2.02 Reading and Comprehension

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Career Management class

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2.02 Reading and Comprehension

  1. 1. 2.02 Reading/Comprehension skills  Read to Achieve  Why is reading important?  Why is it important at the work place?
  2. 2. Benefits of reading for comprehension  1.) Improves job performance/productivity  Communicating clearly in written form is the best way to communicate on the job  2.) Helps save time/money  3.) Improves safety
  3. 3. Effective reading skills  Read with purpose.  Before you read, know why your reading something the you can focus on the information you need to know.  Browse material before reading.  a.) 1st paragraph  b.) headings  c.) Illustrations  d.) Last paragraph
  4. 4. Effective reading skills  Read for meaning.  Concentrate do not let your mind wonder.  Organize and outline the main ideas in your mind or on paper. It can help you to better understand the message  Improve vocabulary.  Improves your comprehension
  5. 5. Written Communication Skills in the Work Place  Key Term  Business Letter  Memo  Email
  6. 6. Business Letter  Are more formal then personal letters  Every business letter contains certain parts  You should keep a copy of every business letter you write. (Very Important)
  7. 7. Parts of A Business Letter  Return Address  Tell where the letter came from  Date  Tells reader when it was written  Inside Address  Person who wrote the letters address  Salutation  greeting  Body  Contains the message  Complimentary Close  Formally ends the message  Signature, Printed Name and Business Title  Follows CC. NO PENICLS  Reference Initials  Identify the writer of the letter and the typist
  8. 8. Types of Business Letter  Request  Main purpose is to ask something  Major points: • Introduce your request • Include necessary details • State clearly the actions you want the reader to take.
  9. 9. Types of Business Letter  Good News Letters or Neutral  Something pleasant or not controversial  Major points: • States news or the main idea • Explain and details that relate to it • End letter on a friendly note.
  10. 10. Types of Business Letter  Bad News  Usually has bad news  Major points: • Say something positive that interest the reader, yet relates to bad news • Explain why the request cannot be granted • Offer CONSTRUCTIVE suggestions • End the letter on a friendly note
  11. 11. Memo  When sending a written message to someone at work  Short for the word memorandum  Are more informal then business letters  Usually short  Fast and easy to write
  12. 12. Parts of a Memo  DATE  Date the letter was written  TO  Name of the person or department you are sending the letter to.  FROM  Name of the person who sent the letter  SUBJECT  After this heading, briefly sate the purpose of the memo  BODY  Contains the message
  13. 13. Memo  What other types of message do memos look like? AN ELECTRONIC MESSAGE (EMAIL MESSAGE)  Email message because both contain the same parts.  Both are usually brief  Both should contain correct grammar, spelling, and punctuation rules.
  14. 14. Essay  Introduction  Body  Conclusion
  15. 15. Use communication technology  Computers  Email  Voice mail  Cell phones  Text messaging  Walkie talkies  Headsets/voice recognition  Teleconferencing/video conferencing
  16. 16. Conflict  Define the problem  Suggest possible solutions  Evaluate the possible solutions  Compromise  Seek mediation/arbitration if the conflict cannot be resolved

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