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Competency Model Clearinghouse

Industry competency models promote an understanding of the skill sets and competencies that are essential to educate and train a globally competitive workforce.

The Competency Model Clearinghouse is sponsored by the U.S. Department of Labor and provides validated industry competency models and tools to build a custom model and career ladder/lattice for your industry. Information about it can be found at:

Sadly, this is not well marketed, and few workforce professionals seem to know that it even exists!

This session on the Competency Model Clearinghouse will provide an overview of the Clearinghouse and the use of its 22 industry models for Career Pathways and Sector Strategies initiatives. It will show how to use the models to define regional skill requirements, provide career guidance and exploration, support area businesses’ human resource functions, frame certification requirements, and to develop industry-driven curricula.

You do not want to miss this important webinar!

About the presenter:
Alyce Louise Bertsche is the Principal Investigator and Project Manager for the USDOL/ETA Competency Model Initiative. Alyce Louise has over 25 years of experience in the fields of education and employment and training, and is currently a consultant with JBS International in North Bethesda, MD. She has been instrumental in many initiatives to define essential skills for the workplace, including SCANS, Equipped for the Future, the National Retail Federation’s Skill Standards; and the National Skill Standards Board.

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Competency Model Clearinghouse

  1. 1. W E B I N A R P R E S E N T A T I O N F O R T H E N O R T H E A S T R E G I O N A L E M P L O Y M E N T A N D T R A I N I N G A S S O C I A T I O N ( N E R E T A ) M A Y 1 , 2 0 1 4 P R E S E N T E R : A L Y C E L O U I S E B E R T S C H E J B S I N T E R N A T I O N A L The DOL Competency Model Clearinghouse
  2. 2. Workshop Overview  Industry Competency Model Initiative  ETA Competency Model Framework  Competency Model Uses  New Model Development and Updates  Questions and Answers 2
  3. 3. Industry Competency Model Initiative  Industry partners collaborate with ETA to develop and maintain dynamic models of the foundation and technical competencies that are necessary in economically vital sectors of the American economy  These models and tools for using them are posted on the Competency Model Clearinghouse 3
  4. 4. Competency Models Q. What is a competency? A. The capability to apply a set of related knowledge, skills, and abilities to successfully perform functions or tasks Q. What is a competency model? A. A collection of competencies that together define successful performance in a particular work setting. 4
  5. 5. Why Competency Models? Competency Models are a resource. They can be used to:  Identify specific employer skill needs  Develop competency-based curricula and training models  Develop industry-defined performance indicators  Create certifications  Develop resources for career exploration and guidance Who uses them?  Industry leaders  Human resources professionals  Public workforce development professionals  Labor organizations  Educators  Economic developers 5
  6. 6. Competency Models Competency: “…a specific, identifiable, definable, and measurable skill or characteristic that is essential for the performance of an activity within a specific business or industry context.” A competency model is a clear description of what a worker needs to know and be able to do – the knowledge, skills, and abilities – to perform well in a specific job, occupation, or industry. 6
  7. 7. Tier Groupings Competency Model Tiers 7
  8. 8. Competency Model Tiers Tiers 8
  9. 9. Building Blocks Competency Model Competency Blocks 9
  10. 10.
  11. 11. Features of the Competency Model Clearinghouse 11  User Guides (5) -- career exploration, curriculum development, hr activities, communicating workforce needs and assessment or credentialing  Find Resources -- searchable database  Models in Action– real-life examples  Industry Competency Models -- 22 to date  Tools -- online interactive “create your own”  Build a Competency Model  Build a Career Ladder/Lattice
  12. 12. 22 Available Industry Models • Advanced Manufacturing • Aerospace • Automation • Bioscience • Construction - Commercial • Construction - Heavy • Construction - Residential • Cybersecurity • Energy • Entrepreneurship • Financial Services  Geospatial Technology  Health: Allied Health  Health: Electronic Health Records  Hospitality/Hotel and Lodging  Information Technology  Long-term Care, Supports, and Services  Mechatronics  Retail  Renewable Energy  Transportation , Distribution and Logistics  Water Sector 12
  13. 13. Competency Model Applications 13 How are industry competency models used?
  14. 14. Uses for Competency Models • Communicate Industry Needs • Career Exploration and Guidance • Career Paths, Ladders, and Lattices • Workforce Program Planning & Labor Pool Analysis • Curriculum Evaluation, Planning, and Development • Human Resource Services • Certification, Licensure, and Assessment Development • Sector Initiatives 14
  15. 15. The Competency Models Help Educators by: • Providing a framework for education and training curricula • Reducing the course and program curriculum development time • Eliminating unneeded redundancy across courses • Improving instructional materials • Identifying gaps in current training offerings
  16. 16. The Competency Model Helps Business by: • Providing a common language for the Industry • Giving a standardized terminology for describing what Middle-skilled workers do • Offering a framework for standardizing job titles and positions • Providing a tool to use for staff recruiting and development  Recruiting – describing what workers do  Performance management – communicating roles and responsibilities  Staff Development – serving as a plan or checklist for professional development training
  17. 17. Cybersecurity Competency Model 18 The newest model, to be launched in mid-May.
  18. 18. Cybersecurity Competency Model Developed over 2013-2014 in cooperation with the Dept. of Homeland Security
  19. 19. 20 Tiers 1-3: Foundational Skills
  20. 20. Cybersecurity Competency Model Foundational Tiers Crosscutting Industry-wide Tier
