Multichannel - Seminar Web, apps,email

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Multichannel - Seminar Web, apps,email

  1. 1. NR6
  2. 2. tekst
  3. 3. VisionStrategy TacticsExecution
  4. 4. Why VisionStrategy How Tactics WhatExecution
  5. 5. LOYALTYAt the right moment, the right product, through the right channel to meet the needs of the consumer
  6. 6. brands
  7. 7. Co-creation
  8. 8. innovation
  9. 9. consumer
  10. 10. not
  11. 11. transparency
  12. 12. Trust
  13. 13. Listen to me!
  14. 14. Help to help
  15. 15. “Wendy @KLMyou are acustomer servicegoddess”Ivanka Trump@Twitter800,287 followers
  16. 16. 1e AH-winkel
  17. 17. NR6

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