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Communardo SharePoint Solution Day - Collaboration Workplace: Wikis, Microblogs & Co. im Unternehmenseinsatz

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In diesem Impulsvortrag gibt Ilja Hauß, Geschäftsführer der Communardo Software GmbH, einen Ausblick auf die Trends eines SharePoint-basierten Social Intranets und deren Umsetzung als Collaboration Workplace.

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Communardo SharePoint Solution Day - Collaboration Workplace: Wikis, Microblogs & Co. im Unternehmenseinsatz

  1. 1. Collaboration WorkplaceWikis, Microblogs & Co. imUnternehmenseinsatzIlja Hauß, Communardo SoftwareSharePoint Solutions Day, 2.2.2012
  2. 2. Wikis, Microblogs & Co. im Unternehmen Social Software im produktiven Einsatz.Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 2
  3. 3. Warum etwas verändern?Neue, etablierte Standard-produkte und Technologien Arbeitsumfeld ändert sich (Wissensarbeiter) Forderung der Mitarbeiter nach Web 2.0 Standards Herausforderung verteilter, vernetzter Zusammenarbeit.Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 3
  4. 4. Schwerpunkt der letzten Jahre in der IT Standardisierung und Optimierung von Infrastruktur für optimierte Geschäftsprozesse Geschäftsprozessen. Konzentration auf effiziente Sach- und Fallbearbeitung IT-Unterstützung durch Fachverfahren, Workflows ERP SCM CRM etc. Arbeitsplatz für den SachbearbeiterCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 4
  5. 5. Doch die Arbeitswelt ändert sich …Projektorientierung Infrastruktur für die vernetzte Zusammenarbeit … ProzessflexibilitätSteigende Variantenvielfalt Problemlösung steht im Mittelpunkt Themen, Aufgaben ändern sich häufiger … über Standorte, Arbeitsplatz für den Organisationsstrukturen Wissensarbeiter und Prozesse hinweg.Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 5
  6. 6. Alltag von Wissensarbeitern 3-5 Projekte, 2 Arbeitskreise, 1 Sondermaßnahme, 2-3 Themengebiete 1 Vorstandsvorlage und, und, und… und alles gleichzeitig!Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 6
  7. 7. Arbeitswelt eines Wissensarbeiters Konzepte ... erstellen Meetings Austauschen durchführen Probleme Aufgaben lösen erledigen Themen recher- chierenCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 7
  8. 8. Arbeitswelt eines Wissensarbeiters Projekt- und Zentral auf Teamraum, Informationen gemeinsame zugreifen, von Dokumenten- überall aus verwaltung Überblick über Meeting Aktivitäten, Themen Arbeitsbereich, Online und Projekte behalten, Meetings, ad-hoc Meinungen Collaboration austauschen Ansprechpartner Transparente finden, verteilt Vorgangs- Probleme bearbeitung, diskutieren, Aufgabenlisten Experten einbinden Wissenswiki, Prozesswiki, Bibliotheken, unternehmens- weite SuceCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 8
  9. 9. Arbeitswelt eines Wissensarbeiters Konzepte ... erstellen Meetings Austauschen durchführen Probleme Aufgaben lösen erledigen Themen recher- chierenCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 9
  10. 10. Strategische Herausforderung für die IT Infrastruktur für optimierte Geschäftsprozesse + Infrastruktur für die vernetzte Zusammenarbeit TeamWeb CollaborationWorkplace ERP SCM CRM etc. + Projektarbeit Intranet 2.0 Social NetworkingCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 11
  11. 11. Der Collaboration Workplace. Social Collaboration // mehr als eine Dokumentenablage In Teams zusammen- arbeiten Den Überblick Kommuni- behalten und zieren und informieren. vernetzen. Activity Streams Social Communication // mehr als Feeds // mehr als EmailCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 12
  12. 12. TeamWebCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 14
  13. 13. TeamWeb > Der Bereich für den offenen Inhaltsaustausch zwischen Mitarbeitern zu • Themen • Wissensgebieten • etc. „Der Enterprise Wiki Ansatz“Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 15
  14. 14. Collaboration WorkplaceCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 16
  15. 15. Collaboration Workplace > Der zentral verfügbare Arbeitsbereich • Projekte (intern/extern) • Arbeitsgruppen • etc. „Der Projektraum Ansatz“Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 17
  16. 16. Enterprise FacebookCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 18
  17. 17. Enterprise Facebook > Der unternehmensübergreifende Kommunikationsbereich für den informellen Austausch mit Kollegen zu • zu Aktivitäten • Neuigkeiten • Themen • etc. „Der Enterprise Facebook Ansatz“Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 19
  18. 18. Enterprise 2.0 Infrastruktur Enterprise Search Activity Streams Semantic Maps Redaktion „Enterprise InfoNet Teamweb Facebook“ Project Space Services 2.0 Apps Wiki Profile Tags Dok.Bib. Tasks Forms Templates Forum Blog Microblog Lists …Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 20
  19. 19. Die Collaboration AppsCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 21
  20. 20. Die Collaboration AppsCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 22
  21. 21. Social CommunicationCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 23
  22. 22. Social CommunicationCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 24
  23. 23. Semantische Inhaltserschließung > Verschlag- worten zu Themen, ? Personen, Standorten, ? ? Aktivitäten etc. (Auto-Tagging) ? ? ? > Informationen zuordnen ? ? ? ? > Zusammenhänge aufzeigen > Informations- fluss steuernCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 25
  24. 24. Activities Ortsinformationen Informationen aus Drittapplikationen Informationsverweise Generierte Informationen aus NutzerverhaltenCommunardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 26
  25. 25. Enterprise Activity Stream Der Enterprise Activity Stream Ilja Hauß hat einen neuen Projektraum angelegt aggregiert Informationen aus verschiedenen Systemen: interne und externe Kommunikation, Claudia Lutter hat die Rechnung zum Projekt erstellt Drittsysteme und externe Quellen.Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 27
  26. 26. Die Collaboration Workplace Challenge. Einfachheit und Funktionsvielfalt. // Herausforderung InfrastrukturÄnderung von Arbeitsweisen. // Herausforderung Prozesse Neue Kommunikationsmuster und Führungsmodelle. // Herausforderung Enterprise 2.0 Kompetenz Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 28
  27. 27. Diskussion und Workshop.Communardo Software GmbH · Kleiststraße 10 a · D-01129 Dresden/Germany · Fon +49 (0) 351/833 820 · Mail info@communardo.de · www.communardo.de Seite 29

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