1. W E B I N A R P R E S E N T A T I O N
F O R T H E
N O R T H E A S T R E G I O N A L
E M P L O Y M E N T A N D T R A I N I N G
A S S O C I A T I O N
( N E R E T A )
M A Y 1 , 2 0 1 4
P R E S E N T E R :
A L Y C E L O U I S E B E R T S C H E
J B S I N T E R N A T I O N A L
The DOL Competency Model
Clearinghouse

2. Workshop Overview
 Industry Competency Model Initiative
 ETA Competency Model Framework
 Competency Model Uses
 New Model Development and Updates
 Questions and Answers
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3. Industry Competency Model Initiative
 Industry partners collaborate with ETA to develop
and maintain dynamic models of the foundation and
technical competencies that are necessary in
economically vital sectors of the American economy
 These models and tools for using them are posted on
the Competency Model Clearinghouse
www.careeronestop.org/competencymodel/
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4. Competency Models
Q. What is a competency?
A. The capability to apply a set of related knowledge,
skills, and abilities to successfully perform functions or
tasks
Q. What is a competency model?
A. A collection of competencies that together define
successful performance in a particular work setting.
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5. Why Competency Models?
Competency Models are a resource. They can be used to:
 Identify specific employer skill needs
 Develop competency-based curricula and training models
 Develop industry-defined performance indicators
 Create certifications
 Develop resources for career exploration and guidance
Who uses them?
 Industry leaders
 Human resources professionals
 Public workforce development professionals
 Labor organizations
 Educators
 Economic developers
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6. Competency Models
Competency: “…a specific,
identifiable, definable, and
measurable skill or characteristic that
is essential for the performance of an
activity within a specific business or
industry context.”
A competency model is a clear
description of what a worker needs to
know and be able to do – the
knowledge, skills, and abilities – to
perform well in a specific job,
occupation, or industry.
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7. Tier Groupings
Competency
Model
Tiers
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8. Competency
Model
Tiers
Tiers
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9. Building
Blocks
Competency
Model
Competency
Blocks
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10. http://www.careeronestop.org/competencymodel/

11. Features of the Competency Model
Clearinghouse
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 User Guides (5) -- career exploration, curriculum
development, hr activities, communicating workforce
needs and assessment or credentialing
 Find Resources -- searchable database
 Models in Action– real-life examples
 Industry Competency Models -- 22 to date
 Tools -- online interactive “create your own”
 Build a Competency Model
 Build a Career Ladder/Lattice

12. 22 Available Industry Models
• Advanced Manufacturing
• Aerospace
• Automation
• Bioscience
• Construction - Commercial
• Construction - Heavy
• Construction - Residential
• Cybersecurity
• Energy
• Entrepreneurship
• Financial Services
 Geospatial Technology
 Health: Allied Health
 Health: Electronic Health Records
 Hospitality/Hotel and Lodging
 Information Technology
 Long-term Care, Supports, and
Services
 Mechatronics
 Retail
 Renewable Energy
 Transportation , Distribution and
Logistics
 Water Sector
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13. Competency Model
Applications
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How are industry competency
models used?

14. Uses for Competency Models
• Communicate Industry Needs
• Career Exploration and Guidance
• Career Paths, Ladders, and Lattices
• Workforce Program Planning & Labor Pool Analysis
• Curriculum Evaluation, Planning, and Development
• Human Resource Services
• Certification, Licensure, and Assessment Development
• Sector Initiatives
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15. The Competency Models Help Educators by:
• Providing a framework for education and training
curricula
• Reducing the course and program curriculum
development time
• Eliminating unneeded redundancy across courses
• Improving instructional materials
• Identifying gaps in current training offerings

16. The Competency Model Helps Business by:
• Providing a common language for the Industry
• Giving a standardized terminology for describing what
Middle-skilled workers do
• Offering a framework for standardizing job titles and
positions
• Providing a tool to use for staff recruiting and development
 Recruiting – describing what workers do
 Performance management – communicating roles and
responsibilities
 Staff Development – serving as a plan or checklist for professional
development training

18. Cybersecurity Competency
Model
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The newest model, to be
launched in mid-May.

19. Cybersecurity
Competency
Model
Developed over
2013-2014 in
cooperation with the
Dept. of Homeland
Security

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Tiers 1-3: Foundational Skills

21. Cybersecurity
Competency
Model
Foundational
Tiers
Crosscutting
Industry-wide
Tier

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Tiers 4: Industry Wide Competencies
1. Cybersecurity Technology: The knowledge, skills, and abilities needed to
understand the purpose and function of cybersecurity technology, including
tools and systems.
2. Information Assurance: The standards, procedures, and applications used to
protect the confidentiality, integrity and availability of information and
information systems.
3. Risk Management: The systems, tools, and concepts used to minimize the risk
to an organization’s cyberspace and prevent a cybersecurity incident.
4. Incident Detection: The knowledge, skills, and abilities needed to identify
threats or incidents.
5. Incident Response and Remediation: The knowledge, skills, and abilities
needed to respond to and remediate an incident, as well as restore functionality
to the system or infrastructure.

