Could ask for hands for people who use these services as we go? Gives us an idea of the knowledge levels we are working with.
These are all ways that we can interact and generate two way discussions and conversations – we can provide the information ourselves – democratising information streams.
Opening discussion about privacy online, and furthering the notion that what you put on the internet can usually be accessed by more people than you would otherwise have thought. i.e. twitter was shown to have a bug last year which allowed people to search “private” accounts if they viewed them through google. facebook is easily hackable.
Trying to bring in forums/blog posts – builds on appropriateness.
Pseudonym doesn’t excuse need to be honest
Important to note – doesn’t need to go here.
I’ve used MoneySavingExpert forum to advise about areas that I know about (although always with the proviso that this does not replace professional guidance – but things l ike ‘how do I train as a social worker’ – what happens if my gran is referred for continuing care.
Named /research based blog which can be used to follow information and allow feedback comments.. And..
Anonymous – useful for reflection and different types of learning
Social work and social media presentation
Social Work andSocial MediaVictoria Hart (Mental Health Social Worker)Helen Roberts (Supervising Social Worker)
Why are we here?Provide a guide through ‘social media’and some discussion about how andwhy we would use it in social work
Why listen to us? Combined social work experience of nearly two decades in practice Active users of social media Practice Educator …and because we’re all you’ve got for the next 45 minutes
What is media? Newspapers Television Journals Magazines Website Content Media is presented knowledge and information
What is Social Media? “facebook is all the people who you used to know, twitter is all the people who you wish you knew” - an internet person (2012)
What is Social Media? Hello! We are @VictoriaHart and @HelenRoberts, but #socialmedia is not just about #twitter
How much do you know?Top Five UK ‘Social Networking/Sites’ Facebook YouTube Twitter Yahoo Answers GumTree
How many?Users of Facebook? 900 million+Users of Twitter 140 millionUsers of Mumsnet 2 million
But.. Biggest isn’t always Best Depends on what you want to do – and where/why you want to do it? Catch up with old school friends or mum? >> Facebook Discuss details of Mental Capacity Act and DoLs legislation? >> KnowledgeHub
What is Social Media?Personal or “photos of your lunch” facebook instagram flickr last.fm twitter Pinterest
What is Social Media? Professional or “hey, we should do lunch sometime” linked.in facebook twitter flickr instagram … wait, do you see what I see?
But also Blogs (personal / professional) that can be added to/commented on (tumblr, WordPress) Forums (CareSpace) Email lists (MHLO) Newspaper articles which allow comment
What is Social Media? Personal and Professional networks on the internet are one in the same Businesses use social media to promote, employees use social media to communicate, individuals use social media to discover… and share photos of their lunch
What is Social Media? The Interconnectedness of Life and Social Media What do you want to share? Where do you want to share it? Who do you want to share it with? Are you sure about that?
Who would you want to seethis? Your graduation photos Photos of your children Achievements in the workplace A photo of your lunch A work night out Your stag / hen do photographs Everybody? Nobody?
.. And read this Your opinions on the latest offer at Amazon Your review of the last film you downloaded Your view on Britain’s Got Talent last night Your views on the current government How you felt at work yesterday
Nothing is Sacred If you upload something to the internet, expect it to stay there AND be publicly accessible Archive.org Caching and google searches Archiving and permanency are the aims of the internet, we create history every day
Privacy “Privacy Settings” – how private is your data? “But my facebook account is private” – great, but how well do you know all 487 of your “friends”? How much do you want to share?
How does this link to SocialWork? Social Work and Social Media - we are all social creatures at heart We need to communicate and share and have feelings about things The internet, statistically, contains a lot of social workers Some of those social workers use social media
Social MediaWhich social networks do you use?Do you use them as yourself or under a pseudonym? Why?Do you have different usernames for different services?
Anonymous? Think again Never assume anonymity – even if you don’t use your ‘real name’ – you are still bound by guidelines and conduct
Interconnectedness The aim of social media is to participate – not necessarily “either / or” about being anonymous or not, can maintain separate accounts successfully IF done correctly Try to find out your employers policies regarding social media and always stick to GSCC codes re: confidentiality, even if you think you’ve anonymised Use your common sense, anonymous doesn’t mean unaccountable
GSCC Codes to note1. As a social care worker you must protect the rights and promote the interests of service users and carers2. As a social care worker you must strive to maintain the trust and confidence of service users and carers5. As a social care worker you must uphold public trust and confidence in social care services6. As a social care worker you must be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills
The ProfessionSocial work is not just a profession, it is a lifestyle – live, breathe, eat (maybe not) social work!When a social worker misbehaves or breaks the codes, it is public knowledgeYou are the public face of professionalism – “practice as if you will end up on the front page of the Sun – faultless!”
Common Sense Service users have the internet too – do you want them to know you like to share photos of fluffy kittens? Power dynamics – if service users know this information, it blurs the boundaries Never “friend” a service user!
Sourcing Resources When training budgets are low – opportunities to learn and to guide our own learning grow Read established blogs to source useful research Use forums such as KnowledgeHub/CareSpace to ask experts, and give your own expert knowledge back
Challenges The internet is one huge distraction – full of kittens Anonymity vs. Openness Personal vs. Professional Noise to Signal ratio… sometimes social media can feel like a thousand tiny voices all screaming at once
Benefits Can meet people you otherwise would have never come across in usual circumstances i.e. a social worker in the Bronx who tweets about Glee! Can assist in finding information / harvesting the minds of experienced professionals Networking – (how do you think us lowly social workers landed a gig at Community Care live otherwise ?!)
The Future Curation more important than location Means to an End not an End in itself No “right” or “wrong” (just guidelines!) Guidelines urgently needed – HPC, GSCC, College of Social Work… anybody! (Call us!)