Coaching by question

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On August 23, 2011, I delivered a 30 minutes presentation for Singapore Thai Chamber of Commerce members.

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Coaching by question

  1. 1. Coaching bySunday, August 28, 2011
  2. 2. Unlock team potential, one person at a time. 2Sunday, August 28, 2011
  3. 3. Objective To learn some coaching tips 3Sunday, August 28, 2011
  4. 4. Agenda Golfer & Executive coach Quiet Leadership concept Coaching question examples 4Sunday, August 28, 2011
  5. 5. Golfer & Executive coachSunday, August 28, 2011
  6. 6. Tom is a business man. He’s also a good golfer. 6Sunday, August 28, 2011
  7. 7. Jerry is an executive coach. He’s a good friend with Tom. 7Sunday, August 28, 2011
  8. 8. Tom is seeking help from Jerry on improving his golf game. 8Sunday, August 28, 2011
  9. 9. Coach, I want you to help me improving my golf game. 9Sunday, August 28, 2011
  10. 10. Tom, I am happy to help. But you know that I don’t have a clue about golf. 10Sunday, August 28, 2011
  11. 11. It’s similar to coaching a CEO. He knows much better than you how to run his own business. 11Sunday, August 28, 2011
  12. 12. It’s true. But we have to agree first that I will help by asking lot of questions to facilitate your thinking. You’re like a CEO - you know your golf game much better than I do. 12Sunday, August 28, 2011
  13. 13. So, what do you concern about your golf game? 13Sunday, August 28, 2011
  14. 14. I’ve played golf for few years. I’m good among my friends. Nevertheless, I know I can be better. What should I do? 14Sunday, August 28, 2011
  15. 15. Basically, you want to move your performance from good to great? 15Sunday, August 28, 2011
  16. 16. That’s correct, coach. 16Sunday, August 28, 2011
  17. 17. Tom from your own experience, when good golfers want to move up their performance level, what would they do? 17Sunday, August 28, 2011
  18. 18. Usually, they would identify an area for improvement and then focus on improving that area. 18Sunday, August 28, 2011
  19. 19. That’s a good idea. What specific area do you want to improve? 19Sunday, August 28, 2011
  20. 20. “Coach, I think I need to improve my ability to chip out of a bunker. It’s not good.” 20Sunday, August 28, 2011
  21. 21. Can you be more specific? 21Sunday, August 28, 2011
  22. 22. I’m not sure. My friends told me but they didn’t give me a specific feedback. 22Sunday, August 28, 2011
  23. 23. In this case, you’re unable to obtain feedback from your friends. How else might you obtain specific feedback? 23Sunday, August 28, 2011
  24. 24. Tom has a dazed look on his face. His forehead tense up as he think more deeply. He becomes silent for a moment. 24Sunday, August 28, 2011
  25. 25. Suddenly Tom has an insight... 25Sunday, August 28, 2011
  26. 26. “Coach, perhaps I will ask my friend to video me when I chip out of a bunker.” 26Sunday, August 28, 2011
  27. 27. “That’s a good idea. Once you have the video, what would be your next step?” 27Sunday, August 28, 2011
  28. 28. “I will analyze my performance and find out the solution.” 28Sunday, August 28, 2011
  29. 29. “Usually, when a good golfer learns about his area for improvement, what would he do?” 29Sunday, August 28, 2011
  30. 30. Tom has a dazed look on his face again. He becomes silent for a moment. But this time is quicker. 30Sunday, August 28, 2011
  31. 31. Tom has another insight... 31Sunday, August 28, 2011
  32. 32. “One might prefer to correct by oneself. Or one might seeking the help from a Pro.” 32Sunday, August 28, 2011
  33. 33. In your case, what would be your preferred solution? 33Sunday, August 28, 2011
  34. 34. Tom thinks... 34Sunday, August 28, 2011
  35. 35. Another insight... 35Sunday, August 28, 2011
  36. 36. “Coach, I will definitely seek help from a Pro. I’m a visual learner. I need to see the right approach and then I can easily copy that shot from the Pro.” 36Sunday, August 28, 2011
  37. 37. Sounds like a good plan to me. 37Sunday, August 28, 2011
  38. 38. Coach, thank you very much. 38Sunday, August 28, 2011
  39. 39. Agenda Golfer & Executive coach Quiet Leadership concept Coaching question examplesSunday, August 28, 2011
  40. 40. Sunday, August 28, 2011