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Tiers 5: Industry Sector Functional Areas
1. Securely Provision Systems: Specialty Areas responsible for conceptualizing, designing, and
building secure information technology (IT) systems, with responsibility for some aspect of the systems'
development.
2. Operate and Maintain IT Security: Specialty Areas responsible for providing the support,
administration, and maintenance necessary to ensure effective and efficient information technology (IT)
system performance and security.
3. Protect and Defend from Threats: Specialty Areas responsible for identifying, analyzing, and
mitigating threats to internal information technology (IT) systems or networks.
4. Investigate Threats: Specialty Areas responsible for investigating cyber events or crimes of
information technology (IT) systems, networks, and digital evidence.
5. Collect Information and Operate Cybersecurity Processes: Specialty Areas responsible for
specialized denial and deception operations and collection of cybersecurity information that may be
used to develop intelligence.
6. Analyze Information: Specialty Areas responsible for highly specialized review and evaluation of
incoming cybersecurity information to determine its usefulness for intelligence.
7. Oversee and Govern Cybersecurity Work: Specialty Areas responsible for providing leadership,
management, direction, or development and advocacy so that the organization may effectively conduct
cybersecurity work.

24. Crosscutting, Industry-wide means:
 Models are resources to build on, not end products.
 Models include major industry principles and unique
aspects.
 What makes this industry different from other
industries?
 What commonalities should everyone in the field
know?
 What key industry technologies are there?
 What are the key components of the culture of the
industry?
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25. Crosscutting, Industry-wide means:
 Models represent broad industry level, not particular
occupations.
 The models don’t describe a standard of behavior.
 Every worker doesn’t have every skill, or every skill at
the same level.
 Shows what worker requirements for the industry are
shared among occupations within the sector.
 Models aren’t intended to replace existing
occupational information.
 Models support workforce development training, and
are typically focused on the post-secondary level.
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26. Tiers 1-3: Foundational Skills
The Foundational Skills are newly updated.
They include:
 Personal Effectiveness Competencies
 Academic Competencies
 Workplace Competencies
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Tiers 1-3: Foundational Skills

28. Tier 4:
Industry-Wide
Competencies

29. Tier 4 Block Structure
 Each Tier 4 block has:
Definition
Critical Work Functions
Technical Content Areas
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30. The knowledge, skills, and abilities needed to
understand the purpose and function of
cybersecurity technology, including tools and
systems.
Critical Work Functions:
Cryptography
 Explain the core concepts of cryptography
and cryptographic key management
concepts
 Explain the concept of public key
infrastructure (PKI)
 Explain symmetric key rotation
techniques and concepts
 Describe encryption methodologies
IT Architecture
 Explain IT architectural concepts and
frameworks
 Explain security system design tools,
methods, and techniques
 Demonstrate knowledge of information
theory
 Demonstrate knowledge of communication
methods, principles, and concepts
 Explain parallel and distributed computing
concepts
 Explain remote access technology concepts
 Describe how different file types can be used
for anomalous behavior
 Distinguish between data in use, data in
motion (transit), and data at rest
 Describe the capabilities of different
electronic communication systems and
methods
 Understand system life cycle management
principles, including software security and
usability
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Cybersecurity
Technology
Information
Assurance
Risk
Management
Incident
Detection
Incident Response
and Remediation

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Technical Content Areas
Cryptography
 Core concepts and methodologies
 Encryption concepts (e.g., symmetric vs.
asymmetric, transport encryption, digital
signatures)
 Cryptographic tools and products (e.g., WEP,
MD5, SHA)
 Public Key Infrastructure (PKI)
 Certificate authorities and digital certificates
 Recovery agent
 Registration
 Key Escrow
 Trust models
IT Architecture
 Electronic communication systems and
methods
 E-mail
 Voice over Internet Protocol (VoIP)
 Instant Messenger (IM)
 Web forums
 Direct video broadcasts
 Information Theory
 Source coding
 Channel coding
 Algorithm complexity theory
 Data compression
 Communication methods, principles,
and concepts
 Encoding
 Signaling
 Multiplexing
Cybersecurity
Technology
Information
Assurance
Risk
Management
Incident
Detection
Incident Response
and Remediation

32. Upcoming Models and Model Updates
 Automation Update
 Geospatial Technology Update
 Engineering – New Model
 Hospitality and Tourism – Model Update and Expansion
A series of Web meetings will be held to refine and validate
each model with Subject Matter Experts.
You’re invited to participate:
 Participate in the Web consultations
 Recommend colleagues and organizations to join in
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33. Competency Model Clearinghouse
Competency Model Clearinghouse:
http://www.careeronestop.org/competencymodel/
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34. Competency Team Contact Information
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 Pam Frugoli, ETA Office of Workforce Investment
 Email: frugoli.pam@dol.gov
 Phone: (202) 693-3643
 Lauren Fairley-Wright, ETA Office of Workforce
Investment
 Email: Wright.Lauren@dol.gov
 Phone: (202) 693-3731
 Alyce Louise Bertsche– Competency team
contractor
 Email: bertsche.alyce@dol.gov
 Phone: (202) 693-3787

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Questions?