminology is key to avoiding hundreds of wasted hours and dollars. It's the difference between having a bunch of documents and having a SYSTEM that is easy to use and that will truly propel your organization forward. The team at COMPROSE is nationally recognized for their expertise in process knowledge transfer and effective P&P communication. Visit our website: www.comprose.com to learn more about our Zavanta software for processes and procedures, our methodology, training classes as well as our Blogs and Video gallery.