  41. 41. 41Sunday, August 28, 2011
  42. 42. Br ai n R es ea rc h 42Sunday, August 28, 2011
  43. 43. No two brains are alike 43Sunday, August 28, 2011
  44. 44. Each individual brain is hardwired uniquely 44Sunday, August 28, 2011
  45. 45. When we solve problem, we connected several parts of our brain. 45Sunday, August 28, 2011
  46. 46. The way each of us solve a problem is like the maps inside a brain. 46Sunday, August 28, 2011
  47. 47. My maps are so unique. 47Sunday, August 28, 2011
  48. 48. If I give my maps to you, hope they help you to solve the problem... 48Sunday, August 28, 2011
  49. 49. It likes driving in Phuket by using Chiangmai map. 49Sunday, August 28, 2011
  50. 50. “When we try to think for people it takes a lot of mental energy on our part. We think hard, and still come up with the wrong answers for that person.” 50Sunday, August 28, 2011
  51. 51. No two brains are alike 51Sunday, August 28, 2011
  52. 52. When people discovers solution by themselves, their self-esteem is enhanced. 52Sunday, August 28, 2011
  53. 53. Increase employee engagement 53Sunday, August 28, 2011
  54. 54. In 2005, at NYU they experiment coaching under fMRI 54Sunday, August 28, 2011
  55. 55. At the moment an insight occurs... 55Sunday, August 28, 2011
  56. 56. ...the brain gives off strong gamma-band waves (GBW)... 56Sunday, August 28, 2011
  57. 57. ...such as an Archimedes’ Eureka! 57Sunday, August 28, 2011
  58. 58. The 4 faces of insightSunday, August 28, 2011
  59. 59. 1. Awareness: When we face a problem our face looks a little unhappy. Our eyes might squint slightly. We feel stuck. We have various mental maps in conflict. 59Sunday, August 28, 2011
  60. 60. 2. Reflection: People have a dazed look on their face. Their forehead might tense up as they think more deeply. One becomes silent for a moment. 60Sunday, August 28, 2011
  61. 61. 3. Insight: Theres a rush of energy if its big idea, like Archimedes "eureka" moment. 61Sunday, August 28, 2011
  62. 62. 4. Action: Peoples eye movements show they are ready for action. 62Sunday, August 28, 2011
  63. 63. The 4 faces of insightSunday, August 28, 2011
  64. 64. The 4 faces of insight Alpha waveSunday, August 28, 2011
  65. 65. The 4 faces of insight Gamma waveSunday, August 28, 2011
  66. 66. GBW give off substantial energy. 66Sunday, August 28, 2011
  67. 67. Unique brain Self-esteem enhanced GBW increase engagement 67Sunday, August 28, 2011
  68. 68. Agenda Golfer & Executive coach Quiet Leadership concept Coaching question examplesSunday, August 28, 2011
  69. 69. Coaching bySunday, August 28, 2011
  70. 70. Coaching by question is a process that a coach uses to facilitate the coachee to discover the solution for himself. 70Sunday, August 28, 2011
  71. 71. We ask people back when they come to seek advice / opinion / judgment instead of giving them an answer. 71Sunday, August 28, 2011
  72. 72. Coaching Question examplesSunday, August 28, 2011
  73. 73. Generic coaching question 1/2 1. What’s your concern? 2. Can you be more specific? 3. Do you know the cause? 4. How would you know the cause? 5. What would be an alternative solutions? 6. Which one is most suitable? 73Sunday, August 28, 2011
  74. 74. Generic coaching question 2/2 7. That mistake already happened, what did you learn? 8. If you have to do it again, how would you do it differently? 9. If you don’t know the answer, who would know and ask for? 74Sunday, August 28, 2011
  75. 75. Thinking question 10. How can I best help you with your thinking? 11. How long have you been thinking about this? 12. How often do you think about this? 13. How important is this issue to you? 14. How clear about this issue? 15. Can you see any gaps in your thinking? 75Sunday, August 28, 2011
  76. 76. Agenda Golfer & Executive coach Quiet Leadership concept Coaching question examples 76Sunday, August 28, 2011
  77. 77. Objective To learn some coaching tips 77Sunday, August 28, 2011
  78. 78. Unlock team potential, one at a time. 78Sunday, August 28, 2011
  79. 79. Coaching bySunday, August 28, 2011
  80. 80. Obtain a book or an E-book (kindle) from www.amazon.comSunday, August 28, 2011
  81. 81. www.thaicoach.comSunday, August 28, 2011

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