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Beyond "2.0“
Evolving to the Next Level of Amazing Library
Service
Cliff Landis, Web Services Librarian
Georgia State Univ...
http://www.flickr.com/photos/19553693@N00/273269366/
http://www.flickr.com/photos/90646759@N00/1149873101
It’s not enough
to just create
an account.
http://www.flickr.com/photos/37912374670@N01/2460452288
It’s not enough to
shove your bad
services into a
new place.
What were you
thinking?
http://www.flickr.com/photos/80039525@N00/538900892
Why do you use emerging
technologies in your library?
•Because everyone else is
doing it
•Outreach
•Service
Why do you use emerging
technologies in your library?
http://www.flickr.com/photos/74128681@N00/2349370490
The librarian approaches to new ideas…
The Planning Approach
Takes too long; jump through hoops;
eventual success or failure
The Committee
Approach
Exploit the “What If” weakness and
DESTROY!!!http://www.flickr.com/photos/49503180328@N01/2299526206
The Evolving Library
Try, assess, reflect…
Try, assess, reflect…
Repeat ad victorium
Action
Steps
www.flickr.com/photos/30352125@N00/616638903
Try
Yoda was wrong…
www.flickr.com/photos/45082883@N00/223839049
Be fast
www.flickr.com/photos/96586445@N00/89773667
Be human
http://www.flickr.com/photos/35034353562@N01/1390012980
Don’t over-plan
www.flickr.com/photos/66615882@N00/2208227079
Assess
Do you like me?
Yes
No
Maybe
www.flickr.com/photos/14516334@N00/286709039
You can’t measure
progress without
measuring
Write assessment into your plans
http://www.perpetualkid.com/index.asp?PageAction=VIEWPROD&ProdID=2534
Get user feedback (and use it)
http://www.flickr.com/photos/17671297@N00/1781605101
Write a 3-Minute Plan
Reflect
www.flickr.com/photos/80829337@N00/225225979
http://www.flickr.com/photos/79359251@N00/2593538987
BE WILLING TO FAIL. Not
every idea can succeed.
Think back to
your most
amazing user
experience…
What made it
special?
http://www.flickr.com/photos/34427466731@N01/214493...
KEEPING UP
WITH CHANGE
http://www.flickr.com/photos/71038389@N00/2337307518
http://www.educause.edu/Resources/ECARStudyofUndergraduateStuden/217333
FINAL
THOUGHTS
www.flickr.com/photos/29647247@N00/111851351
Be
willing
to do
the
work
http://www.flickr.com/photos/44124404848@N01/992938851
Evolution
will take
care of
the bad
ideas.
http://www.flickr.com/photos/35034347820@N01/172257764
Create a Culture of Innovation
Create a
culture of
innovationwww.flickr.com/photos/21745851@N00/389396046
http://www.flickr.com/photos/39039882@N00/22778226
Beyond 2.0: Evolving to the Next Level of Amazing Library Service
Beyond 2.0: Evolving to the Next Level of Amazing Library Service
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Beyond 2.0: Evolving to the Next Level of Amazing Library Service

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My presentation for the Your Library Your Community 2010 conference .

Published in: Education, Sports, Technology
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Beyond 2.0: Evolving to the Next Level of Amazing Library Service

  1. 1. Beyond "2.0“ Evolving to the Next Level of Amazing Library Service Cliff Landis, Web Services Librarian Georgia State University http://clifflandis.net/
  2. 2. http://www.flickr.com/photos/19553693@N00/273269366/
  3. 3. http://www.flickr.com/photos/90646759@N00/1149873101 It’s not enough to just create an account.
  4. 4. http://www.flickr.com/photos/37912374670@N01/2460452288 It’s not enough to shove your bad services into a new place.
  5. 5. What were you thinking? http://www.flickr.com/photos/80039525@N00/538900892
  6. 6. Why do you use emerging technologies in your library? •Because everyone else is doing it •Outreach •Service
  7. 7. Why do you use emerging technologies in your library?
  8. 8. http://www.flickr.com/photos/74128681@N00/2349370490 The librarian approaches to new ideas…
  9. 9. The Planning Approach Takes too long; jump through hoops; eventual success or failure
  10. 10. The Committee Approach Exploit the “What If” weakness and DESTROY!!!http://www.flickr.com/photos/49503180328@N01/2299526206
  11. 11. The Evolving Library Try, assess, reflect… Try, assess, reflect… Repeat ad victorium
  12. 12. Action Steps www.flickr.com/photos/30352125@N00/616638903
  13. 13. Try Yoda was wrong… www.flickr.com/photos/45082883@N00/223839049
  14. 14. Be fast www.flickr.com/photos/96586445@N00/89773667
  15. 15. Be human http://www.flickr.com/photos/35034353562@N01/1390012980
  16. 16. Don’t over-plan www.flickr.com/photos/66615882@N00/2208227079
  17. 17. Assess Do you like me? Yes No Maybe
  18. 18. www.flickr.com/photos/14516334@N00/286709039 You can’t measure progress without measuring
  19. 19. Write assessment into your plans http://www.perpetualkid.com/index.asp?PageAction=VIEWPROD&ProdID=2534
  20. 20. Get user feedback (and use it) http://www.flickr.com/photos/17671297@N00/1781605101
  21. 21. Write a 3-Minute Plan
  22. 22. Reflect www.flickr.com/photos/80829337@N00/225225979
  23. 23. http://www.flickr.com/photos/79359251@N00/2593538987 BE WILLING TO FAIL. Not every idea can succeed.
  24. 24. Think back to your most amazing user experience… What made it special? http://www.flickr.com/photos/34427466731@N01/2144933705
  25. 25. KEEPING UP WITH CHANGE http://www.flickr.com/photos/71038389@N00/2337307518
  26. 26. http://www.educause.edu/Resources/ECARStudyofUndergraduateStuden/217333
  27. 27. FINAL THOUGHTS www.flickr.com/photos/29647247@N00/111851351
  28. 28. Be willing to do the work http://www.flickr.com/photos/44124404848@N01/992938851
  29. 29. Evolution will take care of the bad ideas. http://www.flickr.com/photos/35034347820@N01/172257764
  30. 30. Create a Culture of Innovation Create a culture of innovationwww.flickr.com/photos/21745851@N00/389396046
  31. 31. http://www.flickr.com/photos/39039882@N00/22778226

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