Workforce Solutions Career Offices


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Presentation was created for community partners serving individuals with disabilities to identify resources and ways of connecting with their local Workforce Solutions office.

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Workforce Solutions Career Offices

  1. 1. Workforce Solutions Career Offices: How Can They Be a Resource to the People I Work With?
  2. 2. Workforce Solutions- Gulf Coast <ul><li>29 Career Offices </li></ul><ul><li>13 Counties </li></ul>
  3. 3. Required Career Office Partners <ul><li>WIA Adult, Dislocated Worker, & Youth Activities </li></ul><ul><li>Employment Service </li></ul><ul><li>Adult Education </li></ul><ul><li>Post-secondary Vocational Education </li></ul><ul><li>Vocational Rehabilitation </li></ul><ul><li>Title V of Older Americans Act </li></ul><ul><li>Trade Adjustment Assistance </li></ul><ul><li>NAFTA Transitional Adjustment Assistance </li></ul><ul><li>Veterans Employment & Training Programs </li></ul><ul><li>Community Services Block Grant </li></ul><ul><li>HUD Administered Employment & Training Programs </li></ul><ul><li>Unemployment Insurance </li></ul>Additional non-mandated partners are permitted
  4. 4. 3 TIERS OF SERVICES <ul><li>Basic: Services available to everyone at no charge </li></ul><ul><li>Expanded: For individuals who are unable to successfully obtain employment through core services </li></ul><ul><ul><li>More customized to needs of individuals </li></ul></ul><ul><ul><li>Must meet eligibility criteria </li></ul></ul><ul><ul><li>Wide variety of funding streams </li></ul></ul><ul><li>Training : For individuals who are unable to successfully obtain employment through basic & expanded services </li></ul><ul><ul><li>Must meet eligibility criteria </li></ul></ul><ul><ul><li>Typically funded by WIA Adult & Dislocated Worker Funds </li></ul></ul>
  5. 5. Disability Community: Benefits from Using Career Office <ul><li>Job leads </li></ul><ul><li>Enhanced labor market knowledge </li></ul><ul><li>Stronger employer relationships </li></ul><ul><li>Access to training programs </li></ul><ul><li>Access to VR and other partners </li></ul><ul><li>Access to computers, technology, internet </li></ul><ul><li>Computerized assessments, data bases, etc. </li></ul><ul><li>Job seeking and other workshops </li></ul><ul><li>Assistance with transition </li></ul><ul><li>Exposure to integrated settings </li></ul><ul><li>Expansion of resources </li></ul>
  6. 6. Accommodations <ul><li>Accessible Workstation </li></ul><ul><ul><li>Reader Software (JAWS) </li></ul></ul><ul><ul><li>Magnifying Software (ZoomText, Magnifier) </li></ul></ul><ul><ul><li>Large Print Keyboard </li></ul></ul><ul><ul><li>Trackball Mouse </li></ul></ul><ul><li>Sign Language Interpreters upon request (at least 48 hrs in advance) </li></ul>
  7. 7. Disability Organizations Examples of Career Office Relationships <ul><li>Basic level : use of basic services by job developer and job seeker </li></ul><ul><li>Accessing training and other services to meet a consumer need </li></ul><ul><li>Co-teaching of workshops </li></ul><ul><li>Use of Career Officespace for individual and group activities </li></ul><ul><li>Consultation on disability issues </li></ul><ul><li>Collaborative service delivery </li></ul><ul><ul><li>Possibly under Ticket-to-Work </li></ul></ul>
  8. 8. Disability Organizations More Examples of Career Office Relationships <ul><li>Agency desk within a Career Office </li></ul><ul><li>Coordinated job development with other organizations </li></ul><ul><li>Serving on Career Office disability advisory groups </li></ul><ul><li>Using Career Office to meet agency employment needs </li></ul><ul><li>Special projects </li></ul><ul><li>Career Office partner </li></ul>
  9. 9. Type of Agency – Career Office Relationships <ul><li>Informal to formal </li></ul><ul><li>Ranges from “community goodwill”, in-kind, to requiring payment (e.g., for use of desk) </li></ul><ul><li>Need for formal agreements will vary depending on local requirements </li></ul><ul><li>Parameters may be contained in state and local plans & MOU’s </li></ul><ul><li>Check with Center Manager & WDB </li></ul><ul><li>Remember : everyone is entitled to basic services at no charge </li></ul>
  10. 10. Why Do You Want to Work with a Career Office? <ul><li>What benefits will working with a Career Office bring? </li></ul><ul><li>What do you want? </li></ul><ul><ul><li>Services? Resources? Money? Job leads? Referrals? </li></ul></ul><ul><li>What do you bring to the table? </li></ul>
  11. 11. The Bottom Line of Partnership: Customer Service <ul><li>How can working with a Career Office help you better meet your consumer needs? </li></ul><ul><li>Will working with a Career Office allow you to serve your existing customers better? </li></ul><ul><li>Will working with a Career Office allow you to serve more customers? </li></ul>
  12. 12. In working with Career Offices remember… <ul><li>System is designed to work with high volume of customers </li></ul><ul><ul><li>In 2009, Workforce Solutions served almost 29% of the 125,000 businesses in the region and more than 444,125 individuals in its career offices. The total number of persons Workforce Solutions helped get a job or get a better job was 296,000 </li></ul></ul><ul><ul><li>Many services (particularly basic) are fairly self-directed </li></ul></ul><ul><ul><li>Understand what Career Offices are…and are not </li></ul></ul>
  13. 13. Getting Started <ul><li>Visit your local Career Office </li></ul><ul><li>Start using services on an informal basis </li></ul><ul><li>Learn about your local system </li></ul><ul><li>Set up meetings with decision-makers </li></ul><ul><li>Look for opportunities to collaborate </li></ul>
  14. 14. <ul><li>As part of the statewide Texas Workforce Solutions network, we partner with the Texas Workforce Commission and other workforce boards in the largest job-matching database in the state-- . </li></ul>
  15. 15. Who should I contact? <ul><li>Career Office Manager, Staff </li></ul><ul><li>Claudia Magallan, Disability Navigator, </li></ul><ul><li>(713) 692-7755, ext. 1384 </li></ul><ul><li>Visit our website </li></ul><ul><ul><ul><li>About Us </li></ul></ul></ul><ul><ul><ul><li>Contact and Feedback Link </li></ul></ul></ul>Workforce Solutions is an equal opportunity employer/ program. Auxiliary aids and services are available upon request to individuals with disabilities. (Please request reasonable accommodations 48 hours in advance.) Texas Relay Number: 711
  16. 16. “ I am a firm believer that relationships count more than institutions. It’s because you know someone that you start to care about their issues.” <ul><li>Lenny Zakim </li></ul>
  17. 17. Questions? Comments? Remarks?