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Leading diverse teams v1.0

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Chris Daily's Leading Diverse Teams presentation geared towards Agile Audiences. Diversity and Inclusion are a controversial issue that people avoid. As leaders, we should not avoid, but start the conversation.

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Leading diverse teams v1.0

  1. 1. © 2017 beLithe LLC 1 Leading Diverse Teams
  2. 2. © 2018 beLithe LLC 2 Chris Daily Experiences across multiple industries focused in agile transformations and software development. Trained 1000+ attendees. Led teams ranging from start-ups to Fortune 500 companies in executive-level positions.
  3. 3. © 2018 beLithe LLC 3 What will you gain from this presentation? Define Diversity Impact to business An Agile View Get Started
  4. 4. What is diversity?
  5. 5. © 2018 beLithe LLC 5 My Stories!
  6. 6. © 2018 beLithe LLC 6 “Diversity is a fact. Inclusion is a choice.” Melanie White
  7. 7. © 2018 beLithe LLC 7 Diversity: The condition of having or being composed of differing elements. The inclusion of different types of people (such as people of different races or cultures) in a group or organization programs intended to promote diversity in schools An instance of being composed of differing elements or qualities : an instance of being diverse Merriam Webster
  8. 8. © 2018 beLithe LLC 8 Living in a bubble Population Asia Africa Europe North America South America Oceania Antartica Region Population Percentage Asia 4,307,107,875 60.3% Africa 1,037,524,058 14.5% Europe 816,426,346 11.4% North America 544,620,340 7.6% South America 400,067,694 5.6% Oceania 35,426,995 0.5% Antarctica 1,169 0.00002% Total 7,141,174,477 100.0% https://en.wikipedia.org/wiki/Demographics_of_the_world#Ethnicity
  9. 9. © 2018 beLithe LLC 9 Living in a bubble Major Religious Groups Christianity Islam Unaffiliated Hinduism Buddhism Folk Religion Other Religion % Christianity 33% Islam 24.1% Unaffiliated 16% Hinduism 16% Buddhism 7% Folk Religion 5.9% Other 0.8%
  10. 10. © 2018 beLithe LLC 10 Living in a bubble Language Region Percentage Mandarin 14.1% Spanish 5.85% English 5.52% Hindi 4.46% Arabic 4.23% Portuguese 3.08% Bengali (Bangla) 3.05% Russian 2.42% Japanese 1.92% Punjabi 1.44% By Jroehl - Own work, CC BY-SA 4.0https://commons.wikimedia.org/w/index.php?curid=41715483
  11. 11. © 2018 beLithe LLC 11 What’s your Point of View?
  12. 12. © 2018 beLithe LLC 12 What’s your Point of View?
  13. 13. © 2018 beLithe LLC 13 What’s your Point of View?
  14. 14. © 2018 beLithe LLC 14 What’s your Point of View?
  15. 15. © 2018 beLithe LLC 15 “I do not want my house to be walled in on all sides and my windows to be stifled. I want all the cultures of all lands to be blown about my house as freely as possible.” Mohandas K. Gandhi
  16. 16. © 2018 beLithe LLC 16© 2017 beLithe LLC Exercise minutes 16 How much do we know about each other? What do we have in common and what are our differences? Let’s take a few moments and get to know our neighbors. Getting To Know You 15 1. Self organize into small groups. 2. As a team, using a large sheet of flip chart paper and markers, draw a large flower with a center and an equal number of petals for the members of the group. 3. Sharing as a group, discuss your similarities and differences. 4. Fill in the center of the flower with something they all have in common. 5. Each member of the group should fill in their petal with something about them that is unique — unlike any other member in their group. Don’t use physical attributes. 6. Debrief as a group.
  17. 17. Impact to Business
  18. 18. © 2018 beLithe LLC 18 Direct Benefits Nearly half (49%) of employers said they focus on diversity to better represent their customers. 54% of women and 45% of men say they research if company has D & I. US public companies with a diverse executive board have a 95% higher return on equity than those with non-diverse boards. Diverse teams have also been found to make decisions 60% faster than non-diverse teams.
  19. 19. © 2018 beLithe LLC 19 Benefits to Organization Get better candidates by increasing the size of the talent pool. 01 Culture of fairness results in better staff engagement and loyalty. 02 More productive because of better collabora- tion. 04 Different ways to collaborate improves communicati on for everybody. 03
