Embracing uncertainty: collaboration as learning


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Keynote for AACUSS conference at UPEI. Great audience feedback... some of it was included in the uploaded powerpoint. Did some work breaking out the cynefin framework.

Presentation features rhizomatic stuff focused on a student services audience.

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  • A very messy kind of network
  • Last year… International – 9,692 (+1,204) Doubled.
  • Embracing uncertainty: collaboration as learning

    1. 1. Embracing Uncertainty: Collaboration as learningDave Cormier
    2. 2. http://xkcd.com/1021/
    3. 3. 4 Kinds of Uncertainty
    4. 4. http://www.flickr.com/photos/tojosan/176759844
    5. 5. Simple Challenges(Audience response eg.)1.How do I get a study permit? - one page reply and attach the document2.Where to find work on campus?3.Students not checking their email4.How many courses am I allowed to take?
    6. 6. Bad GoodEmail Google docsInvent new ways of Establish bestdoing things every practicestimeCollaborate with no Collaborate acrossone campus
    7. 7. http://www.flickr.com/photos/gautamdogra/6024700408
    8. 8. Complicated(Audience response)1. Email2. Working with parents and guardians3. Collaborate on university wide initiatives4. Financials
    9. 9. Bad GoodConsultant’s report Project planDo what another Follow gooduniversity did research practicesMake it a student Collaborate withproject experts
    10. 10. Chaotic(Audience response)1. Disgruntled student/parent2. Flu outbreak3. Violent crime
    11. 11. Bad GoodWait ActIgnore the results Follow up with another responseDo this often Use it as a last resort
    12. 12. Complex(Audience response)1. Social media and student services2. Special Needs students3. Organizational culture
    13. 13. Bad GoodLook for ‘the answer’ ExperimentTry only one thing IterateFollow an expert Collaborate with peers.
    14. 14. 3 key trends
    15. 15. Massive Open Online Courses
    16. 16. Internationalization
    17. 17. • Last year in the Atlantic provinces… International students – 9,692 (+1,204)• Vietnamese Students Earn Online High School Diplomas Through The University of Texas at Austin• Racial Politics• EAL (English as an additional language)
    18. 18. Indiahttp://en.wikipedia.org/wiki/File:Indian_Railways_Network_Connectivity_Map_with_cities_and_population_density.png
    19. 19. Analytics
    20. 20. http://www.slideshare.net/sbs/learning-analytics-dream-nightmare-or-fairydust
    21. 21. Albany Technical College: The Student Trackingand Retention Services (STARS) Program isdesigned to serve high‐risk students by personallyconnecting them with counselors… The STARSprogram has increased the retention rate to 87%compared with rates prior to this intervention(68.3%), and STARS has also increased AcademicAffairs and Student Affairs collaboration whilegenerating new ideas and ways of helpingstudents.http://net.educause.edu/ir/library/pdf/NGLC003.pdf
    22. 22. Ok Dave… so what?
    23. 23. Community as curriculum
    24. 24. Rhizomatic learning:Learning the things you can’t be told
    25. 25. ”Successful health services in the 21stcentury must aim not merely for change,improvement, and response, but forchangeability, improvability, andresponsiveness.”Coping with complexity: educating for capabilitySarah W Fraser, Trisha Greenhalgh. 2001
    26. 26. “When you finally come to grips you cantsolve todays problems using presentmethods, you take the lead to venture tothe Complex Domain. As leader, you initiatea search and rally followers to find a newsolution that will change the paradigm.”Change Management or Change Leadership?Gary Wong, Cognitive Edge Network 2010
    27. 27. 2 CommunitiesOne that didn’t work andone that did
    28. 28. Emerge project – asupport programdesigned to helppeople collaborate
    29. 29. Prize oriented – “the problemwas, after the money wasawarded we had the community,we had the place, but they had noreason to communicate.”Lawrie Phipps - interview
    30. 30. “the culture rewardsindividual work”Lawrie Phipps - interview
    31. 31. Edtechtalk:Collection ofweekly webcastsfrom educators.For educators.
    32. 32. So how do we do it well?http://www.flickr.com/photos/marcobellucci/3534516458/
    33. 33. Make the right kind of decision
    34. 34. Be responsible for your own learning
    35. 35. Share
    36. 36. 1 Final Point
    37. 37. When the community is yourcurriculum, you become the expert http://www.flickr.com/photos/walkn/3526522573
    38. 38. Embrace uncertainty @davecormier