Cleyton Messias
4 SlideShares 222 Followers 216 Followings
Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Trustvox
Industry
Technology / Software / Internet
Website
blog.piecesofcode.co
About
I'm currently co-founder and head of Customer Success at TrustVox (http://www.trustvox.com.br), an app that collects customer reviews on eCommerce sites and optimizes this data to increase conversion rates and revenue. We are an excellent solution for eCommerce as we increase trust and credibility of their consumers, leading to increased sales. We use a mix of Rails applications, javascript and some really cool new technologies in order to offer this solution. In addition to the technical aspects of my position, I am also responsible for customer success. I am constantly handling customer issues and manage our Help Desk remotely to ensure that customers are highly engaged with our produc...
Contact Details
Tags
trustvox entrepreneurship customer support customer service ruby design reviews ecommerce core sinceridade customer success customer experience culture customer satisfaction customer_success atendimento support suporte venda rails ruby design
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Presentations

(3)

Customer Success - O que é e como aplicar em sua startup?

9 years ago • 1828 Views

Customer success definition - What is it and how can we implement in our startup?

9 years ago • 646 Views

Customer Success - O motor de crescimento da sua empresa

7 years ago • 1303 Views

Documents

(1)

Integração da plataforma Core com Trustvox

6 years ago • 423 Views

Likes

(4)
See all

Brian Balfour: Building A Growth Machine

Heavybit • 8 years ago

Start-up of You, Visual Summary

Reid Hoffman • 11 years ago

Métricas para Startups

Thiago Paiva • 11 years ago

StartuFarmSP Demo Day - Epasse

Startup Farm • 12 years ago
Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Trustvox
Industry
Technology / Software / Internet
Website
blog.piecesofcode.co
About
I'm currently co-founder and head of Customer Success at TrustVox (http://www.trustvox.com.br), an app that collects customer reviews on eCommerce sites and optimizes this data to increase conversion rates and revenue. We are an excellent solution for eCommerce as we increase trust and credibility of their consumers, leading to increased sales. We use a mix of Rails applications, javascript and some really cool new technologies in order to offer this solution. In addition to the technical aspects of my position, I am also responsible for customer success. I am constantly handling customer issues and manage our Help Desk remotely to ensure that customers are highly engaged with our produc...
Tags
trustvox entrepreneurship customer support customer service ruby design reviews ecommerce core sinceridade customer success customer experience culture customer satisfaction customer_success atendimento support suporte venda rails ruby design
See more