Instant Messaging (IM) has transformed from simple personal conversations, into required business communication for distributed organizations. This collaboration feature has advanced even further, turning into the front-end of Unified Communications systems allowing instantaneous phone and video communication. While used in every major organization IM is overlooked as an integral part of information management. This webinar will review the benefits, take a look at the competitive marketplace (Lync, Google, Aol, Yammer, etc.) and provide key considerations of how to utilize IM in your organization.