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Emerging Roles of the 21st-century Learning Professional

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Now that employees can often access the content they need outside of the L&D department, how do learning professionals stay relevant? What will their roles be in the future? This presentation shows the emerging roles and exciting future that learning professionals can have.

Published in: Education, Business
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Emerging Roles of the 21st-century Learning Professional

  1. 1. I learned how to give my cat medicine. What did you learn from YouTube?
  2. 2. The new virtual landscape of information will affect our future as learning professionals and how relevant we are.
  3. 3. We barely even notice the digital landscape any more–it’s just a screen.
  4. 4. Technology is a trigger setting off repercussions in the world of learning
  5. 5. Technology is about what it can do for people, organizations and the planet.
  6. 6. CONVERGENCE
  7. 7. Catherine Lombardozzi Learning Environments
  8. 8. Petabyte (1 000 000 000 000 000 bytes) Exabyte (1 000 000 000 000 000 000 bytes) Zettabyte (1 000 000 000 000 000 000 000 bytes) Yottabyte (1 000 000 000 000 000 000 000 000 bytes)
  9. 9. Rapid adoption of mobile Always “on”–access anywhere anytime Increase in Software as a Service (SAAS) Rise of social & collaboration tools TECHNOLOGY
  10. 10. 87% of American adults use the Internet (January 2014) Source: Pew Research Center
  11. 11. 74% of Internet users use Social Networking (January 2014) Source: Pew Research Center
  12. 12. Learning requires more than one event MINDSHIFTS Knowledge is a connected network People learn informally Learning is social
  13. 13. CULTURALSHIFTS Greater Transparency Getting rid of top- down structure Work Flexibility Bring Your Own Device (BYOD)
  14. 14. Global connectivity allows for sharing of data, information and knowledge around the world.
  15. 15. Workers can bypass L&D because they now have other resources.
  16. 16. No organization can hire all the knowledge workers it needs to cover every emerging need.
  17. 17. Collaborative tools increase productivityLong training events can be disruptive to the workflow.
  18. 18. Learning is a continuous process, that lasts a lifetime.
  19. 19. Needed Frequency of Connection to Learning Resources Source: Brandon Hall Group, 2014 More than 60% of companies expect their employees to interact with learning weekly or more often. A traditional learning format will not accomplish this.
  20. 20. COURSES PAGESToo often, we think in terms of courses, modules, lessons and topics.
  21. 21. MISMATCH
  22. 22. Course Centric Solution Centric versus The solution to every problem is a training intervention. The solution to every problem may vary and may not involve formal training.
  23. 23. Create Courses Support Learning Empower Workforce Be a Change Agent
  24. 24. Provide resources and assets needed to efficiently improve performance.
  25. 25. COPs • Job Aids • Mobile Aids • Social Networks • Learning Portals Curation Support in Context Mentoring & Coaching
  26. 26. Job Aid Courtesy of Kwikpoint
  27. 27. Mobile Support for HVAC Workers
  28. 28. Mobile Support for Instructional Designers
  29. 29. Mobile Support for Bartenders
  30. 30. Support in Context COPs Curation Mentoring & Coaching
  31. 31. Find Filter Organize Annotate
  32. 32. Provides meaning to disorganized information Picks up where search engines leave off Potential for building community
  33. 33. Scoop.it
  34. 34. Support in Context COPs Curation Mentoring & Coaching Group that shares an interest or problem and learns through regular interactions.
  35. 35. EMPOWER
  36. 36. EMPOWER Overarching problem, purpose or goal. Digital framework for activities. Platform that’s easy to use.
  37. 37. Support in Context COPs Curation Mentoring & Coaching
  38. 38. Provide the tools and skills that enable self-directed learning, content generation and sharing.
  39. 39. Personal Learning Environment Enable Collaboration Show Your Work Personal Learning Network
  40. 40. Personal Learning Environment Show Your Work Personal Learning Network Enable Collaboration Network of services & tools necessary for ongoing learning controlled by the individual.
  41. 41. • Social Bookmarking • Presentation Software • Search Engines • LMS • Open Courseware • Virtual Webinars • Virtual Meetings • Online Forums • Question & Answer Sites • RSS Readers • Blogs • Microsharing Tools (like Twitter) • Wikis • Collaboration Tools • Podcasts • Online Videos • Mind Mapping Tools • Social Networking Tools • “Clip the web” Tools
  42. 42. Personal Learning Environment Show Your Work Personal Learning Network The people and communities that contribute to your professional development. Enable Collaboration
  43. 43. Personal Learning Environment Show Your Work Personal Learning NetworkWhen two or more people work together, share ideas and accomplish a goal.Enable Collaboration
  44. 44. Personal Learning Environment Show Your Work Personal Learning Network • Captures tacit knowledge • Improves efficiency Enable Collaboration
  45. 45. Screenr.com
  46. 46. Personal Learning Environment Show Your Work Personal Learning Network Enable Collaboration
  47. 47. Demonstrates leadership and vision to help employees and the organization achieve positive transformations.
  48. 48. Has a transformative vision Connects people to each other Makes L&D relevant Breaks down silos
  49. 49. Solution: Share experiences and ask questions using simple social tools
  50. 50. Has a transformative vision Connects people to each other Makes L&D relevant Breaks down silos
  51. 51. ID Skills IA & UX Design Thinking Know the Tools People Skills Marketing Skills Business Acumen Build Your PLE & PLN Program Evaluation
  52. 52. Typical Fears Loss of Control Lack of Participation
  53. 53. Peter Morville Pioneer of Information Architecture
  54. 54. Solve problems. Develop skills for the future. Instigate change.
  55. 55. Where You Can Find Me • theelearningcoach.com • @elearningcoach • facebook.com/elearningcoach

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