  20. 20. © 2018 beLithe LLC 20
  21. 21. © 2018 beLithe LLC 21
  22. 22. © 2018 beLithe LLC 22
  23. 23. © 2018 beLithe LLC 23 I do not want my house to be walled in on all sides and my windows to be stifled. I want all the cultures of all lands to be blown about my house as freely as possible.
  24. 24. An Agile View
  25. 25. © 2018 beLithe LLC 25 “There is no advantage in diversity on a team if those that are in the minority – those who are different or soft-spoken or are working in their second language – do not feel comfortable about sharing their unique perspective.” Mary Poppendieck
  26. 26. © 2018 beLithe LLC 26 Scrum values are the foundation for practices and behavior on a Scrum Team. Scrum Values RESPECT COMMITMENTOPENNESS FOCUS COURAGE
  27. 27. © 2018 beLithe LLC 27 Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. Everyone holds unconscious beliefs about various social and identity groups, and these biases stem from one’s tendency to organize social worlds by categorizing. https://diversity.ucsf.edu/resources/unconscious‐bias
  28. 28. © 2018 beLithe LLC 28 • YouTube launched their video upload app for iOS. • 5%-10% of videos uploaded by users were upside-down. • Developer might say: People were people shooting videos incorrectly. • Problem: Designed for right-handed users, but phones are usually rotated 180 degrees when held in left hands. • Bias: Without realizing it, app was created that worked best for our almost exclusively right-handed developer team.
  29. 29. © 2018 beLithe LLC 29 Lack of Inclusive Environment02 Not Modeling Expected Behaviors04 Not Valuing Differences 01 Stereotyping 03 Failure to Coach 05 Leadership Traps of Diverse Teams
  30. 30. © 2018 beLithe LLC 30 Misunderstandings Language • It may be difficult for  native speakers to  communicate • Imagine how hard it is  for non‐native  speakers to  communicate. Behavior • Be considerate and  tolerant of differences  in cultures. • Includes habits,  beliefs, or body  language. Differences • Get to know and  understand the various  cultures on the team. • Respect different  opinions and  viewpoints.
  31. 31. © 2018 beLithe LLC 31 33% Technology 34% People 33% Process This is your brain on a 4 person team
  32. 32. © 2018 beLithe LLC 32 33% Technology 22% People 33% Process This is your brain with a new teammate. 12% People
  33. 33. Scrum Artifacts Get Started
  34. 34. © 2018 beLithe LLC 34 “The work is complex and requires constant vigilance and innovation. We're fighting against centuries of systemic bias that we can't solve alone. We must continue to break down the barriers that have created the current pay gap, and partner with others to drive the same change in their organizations so together we create a cultural shift.” Sara Bowen - Starbucks
  35. 35. © 2018 beLithe LLC 35 Leadership Essentials Avoid Stereotypes • Avoid Stereotypes • Cultural differences vs Stereotyping • Gather facts • Pay attention to subtle cues Calibrate • Be intentional • Be vulnerable • Inspect and adapt • Note varied communication styles • Adapt your own styles • Address difference to overcome differences Allow Prep Time • The path from the brain to mouth is short for some, longer for others • Allow time for your teammates to prepare • Communications can be difficult Monitor Team Dynamics • Embrace transparency • Fix under- represented talents. • Be aware of roles your teammates play. • Think about perks and team bonding • As a leader, help when project stalls or if interpersonal conflict occurs. Break Down Barriers • Ask for pool of diverse candidates when hiring • Get multiple points of view when hiring • Eliminate unconscious bias • Team building exercises and/or seminars • Non-Work related activities can foster understanding • Check in with team members via candid one-on-ones
  36. 36. © 2018 beLithe LLC 36 “You don't manage people; you manage things. You lead people.” Rear Admiral Grace Hopper
  37. 37. The End
  38. 38. © 2018 beLithe LLC 38 Helpful Reference Material Sites & Organizations Management 3.0 Module: Individuals & Interactions https://management30.com/modules/individuals-interactions/ Management 3.0 Module: Hire Great People https://management30.com/modules/hire-great-people/ Management 3.0 Practice: Personal Maps https://management30.com/practice/personal-maps/ beLithe www.beLithe.com

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