  21. 21. 22 Tiers 4: Industry Wide Competencies 1. Cybersecurity Technology: The knowledge, skills, and abilities needed to understand the purpose and function of cybersecurity technology, including tools and systems. 2. Information Assurance: The standards, procedures, and applications used to protect the confidentiality, integrity and availability of information and information systems. 3. Risk Management: The systems, tools, and concepts used to minimize the risk to an organization’s cyberspace and prevent a cybersecurity incident. 4. Incident Detection: The knowledge, skills, and abilities needed to identify threats or incidents. 5. Incident Response and Remediation: The knowledge, skills, and abilities needed to respond to and remediate an incident, as well as restore functionality to the system or infrastructure.
  22. 22. 23 Tiers 5: Industry Sector Functional Areas 1. Securely Provision Systems: Specialty Areas responsible for conceptualizing, designing, and building secure information technology (IT) systems, with responsibility for some aspect of the systems' development. 2. Operate and Maintain IT Security: Specialty Areas responsible for providing the support, administration, and maintenance necessary to ensure effective and efficient information technology (IT) system performance and security. 3. Protect and Defend from Threats: Specialty Areas responsible for identifying, analyzing, and mitigating threats to internal information technology (IT) systems or networks. 4. Investigate Threats: Specialty Areas responsible for investigating cyber events or crimes of information technology (IT) systems, networks, and digital evidence. 5. Collect Information and Operate Cybersecurity Processes: Specialty Areas responsible for specialized denial and deception operations and collection of cybersecurity information that may be used to develop intelligence. 6. Analyze Information: Specialty Areas responsible for highly specialized review and evaluation of incoming cybersecurity information to determine its usefulness for intelligence. 7. Oversee and Govern Cybersecurity Work: Specialty Areas responsible for providing leadership, management, direction, or development and advocacy so that the organization may effectively conduct cybersecurity work.
  23. 23. Crosscutting, Industry-wide means:  Models are resources to build on, not end products.  Models include major industry principles and unique aspects.  What makes this industry different from other industries?  What commonalities should everyone in the field know?  What key industry technologies are there?  What are the key components of the culture of the industry? 24
  24. 24. Crosscutting, Industry-wide means:  Models represent broad industry level, not particular occupations.  The models don’t describe a standard of behavior.  Every worker doesn’t have every skill, or every skill at the same level.  Shows what worker requirements for the industry are shared among occupations within the sector.  Models aren’t intended to replace existing occupational information.  Models support workforce development training, and are typically focused on the post-secondary level. 25
  25. 25. Tiers 1-3: Foundational Skills The Foundational Skills are newly updated. They include:  Personal Effectiveness Competencies  Academic Competencies  Workplace Competencies 26
  26. 26. 27 Tiers 1-3: Foundational Skills
  27. 27. Tier 4: Industry-Wide Competencies
  28. 28. Tier 4 Block Structure  Each Tier 4 block has: Definition Critical Work Functions Technical Content Areas 29
  29. 29. The knowledge, skills, and abilities needed to understand the purpose and function of cybersecurity technology, including tools and systems. Critical Work Functions: Cryptography  Explain the core concepts of cryptography and cryptographic key management concepts  Explain the concept of public key infrastructure (PKI)  Explain symmetric key rotation techniques and concepts  Describe encryption methodologies IT Architecture  Explain IT architectural concepts and frameworks  Explain security system design tools, methods, and techniques  Demonstrate knowledge of information theory  Demonstrate knowledge of communication methods, principles, and concepts  Explain parallel and distributed computing concepts  Explain remote access technology concepts  Describe how different file types can be used for anomalous behavior  Distinguish between data in use, data in motion (transit), and data at rest  Describe the capabilities of different electronic communication systems and methods  Understand system life cycle management principles, including software security and usability 30 Cybersecurity Technology Information Assurance Risk Management Incident Detection Incident Response and Remediation
  30. 30. 31 Technical Content Areas Cryptography  Core concepts and methodologies  Encryption concepts (e.g., symmetric vs. asymmetric, transport encryption, digital signatures)  Cryptographic tools and products (e.g., WEP, MD5, SHA)  Public Key Infrastructure (PKI)  Certificate authorities and digital certificates  Recovery agent  Registration  Key Escrow  Trust models IT Architecture  Electronic communication systems and methods  E-mail  Voice over Internet Protocol (VoIP)  Instant Messenger (IM)  Web forums  Direct video broadcasts  Information Theory  Source coding  Channel coding  Algorithm complexity theory  Data compression  Communication methods, principles, and concepts  Encoding  Signaling  Multiplexing Cybersecurity Technology Information Assurance Risk Management Incident Detection Incident Response and Remediation
  31. 31. Upcoming Models and Model Updates  Automation Update  Geospatial Technology Update  Engineering – New Model  Hospitality and Tourism – Model Update and Expansion A series of Web meetings will be held to refine and validate each model with Subject Matter Experts. You’re invited to participate:  Participate in the Web consultations  Recommend colleagues and organizations to join in 32
  32. 32. Competency Model Clearinghouse Competency Model Clearinghouse: 33
  33. 33. Competency Team Contact Information 34  Pam Frugoli, ETA Office of Workforce Investment  Email:  Phone: (202) 693-3643  Lauren Fairley-Wright, ETA Office of Workforce Investment  Email:  Phone: (202) 693-3731  Alyce Louise Bertsche– Competency team contractor  Email:  Phone: (202) 693-3787
  34. 34. 35 Questions?