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Virtual presentation to the Faculty of Education at the University of Victoria on July 16, 2020. As concerns about COVID continue to impact planning for the fall term, it appears likely that online learning will play a significant role in course delivery. For many instructors, developing and teaching an online course will be a new experience. The same will be true for many incoming students who are now facing the potential that their entire fall term may be delivered in a format that they are unfamiliar with. As their instructor, there are some strategies you can employ that can help alleviate the fears and concerns learners new to online learning may have about taking online courses. In this session, we'll take a look at the student experience taking an online course for the first time. What are some of the common challenges many will face? What kind of impact is COVID having on their learning experience, and what are some practical ways through course design and facilitation that you can help ensure they will be successful learners.